Director of Development Resume Example
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DIRECTOR OF DEVELOPMENT
Summary
To obtain a development position in a nonprofit organization that allows me to utilize all of the skills and resources built in the corporate environment to positively impact the world and community around me.
Highlights
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Accomplishments
Increased annual sales to nearly $[Amount] through strategic marketing campaigns.
Launched aggressive growth plans that helped increase customer base from [Number] to [Number] customers.
Experience
Director of Development01/2015 to 01/2016Carle Foundation HospitalOlney , IL
- Work with Executive Director, Board and other members of team to establish strategic roadmap
- Strengthen current revenue programs with partners that are aligned with goals for membership Identify new revenue streams as appropriate with the organization's mission
- Sustain and grow fundraising goals from major donors, corporate givers and foundational support
- Collaborate with team, key stakeholders and membership on the development of the new Grassroots.org product
- Participate in the development of communication strategy for marketing channels, including newsletter, social media presences, and website.
Senior Marketing Manager01/2012 to 01/2014Illinois Tool WorksMabelvale , AR
- Plan, coordinate logistics, and exhibit at conferences with employees from multiple locations
- Project manage a number of initiatives including legal and green certifications for all of our brands
- Manage relationships and contractual agreements with marketing affiliates and advertisers
- Primary interface for affiliate and reseller program development
- Manage monthly marketing budget reporting and reconciliation.
Senior Manager Business Development01/2008 to 01/2012Yahoo!Boston , MA
- Analyzed data and prepare documentation for Asset Purchase Agreements for prospective multi-million dollar acquisitions.
- Developed and managed collaborative system to gather and distribute due diligence for prospective migrations.
- Coordinated communications between key departmental representatives and sellers throughout all stages of the acquisition and migration process.
- Served as primary interface between prospective seller and executive management team.
Reseller Program Manager01/2007 to 01/2008Asure SoftwareHomewood , AL
- Manage team of technical support specialists.
- Internal liaison for customer base that communicates within the organization to satisfy reseller requirements and feature requests.
- Develop plan to cultivate additional resold accounts within existing base as well as targeting new niche markets.
Reseller Account Manager01/2005 to 01/2007U.S. Department Of StateBlackstone , VA
- Responsible for relationship development of new and existing resellers, including referrals and lead generation.
- Act as primary contact for exceptional service and support to reseller base of over 20,000.
- Coordinate annual educational conferences with internationally recognized webmaster organization.
- Brand manager for ReadyHosting.com, responsible for marketing and daily sales.
Customer Service Manager01/2002 to 01/2004Dymax CorporationSan Francisco , CA
- Assumed a newly created position to support and redirect the service/inside sales organization
- Managed transition of two new product lines into a central service location Implemented policies and procedures as a foundation for managing change
- Developed internal projects to effect greater responsiveness to the customer base
- Serviced key accounts per customer request and direction of upper-management.
Customer Service Supervisor01/2000 to 01/2001Capitol Federal Savings BankPrairie Village , KS
- Responsible for all aspects of order transactions, delivery, and service issues for the company's largest customer and its contract manufacturers.
- Supervised team responsible for over $117 million in sales.
Customer Service RepresentativeArconicRiverside , MO
- Responsible for servicing all of division's business in North America.
- Supervised customer service staff.
- Introduced and trained employees on new software programs.
- Responsible for all aspects of office management.
Customer Support Coordinator01/1998 to 01/1999Regions Financial CorporationPaducah , KY
- Acted as company liaison to facilitate sales/service process with a customer base of healthcare professionals.
- Participated in FDA and ISO9001 audits.
Administrative Assistant01/1994 to 01/1998Big Brothers & Big Sisters Of Greater PittsburghCity , STATE
- Performed administrative and reception tasks
- Attended and assisted in the execution of various fundraising events throughout the year, including a bowlathon, silent auction, golf charity, and annual mailing solicitation
Education
Bachelor's Degree: Business1999Point Park UniversityCity, StateGPA: GPA: 9 Summa Cum Laude, Dean's list, Accelerated program
Business GPA: 3.9, Summa Cum Laude, Dean's list, Accelerated program
Associate's Degree: Accounting Travel and Tourism Administration1994The Boyd SchoolCity, State
GPA 3.9, President's Honor Roll, Student Council member, and Outstanding Student Award
Additional Information
Skills
acquisitions, administrative, budget, conferences, customer service, delivery, direction, documentation, due diligence, executive management, fundraising, inside sales, ISO9001, legal, logistics, mailing, managing, marketing, migration, newsletter, office management, policies, program development, reception, reporting, sales, strategy, strategic, technical support, website
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Resume Overview
School Attended
- Point Park University
- The Boyd School
Job Titles Held:
- Director of Development
- Senior Marketing Manager
- Senior Manager Business Development
- Reseller Program Manager
- Reseller Account Manager
- Customer Service Manager
- Customer Service Supervisor
- Customer Service Representative
- Customer Support Coordinator
- Administrative Assistant
Degrees
- Bachelor's Degree : Business 1999
Associate's Degree : Accounting Travel and Tourism Administration 1994
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