director of business development resume example with 20+ years of experience

Jessica Claire
  • , San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
LINKS John Claire LinkedIn Profile John Claire YouTube Channel PROFESSIONAL SUMMARY Innovative, proactive and driven Sales Strategist highly skilled in new business development, sales training and customer experience. Proficient in monitoring trends and capitalizing on emerging opportunities. Offering excellent interpersonal and communication skills and experience managing sales and buying process.
  • Sales Training / Onboarding
  • Networking
  • Business-to-Business Sales
  • Account Management
  • Sales Strategy
  • Marketing Strategy Development
  • Marketing Materials
  • Sales Process
  • Account Management, New business development
  • Approach, Profit
  • C, Speaker
  • Closing, Relationship-building
  • Cold calling, Reporting
  • Competitive, Research
  • Content, Sales
  • Content creation, Selling
  • Contracts, Sales Training
  • CRM, Sigma
  • Clients, Strategy
  • Client, Strategic
  • Data collection, Telephone
  • Database, Trade shows
  • Database marketing, Troubleshoot
  • Delivery, Video
  • Email
  • Financial
  • Government
  • Inside sales
  • Instructor
  • Director
  • Marketing Strategy Development
  • Marketing
  • Market
  • Marketing Materials
  • Materials
  • Mentoring
  • 98
  • Needs assessment
  • Negotiating
  • Networking
Work History
Director of Business Development, 07/2019 to Current
Bethesda HealthAlton, IL,
  • Manage customer engagements for human capital and strategic solutions firm, responsible for all stages of sales process to achieve quarterly and annual revenue goals.
  • Averaged 20-25 customer prospecting calls per day.
  • Created instructor-led hard and soft skills training program for onboarding new inside sales representatives that includes training content, process and KPIs captured and reported in CRM (Zoho).
  • Strategized, co-created and introduced Virtual Business Relationships Training Program to prepare clients and prospects for remote business environment.
  • Created customer segmentation and buyer persona strategy for practice disciplines that is foundation of all inbound and outbound sales and marketing programs.
  • Lead internal team efforts to build, execute and measure integrated email, social media and marketing campaigns to create sales qualified leads.
  • Speaker in customer sales events and webinars to discuss, social presence, sales enablement, and video-centric client outreach.
Partner, 01/2016 to 07/2019
Banfield Pet HospitalTulsa, OK,
  • Founding partner of strategic business-to-business customer research firm focused on increasing alignment between client marketing and sales teams by instituting “market-driven” approach to customer acquisition.
  • Created sales strategy to attract and acquire customers by evaluating their lead/demand generation ecosystem and educate, guide and troubleshoot efforts to increase market and sales qualified leads.
  • Responsibilities included direct selling, content creation and delivery, CRM (HubSpot) development and maintenance, extensive networking, and database marketing.
  • Created comprehensive segmented database of 10,000+ contacts.
  • Co-developed Customer Conversation program, systematic interview and assessment program to identify, document and report specific buying decisions made by client customers and prospects.
  • Created and led training and mentoring programs as SME for client representatives to address skill gaps in outbound / inbound lead generation, customer segmentation and qualification strategies and tactics.
  • Conducted internal and external stakeholder interviews, analysis and reporting to increase sales and marketing return-on-investment.
  • Created sales and marketing content strategy for inbound / outbound campaigns, social media and brand-building.
Business Development Manager, 02/2013 to 01/2016
Teradyne, Inc.Beavercreek, OH,
  • Created and managed lead / demand generation process to attract, engage and qualify prospective clients for global brand marketing firm.
  • Researched, vetted and selected technology to identify targets, establish relationships, coordinate and lead initial engagements with C-Suite, Vice President and Director-level decision-makers.
  • Established strategic needs assessment framework to qualify opportunities.
  • Collaborated with marketing team to develop engaging content, deliver, track and measure through extensive use of analytics and reporting through CRM (Salesforce).
  • Trained and coached co-workers on lead generation, networking strategies, and consultative solution selling.
  • Amassed largest pipeline of new business opportunities in 30-year history of firm within first 24-months.
  • Met and / or exceeded lead opportunity quota 8 of first 9 quarters of employment.
  • Developed 98.6% accurate database of decision-makers.
  • Reached out to potential customers via telephone, email and in-person inquiries.
Manager, 04/2012 to 12/2012
International Paper CompanyGeorgetown, SC,
  • Established medical device outreach program targeting industry leaders via cold prospecting, content marketing.
  • To potential customers via telephone, email and in-person inquiries.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Performed research to uncover potential target areas, markets and industries.
Director of Business Development, 07/2011 to 03/2012
Bethesda HealthRock Hill, MO,
  • Averaged 50 outbound cold-calls per day to pharmaceutical, biotech and medical device product team leaders.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Participated in pharmaceutical / biotech industry events and trade shows to gather leads, competitive and industry intelligence.
Account Executive, 08/2008 to 07/2011
AccentcareGatesville, TX,
  • Responsible for creating / closing print/promotional opportunities in higher education, business services, healthcare companies.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Boosted sales numbers with proactive account servicing and diligent relationship-building.
  • Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
Account Manager, 09/2004 to 07/2008
Ingram Micro.Field, CA,
  • Clinical trial data collection materials for pharmaceutical, medical device and CRO industries.
  • Averaged 4,000+ outbound cold prospecting calls annually.
  • Responsible for multiple territories including Mid-Atlantic, Southeast and Canada.
  • Rutherford Award finalist in Sales Excellence.
Account Representative, 12/1996 to 09/2004
MclaneCrystal River, FL,
  • National Commercial Print / Print Management Service Sales focused on higher education, government, hotel / casino, and commercial businesses.
  • Expanded territory by executing effective warm calls and negotiating contracts.
  • Managed print services program for Atlantis Hotel Casino, Paradise Island, Bahamas.
  • Secured key print management contract for 60-branch financial institution worth $125k annual revenue.
  • Three-time Sales Representative of Month.
  • Analyzed accounts for delinquencies and other ongoing issues.
Bachelor of Science: Organizational Behavior Management, Expected in
LaSalle University - Philadelphia, PA
Member, Delta Sigma Pi, Professional Business Fraternity

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Resume Overview

School Attended

  • LaSalle University

Job Titles Held:

  • Director of Business Development
  • Partner
  • Business Development Manager
  • Manager
  • Director of Business Development
  • Account Executive
  • Account Manager
  • Account Representative


  • Bachelor of Science

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