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Director of Clinical Services Resume Example

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DIRECTOR OF CLINICAL SERVICES
Professional Summary
Director of Clinical Services and licensed clinical social worker bringing more than 8 years experience in counseling and case management of individuals of various ethnic and socio-economic backgrounds, including children, adolescents, adults and geriatrics. Providing four years of direct mental health care and leadership in a psychiatric setting. Organized Director of Clinical Services successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.
Skills
  •  LCSW 53081
  • Expertise in crisis intervention techniques
  • Adept at treatment and discharge planning
  • Psychotropic medications knowledge
  • Adept at conflict resolution
  • Leadership Skills
  • Group psychotherapy expert
  • Strong public speaker
  • Cognitive Behavioral Therapy (CBT) expert
  • Strong management skills
  • Strong solution and problem solving skills
  • Exemplary writing and documentation

Work History
Director of Clinical ServicesCompany Name - City06/2016 - Current
  • Manage inpatient and outpatient clinical programs for a psychiatric hospital serving patients 50 years and older.
  • Supervise and manage the daily activities of a clinical team consisting of social workers, counselors, recreational therapists and utilization reviewers.
  • Administrative on call duties to include clinical review and approval of inpatient admissions, supervision of all staff on unit, financial review to insurance admissions and overall management of hospital functioning and staffing.
  • Led clinical team in delivering care services that promoted optimal patient mental health.
  • Kept abreast of new and developing therapy interventions to incorporate in clinical programs and of state and joint commission regulations.


Assessment CounselorCompany Name02/2014 - 10/2014
  • Complete assessment criteria and diagnosing using the DSM V for admission to appropriate placement units for a psychiatric and chemical dependency hospital.
  • Assessments, diagnosing, and direct treatment intervention completed for all age groups from children to senior patients with mental health and/or chemical dependency diagnosis.
  • Complete biopsychosocials for patients admitted to the hospital.
  • Complete pre-certification criteria with multiple insurance companies including Medicaid and Medicare through written and verbal qualifications.
  • Process all admission paperwork including consents, statistics, insurance benefits for admission to the hospital with patients.
  • Collaborate and provide good communication with the Utilization Review, business office, treatment teams, discharge planners, and nurses for patient's treatment.
  • Receive referral calls, obtain demographic information, and refer caller to UBH assessment process or appropriate resources.
  • Use computer system software MS4 to maintain patient information for admission and insurance companies.
  • Train new staff and document staff's progress in new training periods.
ManagerCompany Name - City, State06/2009 - 09/2013
  • Provide quality medical social work services for clients with disabilities and their family members including supportive counseling, case management, assessment of needs, crisis intervention, and guided information and referrals to appropriate resources.
  • Manage client and family care as a part of integrated team.
  • Complete and review individual plan of care assessments and discharge planning for each client.
  • Participate in community resource networking by attending local health fairs and community events to represent Easter Seals and obtain current knowledge of resources for the clients.
  • Provide referrals to resources for clients in the communities of Dallas and Collin County through a program called Client Intervention.
  • Facilitate support groups: one for women affected by breast cancer and the other for parents of children with autism.
  • Supervise Master level social work interns and case managers.
  • Maintain social service records including progress notes, social histories, monthly team reports, quality assurance audits, and referral records.
  • Provide training to staff on compliance issues, abuse reporting, and maintaining HIPAA requirements.
  • Act as a liaison between schools and Easter Seals regarding special education.
  • Attend school ARD meetings for client support.
Crisis Advocate Relief WorkerCompany Name02/2011 - 07/2011
  • Intake phone assessments for crisis hotline.
  • Provide resources and support to crisis hotline callers affected by domestic violence.
  • Maintain shelter facilities for residents.
Server
  • Consistently in the top five of rewards program sales.
  • Excellent attendance and service record.
TherapistCompany Name08/2008 - 06/2009
  • Provided individual therapy to children affected by abuse structured on reintegrating the children into society.
  • Organized and facilitated additional group therapy foradolescents affected by abuse.
  • Play therapy for younger children affected by abuse.
  • Maintained accurate records and progress notes for clients.
  • Collaborated with Resource and Law Enforcement Departments for clients.
Case ManagerCompany Name08/2007 - 12/2007
  • Case Management for emergency intervention services for families facing immediate short term crises.
  • Program Development for assisting families with needs for the Holidays.
  • Fund raising, project coordination, and onsite event support.
Therapist for Children with Autism diagnosisCompany Name - City03/2004 - 12/2006
  • Trained and supervised by a certified ABA consultant.
  • Provided individualized therapy for children diagnosed with autism based on applied behavioral analysis concepts.
  • Therapy was focused on preparing the children for age appropriate behaviors to integrate them into their school systems and social activities.
  • Shadowed children diagnosed with autism in group therapy.

Lead Masters Prepared TherapistCompany Name - City10/2014 - 05/2016
  • Conducted therapeutic individual, group and family therapy sessions.
  • Lead treatment teams meetings to collaborate care with group of mental healthcare professional including psychiatrists, medical doctors, nurses, utilization reviewers, and social workers.
  • Completed, monitored and reviewed goals for mental health treatment plans
  • Completed biopsychosocials and discharge planning.
  • Completed process for order of protective custody requirements and collaborated with courts.
  • Supervised and trained new employees and interns to include LMSW and LPC.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops.

Education
Masters of Science:

Master of Science: Social WorkUniversity of Texas - City2009

4.0

Phi Alpha Honors



B.A: Psychology Child DevelopmentUniversity of Texas at Dallas - 2005
Psychology 3.6 Cum Laude




High School Diploma: Ursuline Academy - City2000
Certifications

CPI Certified

CPR

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Resume Overview

School Attended

  • University of Texas
  • University of Texas at Dallas
  • Ursuline Academy

Job Titles Held:

  • Director of Clinical Services
  • Assessment Counselor
  • Manager
  • Crisis Advocate Relief Worker
  • Server
  • Therapist
  • Case Manager
  • Therapist for Children with Autism diagnosis
  • Lead Masters Prepared Therapist

Degrees

  • Masters of Science :
    Master of Science : Social Work
    B.A : Psychology Child Development
    High School Diploma :

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