Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Websites, Portfolios, Profiles
www.linkedin.com/in/justin-Claire
Professional Summary
Productive Retention Specialist knowledgeable about senior housing and dedicated to keeping numbers in line with objectives. Veteran of healthcare and well-versed in interviews, assessments and applicable policies.
Skills
microsoft office
Performance Analysis
Computer Literacy
Cost Control
Recruiting
Organizational Skills
customer service
Meeting Deadlines
Problem Solving
Communication Skills
Project Management
Teamwork
Planning
Creativity
microsoft excel
initiative
Work History
01/2016 to 03/2020Director of Clinical EducationArdent Health Services | Tulsa, OK,
Develop and maintain over 200 clinical sites
Coordinate student placements Nationwide, with concentration in Ohio
Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum
Create and implement Training and Development course(s) for onsite clinical instructors
Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned
Complete site visit evaluations with all placed students to assess compliance and adherence to standards
Lead instructor on college level courses, final decision maker
Assisted Program Director with budgeting, accreditation, and policy development
Key contributor in passing compliance audit for CAPTE accreditation and ACCSC
Maintained program files, records, databases and websites to gather research and prepare and submit clinical readiness reports
Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources
Conferred and resolved education-related issues and problems with students, parents and school officials
Evaluated programs and monitored implementation and compliance with regulations to achieve objectives
Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution
Planned and implemented staff development and in-service training programs to enhance knowledge and skills
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Monitored social media and online sources for industry trends
Drove operational improvements which resulted in savings and improved profit margins
Managed quality assurance program, including on-site evaluations, internal audits and student surveys
01/2012 to 01/2016Director of Rehabilitation ServicesPost Acute Medical | Denver, CO,
Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care
Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs
Promoted and followed facility infection control policies, procedures and OBRA guidelines to improve quality of care for health and safety of residents
Maintained appropriate and adequate staffing and scheduling of residents on caseloads and notified regional director of staffing constraints
Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
Communicated with patients, ensuring that medical information was kept private
Organized and facilitated 2 department head meetings weekly, discussing current census, admissions and discharges
Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays
Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents
01/2007 to 01/2012Clinic Manager /Licensed Physical Therapist AssistantNovaCare Rehabilitation | City, STATE,
Built relationships with physicians to create steady referral pipeline
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction
Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing $1,000,000+ annual budget and supervising 15+ employees
Multi-site manager
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations
Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays
Recruited, hired and coached employees to offer high-quality, cost-effective care to all patients
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
Communicated with patients, ensuring that medical information was kept private
Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital
Education
Expected in 2020MBA | Franklin University, Columbus, OHGPA:
Expected in B.S | Business ManagementUniversity of Phoenix, Tempe, AZGPA:
A proven track record of significant developments in learning processes, productivity, quality, and customer satisfaction while reducing costs, lowering turnover, and maintaining a positive work environment.
Dynamic leader, strategic thinker and decision-maker.
Developed and maintained database of over 200 clinical sites and trained 300 clinical instructors.
Collaborated with other departments/ disciplines to improve outcomes.
Consistently met or exceeded budgeted EBITDA.
Modernized process for recording clinical performance data for students.
Managed clinical and non-clinical staff of up to 80 employees/ students.
Affiliations
American Physical Therapy Association- Member
Ohio Physical Therapy Association- Member
APTA Credentialed Clinical InstructorCONTINUED .
Additional Information
Licensure and Affiliations , Physical Therapist Assistant (Ohio License Number 03625)
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