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Director of Clinical Education Resume Example

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DIRECTOR OF CLINICAL EDUCATION
Executive Profile

Experienced nursing executive able to motivate large and small teams to reach goals and objectives. Able to lead staff through multiple changes, with positive outcomes. Strong people skills, committed to patient satisfaction and quality measures.

Skill Highlights
  • Leadership
  • Clinical expertise
  • Self motivated
  • Customer service skills

  • Training and staff development
  • Team building
  • Project management
  • Change implementation
Professional Experience
DiversicareLampasas , TXDirector of Clinical Education11/2012 to 05/2015
  • Main duties involve the planning, organizing and coordination of the educational needs of 575 staff (all new hires and existing staff) in a not-for-profit hospice program
  • Regional hospice provider located in 11 offices, with 5 free standing Care Centers in 18 counties of North Florida
  • Responsible for training on the Electronic Medical record (Cerner) used by all staff
  • Leader of the Cerner Change Team and Cerner Architectural Team, responsible for leading a multidisciplinary team of 20 staff to ensure proper testing of Cerner for any upgrades to the system and compliance with regulatory laws.
  • Collaboration with Shands at the University of Florida and the Veterans Hospital of North Florida/South Georgia for End-of-Life Nursing Education Consortium (ELNEC)
  • Member of the Leadership Team
Some (So Others Might Eat)Washington , DCManager of Customer Service/Director of Access01/2006 to 11/2012
  • Began in this role at the Manager level, overseeing all referrals and admissions in a 16 county region, including the Gainesville hospital market
  • Started with a team of 16 that grew to 60 staff
  • This role expanded to a Director level position and included all referrals and admissions in an 18 county region, with responsibilities in all hospitals in the 18 counties
  • Average Daily Census of 500 grew to a high of 790 during this time
  • Instituted specialized training for Hospital Liaisons to increase referrals and admissions
  • Created and hired an admission team for 16 counties which grew to encompass 18 counties
  • Member of the Leadership Team
Haven HospiceCity , STATEActing Manager of Primary On Call and Continuous Care Teams02/2005 to 01/2006
  • Assumed the Manager responsibilities in addition to the responsibilities of the Patient Care Coordinator while the Manager assisted a satellite office
  • Oversight of a staff of 20 (hiring, firing, evaluations and promotions).
  • Member of the Leadership Team
Haven HospiceCity , STATEPatient Care Coordinator, Primary On Call and Continuous Care05/2004 to 01/2006
  • Oversight of an After-Hours Triage program and a Continuous Care program
  • Responsible for a staff of 20 and on-boarding of new staff.
  • Mentored and trained staff providing direct patient care to hospice patients in a 16 county region
  • Supervisory visits to patient homes for quality assurance.
Haven HospiceCity , STATEPrimary On Call Staff Nurse11/1990 to 05/2004
  • Piloted an innovative Phone Triage program, covering all calls to the entire organization after hours from Friday evening until Monday morning
  • Responsible for coordinating visit staff in 16 counties to meet the needs of hospice patients and their families.
  • Expanded the program to include phone triage after hours coverage to 7 days a week/365 days a year.
North Florida Regional Medical Center/Medical Plaza HospitalCity , STATEStaff Nurse06/1980 to 11/1991
  • Well rounded Medical-Surgical experience in Oncology, Plastic Surgery and Gynecology units, serving as a staff nurse, relief charge nurse and charge nurse positions
  • Responsible for administering Chemotherapy and Blood products on Oncology floors with a full caseload
Education
Master of Science:NursingDecember 2015University of Central Florida, City, State

Nursing

Bachelor of Science:NursingDecember 2005University of Florida, City, StateNursing
Associate of Arts2004Santa Fe College, City, StateGPA: nursing focus, 2004 Graduated with honors

Nursing focus

Graduated with honors

Associate Degree:Nursing1980Santa Fe College, City, StateNursing
High School Diploma1977Gainesville High School, City, StateGPA: Graduated with honorsGraduated with honors
Professional Affiliations

Member of Hospice and Palliative Care Nursing Association since 2001


Certified as a Hospice and Palliative Nurse since 2001


Certified as a Hospice Administrator 2009-2013


End-of-Life Nursing Education Consortium Trainer


Assisted with the establishment of a local Hospice and Palliative Care Nursing Association chapter for the Lake City and Gainesville area, I have served as the program director and currently I serve as the Vice President


Member of Phi Kappa Phi, University of Central Florida


Member of Sigma Theta Tau, Golden Key, University of Florida


Member of Phi Theta Kappa, Santa Fe College


Member of National Honor Society, Spanish Honor Society and Mu Alpha Theta, Gainesville High School


Awards

Academic Excellence Award, University of Florida 2005

Skills

Leadership, Administrative Skills, Customer Service, Human Resources (interviewing, hiring, motivating, firing when necessary), all aspects of Hospice and Palliative Care, Clinical Expertise, Organizational Skills, Project Management, Quality Assurance,Quality Improvement, Supervisory and Management Skills, Training and Staff Development, Self Motivated, Compliance and Regulatory Knowledge Base, Change Implementation, Patient and Staff Satisfaction, Team Building and Team Player

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Resume Overview

School Attended

  • University of Central Florida
  • University of Florida
  • Santa Fe College
  • Gainesville High School

Job Titles Held:

  • Director of Clinical Education
  • Manager of Customer Service/Director of Access
  • Acting Manager of Primary On Call and Continuous Care Teams
  • Patient Care Coordinator, Primary On Call and Continuous Care
  • Primary On Call Staff Nurse
  • Staff Nurse

Degrees

  • Master of Science : Nursing December 2015
    Bachelor of Science : Nursing December 2005
    Associate of Arts 2004
    Associate Degree : Nursing 1980
    High School Diploma 1977

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