18 years with Hospice Compassus with 8 of those years serving as Director of Clinical Services. Extensive experience in management of day-to-day functions related to hospice care of patient/family. Ensures the highest quality of services are always met by working closely with Executive Director and management team with training, orientation and educating colleagues. I have strong core values of Compassion, Integrity and Excellence that uphold and promote the company philosophy.
Carefully selected, developed and retained qualified staff, as well as trained new staff annually to build a strong tenured staff.
Created annual goals, objectives and budget and made recommendations to reduce costs by managing pharmacy,supplies,mileage,and OT on daily basis.
Provided thorough for day-to-day operations of patient care in accordance with set policies and guidelines.
Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed with M&M and 1X1 meetings.
Established and maintained positive relationships with LTCF, AL, patients/families, other area health care providers, physicians and community .
Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.
Coached and developed a care team that consistently ranked among the top in its region for key clinical, performance and financial outcomes.
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