Director Of Corporate Sales Resume Example Holiday Inn Chicago SW Conference Center

DIRECTOR OF CORPORATE SALES

Executive Profile

Chief Operation Officer with company oversight, committed to cost-effective management of resources and quality performance.Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration.Accomplished Executive with demonstrated ability to deliver mission-critical results.

Ambitious [Job Title] who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.Chief Operation Officer with company oversight, committed to cost-effective management of resources and quality performance.Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration.Accomplished Executive with demonstrated ability to deliver mission-critical results.

Core Accomplishments

Project Management:

Initiated remodeling of our lounge and catering ballroom which resulted in the most favored bookings.
Created and developed a new catering and sales computer system in alliance with our software development company.
Spearheaded new menu development.
Updated all technologies i.e., phone system, digital / audio systems, alarm systems.
Maintained periodic training of staff necessary to generate revenue and customer retention.
Developed a promotional marketing strategy to drive and increase revenue.
Overhauled our maintenance program for cost containment.
Increased revenue by implementing strategic menu pricing.

Human Resources:

Spearheaded new customer awareness program which increased retention.
Created an employee initiative to increase colleague appreciation.
Developed and refined an employee performance review.

Operations Management:

Managed all aspect of the business including the outdoor curb appeal as well as interior decor and all of the employees directing involved in those departments.
Handled all functions related to revenue generation and expense containment pertaining to promoting and delivering the best overall efficiency of the entire property.

Staff Development:

Launched well-received program of professional development courses for all staff.
Mentored and coached employees resulting in a 12% increase in productivity and revenue.

Professional Experience

Director of Corporate SalesJan 2003 to Sep 2014
Holiday Inn Chicago SW Conference Center － Countryside, IL

Directly oversee group of hotels in effort to help ownership achieve financial goals.Developed and directed strategy for launch of new product that became #1 in the market place 11 months after launch.Developed and directed strategy for launch of new product that became #1 in the market place 11 months after launch.
Work with property based and corporate support teams to drive revenue in: group and transient room revenue, food and beverage revenue, and other sources of income for property
Consistently maintain focus on outperforming the comp set in RevPAR to deliver maximum revenue for each property
Lead GMs to insure employee engagement is high and work environment and culture leads to true essence of company credo
Insure GM and other property leaders are properly preserving assets, including cleanliness and condition as well as proper preventative maintenance programs in place
Oversee yearly operating, planning, reviewing and approving all components before presenting to ownership
Interact with asset manager for each hotel property, staying proactive and instill and maintain confidence in owners
Developed annual sales plan in support of organizational strategy and objectives
Directed implementation and execution of sales policies and practices
Served as an ambassador for the company at chamber meetings, networking events, and trade shows to promote and build sales
Recommended sales strategies for improvement based on market research and competitor analysis
Built, developed and managed sales team capable of carrying out needed sales and service initiatives
Managed multiple channel selling strategies
Created promotional tie in with our sister hotels..Generated new business and increased revenue by 75% through promotions.
Managed team of 65 professionals.

Spearheaded NightClub build-Captured 100% new business through new marketing initiatives. Captured 40% market share with new product quickly brought to market, resulting in a 1000% increase in revenue.

Strengthened company's business by leading implementation of special promotions for our hotel customers.

Executive Director of Food & Beverage and CateringJan 1997 to Jan 2003
William Tell Banquets & Restaurant － Countryside, IL

Countryside, IL 1997 - 2003 Executive Director of Food & Beverage and Catering
Monitored industry trends, take appropriate action to maintain competitive and profitable operations
Worked with upper level management to: analyze current business; project future expectations and needs; develop long term budgets and capitol improvements plans for outlets in the hotel
Coordinated activities of all property level Food and Beverage Division activities to include forecasting, planning, organizing, directing and development of the annual budget/profit plan for the hotel Food and Beverage Division
Interviewed, trained, appraised, coached, counseled and disciplined all food and beverage management personnel
Together with the DOSM implemented the agreed pricing structure and strategy for all catering market segments
Directed all sales activities for the Catering Sales Team and ensure they meet the goals of the marketing plan
Maintained close relationships with his/her key decision makers in their given market
Maintained a high level of exposure for the hotel in their given market through direct sales solicitation, telephone and written communication
Provided feedback on market information to the DOSM on changing conditions, trends and competition, as a result of direct sales solicitation, telephone, reading material and interaction with competitive hotel staff

Executive General Manager- NightclubJan 1985 to Jan 1989
Kicks on 66 Night Club － Countryside, IL

Monitored the quality of the restaurant and lounge areas including service, cleanliness, training and efficiency of entire staff
Managed day to day operations of the entire restaurant facility and lounge, to ensure guest expectations are exceeded by service standards and procedures including dealing with guest comments and concerns, special needs or accommodations
Supervised all financial, administrative, budgetary and inventory controls
Sustained a strong knowledge of food and beverage and trends among the food and beverage industry
Utilized interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example
Supervised associates, hires, schedules, coachesand counsels, evaluates, trains and mentors for future promotion possibilities OTHER EXPERIENCE Holiday Inn Chicago SW Countryside; Hampton Inn Crestwood, Carol Stream & Countryside, Denver; Baymont Inn & Suites DIA Consulting
Full construction management from to start-up to completion with design development, site reviews, construction process, cost analysis, and vendor coordination

Education

Associate of Arts, Hospitality Business Law1976College of Du Page － Glenn Ellyn, IL, USA

AccountingEastern Illinois University － Charleston, IL, US

Professional Affiliations

Kicks on 66 Night Club, Countryside, IL

Skills

Operations, Sales, Sales Team, Leads, Annual Sales, Build Sales, Corporate Sales, Managed Sales, Market Research, Networking, Of Sales, Sales And, Sales Plan, Sales Strategies, Employee Engagement, Gms, Maintenance, Proactive, Self Motivated, All Sales, Budget, Budgets, Direct Sales, Forecasting, Marketing, Marketing Plan, Pricing, Sales Activities, Telephone, Construction Management, Cost Analysis, Design Development, Inventory, Mentors, Training, Financial Analysis

Resume Overview

Companies Worked For:

Holiday Inn Chicago SW Conference Center
William Tell Banquets & Restaurant
Kicks on 66 Night Club

School Attended

College of Du Page
Eastern Illinois University

Job Titles Held:

Director of Corporate Sales
Executive Director of Food & Beverage and Catering
Executive General Manager- Nightclub

Degrees

Associate of Arts , Hospitality Business Law 1976
Accounting

Director of Corporate Sales Resume Example

Resume Score: 100%

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