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director of development resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Senior executive with 15+ years versatile Operations Manager trained in hospitality management and project management who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of project planning and an unsurpassed worth ethic.

Highlights
  • Strategic planning
  • Global and strategic sourcing
  • Negotiations expert
  • Procedure development
  • Lean manufacturing and design
  • Analytical
  • Personable
  • Team building
  • Cost reduction and containment
  • Process improvement strategies
  • Multi-unit operations management
  • Inventory control
  • Staff retention
  • Contract management
  • Systems implementation
  • Troubleshooting and problem solving
Experience
Director of Development, 01/2013 -
Chris 180 , ,
  • Volunteer Since 2010/Hired 2013 Responsible for developing and implementing a comprehensive internal and external marketing plan for which raises funds and profits to build new programs that support the mission and values established by the school.
  • Created and cultivated a Technology Program to make LCS the most technology driven private school in the local area.
  • Raised over $80,000 within a year to assist in Athletics and Technology needs.
  • Create and implement the recommendations of a strategic marketing plan.
  • Recruited volunteers & coordinated group efforts to further develop sports & high tech influenced education environments.
  • Develop & Lead in all event planning fundraisers or functions that support the growth of the organization.
  • Perform market research analysis.
  • Furnish marketing advice, counsel and general staff support to all departments within the organization.
  • Evaluate operational issues to determine whether competitive and staying current with the latest trends in industry.
  • Target and recommend key resources needed to develop and market underutilized departments.
  • Develop marketing campaigns to help build awareness and achieve financial goals.
  • Assisted LCS in building strong relationships with their stakeholders, including employees, parents, investors and the media.
  • Implemented Raiser's Edge and other software tools to collect and organize funds and other data.
Director of User Experience & Marketing, 2002 - 11/2013
Lineage Logistics Hillsborough, CA,

Collaborated on user experience planning with a lead experience architect. Consulted with clients and lead experience architect

Researched interaction design trends & Researching technology trends

Performed other duties as assigned

Web applications which leverage emergent technologies, consumer electronics and/or mobile devices. Strong conceptualization ability, strong visual communication ability. Strong Understanding of common software project management practices that were used to create standard operating procedures for the teams.

Owner/Operator, 2002 - 07/2012
Lavender Tea House & Bakery City, STATE,
  • Catering, Bakery, English Tea Restaurant, Venue Manager, Educator in American Table Etiquette & Protocol, Educator and Advocate and trainer for Women Entrepreneurship Tools: Microsoft Office Suite, Dinerware, Micros, Quickbooks Pro, , Quasitime.
  • Outcomes: Managed all bookkeeping and created internal auditing procedures which were used to audit filed cost accounting reports to ensure compliance with GAAP, government guidelines and regulations.
  • Created Standard Operating Procedures in business to support the day to day operations.
  • i.e.
  • Quickbooks, custom project management and event planning software.
  • Recognized for leadership excellence through local and regional honors from the community, government & visitors associations in Washington County.
  • Awarded a $15,000 Stipend from the Washington County Visitors Association for creating a program called "Bakery Consignment Program" that was intended to utilize local resources and create more overnight stays for visitors in Washington County.
  • Created programs such the "Social Enterprise" that mentored, formally trained and developed outlets for women to learn to run a small business utilizing the "farmer's market" concept.
  • Created, branded and marketed an award winning and highly profitable product that continues to thrive in the community known as the "LTH Scone." Speaker and educator on table etiquette and manners.
  • Created a mini school of Protocol and Etiquette for children.
  • Efforts resulted in distinction as the #1 Tea House in Oregon by TeaMap for five years in a row.
  • Elevated gross sales of 30% in first year as food services manager and by 20% or more every year thereafter.
  • Achieved record profitability of restaurant and catering operations for the past three years.
  • Cut food and labor costs by 16% while increasing sales, food/service quality and guest satisfaction.
  • Developed and implemented a custom online reservation system that worked 24/7 cutting down on labor and decreasing human error.
  • Redesigned menus and dining room layout renegotiated terms with vendors/suppliers halted rampant waste and unified front and backofhouse staff to create a cohesive, cooperative team committed to premium guest service and optimum profitability.
  • Restored profitability to The Lavender Tea House restaurant as restaurant manager, propelling a 25% margin swing (from 6% to +18%) in one year.
  • Designed and Installed a state of the art commercial kitchen and bakery.
  • Most rewarding personal achievement.
Education
: eDiscovery Paralegal Program, Expected in 2014
-
Portland Community College - Portland, Oregon
GPA:
Status -

Intellectual Property

B.S: Business Management, Expected in 2002
-
Portland State University - ,
GPA:
Status -

Business Management

Skills
administrative, art, bookkeeping, budget, Coach, competitive, concept, Conferences, cost accounting, council, database, direction, Educator, English, event planning, special events, financial, financial statements, fundraising, funds, government, government regulations, grants, internal auditing, layout, leadership, marketing plan, market research analysis, marketing, market, Micros, ACCESS, EXCEL, Microsoft Office Suite, Enterprise, Paralegal, program management, project management, Speaker, quality, Quickbooks, Quickbooks Pro, Raiser's Edge, reporting, research, sales, strategic, strategic marketing, swing, tax, tax research, trainer, website, written

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Resume Overview

School Attended

  • Portland Community College
  • Portland State University

Job Titles Held:

  • Director of Development
  • Director of User Experience & Marketing
  • Owner/Operator

Degrees

  • B.S

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