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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

DIRECTOR OF COMMUNITY RELATIONS

Forward-Focused & Highly Motivated to Drive Results & Advance Key Initiatives

• A proven leader, ability to manage complex issues and projects with effective results

• Proactive, resourceful, and efficient professional with extensive business management experience.

• Demonstrated success in developing positive relationships with internal and external partners at all organizational levels.

• Excellent management skills with comprehensive expertise managing a full spectrum of administrative functions.

• Diverse work background in sales, customer service, event planning, advertising, and community organizing.

• Capacity to work with diverse communities and demonstrate inclusion.

• Excellent public speaking, community development, community outreach, and volunteer management skills.

Accomplishments
  • Successfully managed and organized three Community Preservation Act (CPA) funding rounds awarding over $67M to CPA grant applicants.
  • Assembled over 35 Community engagement events to help educate residents about the benefits of CPA funding.
  • Served as Campaign Treasurer for “Yes for a Better Boston 2016 Ballot Campaign” representing Boston Community Preservation Act (CPA) that has risen $25M in revenue to produce affordable housing, preserve recreational spaces and historic properties.
  • Strongly advocated and won the 2016 Boston CPA ballot question, concluding with 74% of Boston residents voting yes, by raising $700K for ballot campaign through fundraisers, social media awareness, and community organizing/canvassing.
  • Managed and reviewed $1M+ in annual expenses for a top investment firm.
  • Campaigned to bring basic banking and mortgage lending services to urban neighborhoods across Massachusetts, helping close the racial gap in home lending.
  • Worked housing initiatives and campaigns that has provided 19K+ homeowners with affordable mortgages.
Work History
Director of Community Relations, 01/2018 to Current
Hearth ManagementSyracuse, NY,
  • Provide directives for the CPA team and program supervision in the absence of the CPA Director.
  • Extensive knowledge and expertise on CPA law, process, and best practices.
  • Evaluate over 85 community preservation grant applications and eligibility forms each CPA funding cycle.
  • Manage and implement CPA policies that advise the nine-member Community Preservation Committee to complete CPA’s mission and funding goals.
  • Analyze data gathered from CPA grant applications to present to the CPA Committee, Mayor, and City Council.
  • Streamline operational systems to ensure grant awardees are compliant with CPA policy, and procedures.
  • Track efforts to analyze refine and optimize community engagement strategies.
  • Collaborate with Mayor’s press office and advancement staff on CPA events and public communication.
  • Serve as an active member of Department of Neighborhood Development (DND) housing review committee.
  • Increase neighborhood awareness around CPA through; press releases, interviews, & social media.
Vice President of the Board , 01/2012 to Current
MASSACHUSETTS AFFORDABLE HOUSING ALLIANCECity, STATE,
  • Identify strategies to help organization increase homeownership opportunities for minorities and low/moderate-income households.
  • Engage citizens and businesses to support the mission of the organization.
  • Approve annual budget, audit reports and material business decisions to meet all, legal and fiduciary responsibilities.
  • Contribute to annual performance evaluation of Executive Director and a member of the board’s Auditing Committee.
  • Partner with the Executive Director and board members to ensure completion of board resolutions.
Senior Executive Assistant to CEO & Chairman, 01/2010 to 01/2017
THE BOSTON COMPANY ASSET MANAGEMENT Bank Of New York Mellon Financial CorporationCity, STATE,
  • Managed top initiatives and critical projects with Human Resources for executive leadership.
  • Discreetly handled confidential and sensitive information, financial documents, and client records in compliance with security procedures.
  • Assumed the responsibility of special assignments at the request of CEO and Chairman.
  • Interviewed, onboarded and mentored [Number]+ sales and marketing professionals and provided training on organizational strategies, Google Adwords and Google Analytics.
  • Oversaw daily administrative operations, including [Task], [Task] and [Task].
Education
Master of Science (MS): Management, Expected in 05/2009
Emmanuel College - Boston, MA
GPA:
  • Graduate Certification in Management and Leadership
Bachelor of Arts (BA): Marketing, Expected in 05/2001
Long Island University - Brooklyn, NY
GPA:
Highlights
  • Communication planning
  • Strategy development
  • Project organization
  • Media relations
  • Operational improvement
  • Team management

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School Attended

  • Emmanuel College
  • Long Island University

Job Titles Held:

  • Director of Community Relations
  • Vice President of the Board
  • Senior Executive Assistant to CEO & Chairman

Degrees

  • Master of Science (MS)
  • Bachelor of Arts (BA)

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