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Director of Day to Day Operations Resume Example

Resume Score: 80%

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DIRECTOR OF DAY TO DAY OPERATIONS
Executive Profile

Accomplished Executive seeking a challenging opportunity with a progressive organization. Solid experience managing all levels of multiple projects including budgeting, administration and a demonstrated ability to deliver mission-critical results. 

Skill Highlights
  • Leadership/communication skills
  • Project management
  • Product development
  • Product line expansion
  • Market research and analysis

  • Business operations organization
  • Client account management
  • Budgeting expertise
  • Self-motivated
  • Customer-oriented

 


Core Accomplishments

Project Management: 

  • Initiated program to increase corneal transplants which resulted in a 235% increase in first year.
  • Developed tissue preparation protocols to expand the types of corneal transplants we provided to surgeons.
  • Negotiated service contracts and MOA's with partner organizations.
  • Successfully lobbied the state of Maryland which resulted in the change of the Tissue Bank Licensing requirements, and subsequently obtained our Maryland Tissue Bank license.

 

Operations Management: 

  • Increased annual revenue from just over 300k to over 4 million
  • Tripled our staffing level and created specialized departments to more effectively handle operations
  • Created annual business plan for organization
  • Oversaw complete construction and relocation of company to new headquarters

 

Eye Bank Association of America Service: 

  • Selected for Accreditation Board, inspecting member eye banks for accreditation
  • Served on Legislative & Regulatory Affairs Committee
  • Numerous Ad Hoc Committees established by the Medical Advisory Board
  • Selected to participate in Association's recent Strategic Planning
Professional Experience
Director of Day to Day Operations
November 2003 to Current
Northeast Pennsylvania Lions Eye Bank, Inc. - Allentown, PA

Responsible for all daily operations of organization. Under my leadership, the organization grew from one of the smallest, to one of the largest eye banks in the U.S.  

Recovery Services Supervisor
September 2001 to October 2003
The North Carolina Eye Bank, Inc. - Winston-Salem, NC

Oversaw five offices throughout the state. Hired, trained and developed staff to ensure adequate on call coverage. 

Quality Assurance Coordinator
August 1998 to September 2001
The North Carolina Eye Bank, Inc. - Winston-Salem, NC

Oversaw entire quality program, ensuring compliance with all regulatory agency requirements. 

Eye Bank Technician
December 1995 to August 1998
Great Plains Lions Eye Bank, Inc. - Lubbock, TX

Responsible for general eye bank duties such as donor recovery, screening, tissue evaluation & processing, and tissue distribution. 

Education
BBA : Business Administration, 2008Muhlenberg College - Allentown, PA

Graduated with Distinction 

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Resume Overview

Companies Worked For:

  • Northeast Pennsylvania Lions Eye Bank, Inc.
  • The North Carolina Eye Bank, Inc.
  • Great Plains Lions Eye Bank, Inc.

School Attended

  • Muhlenberg College

Job Titles Held:

  • Director of Day to Day Operations
  • Recovery Services Supervisor
  • Quality Assurance Coordinator
  • Eye Bank Technician

Degrees

  • BBA : Business Administration , 2008

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