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director of childcare resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Reliable & Trustworthy
  • Flexible Schedule
  • First Aid/CPR
  • Data Management
  • Planning & Organizing
  • Supervision & Leadership
  • Active Listening
  • Team Building
  • PPE Use
  • Friendly, Positive Attitude
  • Customer Service
Education and Training
Indiana Wesleyan Merrillville, IN, Expected in 04/2013 Child Development Associate : - GPA :
Lew Wallace High Gary, IN, Expected in 06/1995 High School Diploma : - GPA :
Experience
Agape Learning Academy - Director of Childcare
City, STATE, 07/2022 - 03/2023
  • Communicated with parents and fostered strong professional relationships.
  • Monitored compliance with state, federal and company regulations, standards and requirements.
  • Inspected facility and activities to monitor safety, sanitation and procedures.
  • Oversaw daily activities and programs to educate and socialize participants.
  • Developed multilingual and multicultural staff and curriculum to serve families from diverse backgrounds.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Monitored student progress and assisted students and teachers with resolving problems.
Ameristar Casino Hotel East Chicago - Casino Floor Supervisor
City, STATE, 03/2021 - 07/2022
  • Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards and notified security staff promptly.
  • Supported confidentiality of casino trade secrets and proprietary information and directed business processes, customer lists and marketing plans.
  • Managed overall operation of casino table games in assigned pits in accordance with applicable state regulations, company policies and internal controls.
  • Determined appropriate number of gaming tables to open each day and scheduled staff accordingly.
  • Established and maintained banks and table limits for each game.
  • Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
  • Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
  • Coached employees on procedures, compliance requirements and performance strategies.
  • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
  • Observed tables closely to spot errors and irregularities.
  • Kept all games in compliance with casino and gaming standards.
Horseshoe Casino - Casino Floor Supervisor
City, STATE, 03/2020 - 03/2021
  • Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards and notified security staff promptly.
  • Supported confidentiality of casino trade secrets and proprietary information and directed business processes, customer lists and marketing plans.
  • Managed overall operation of casino table games in assigned pits in accordance with applicable state regulations, company policies and internal controls.
  • Determined appropriate number of gaming tables to open each day and scheduled staff accordingly.
  • Established and maintained banks and table limits for each game.
  • Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
  • Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
  • Coached employees on procedures, compliance requirements and performance strategies.
  • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
  • Observed tables closely to spot errors and irregularities.
  • Kept all games in compliance with casino and gaming standards.
Rivers Casino Des Plaines - Casino Floor Supervisor
City, STATE, 02/2019 - 03/2020
  • Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards and notified security staff promptly.
  • Managed overall operation of casino table games in assigned pits in accordance with applicable state regulations, company policies and internal controls.
  • Determined appropriate number of gaming tables to open each day and scheduled staff accordingly.
  • Established and maintained banks and table limits for each game.
  • Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
  • Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
  • Coached employees on procedures, compliance requirements and performance strategies.
  • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
  • Observed tables closely to spot errors and irregularities.
  • Kept all games in compliance with casino and gaming standards.
  • Moderated floor disputes to protect business assets and resolve customer service issues.
  • Evaluated workers' performance to write performance reviews.
  • Observed gamblers to identify marking, switching and counting cards.
  • Observed gamblers' behavior for signs of cheating and notified security staff.
  • Balanced staffing by moving dealers between games and reorganizing flow to cover each table.

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Resume Overview

School Attended

  • Indiana Wesleyan
  • Lew Wallace High

Job Titles Held:

  • Director of Childcare
  • Casino Floor Supervisor
  • Casino Floor Supervisor
  • Casino Floor Supervisor

Degrees

  • Child Development Associate
  • High School Diploma

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