Director Of Business Development resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.

  • Recipient of 2021 New Business Excellence Award for most new accounts.
  • Achieved record-high client growth in 2021 by developing a comprehensive sales and marketing plan.
  • Recognized by The Aspenwood Company for raising $12,000, the most money out of the entire company for the Alzheimer's Association. Also recognized by the Houston Alzheimer's Association for implementing a successful and unique event to drive funds.
  • Recognized by Congressman, Kevin Brady, in 2018 for my efforts on raising awareness on Alzheimer's, while working for Silverado Memory Care.
  • Analytical and Critical Thinking
  • Decision-Making
  • Active Listening
  • G-Suite
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Planning and Coordination
  • Organization and Time Management
  • Attention to Detail
  • Leadership
  • Project Management
Work History
05/2020 to Current
Director of Business Development Emj Construction Chattanooga, TN,
  • Increased profits by 50% through effective recoveries and sales.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Consistently exceeded quotas through penetration of new accounts.
  • Supported marketing teams, creating, deploying and optimizing campaigns for Senior Living and Healthcare clients.
  • Compiled product, market and customer data to generate informed sales and profit projections.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
  • Created vision and provided leadership for targeting larger prospects.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
07/2019 to 05/2020
Director of Sales and Business Development Supply Chain Solutions Lockport, IL,
  • Built sales opportunity pipeline through targeted and subliminal prospecting methodologies.
  • Managed activity and sales pipeline in revenue management software, supporting business development through targeted statistical analysis and projection.
  • Researched new campaigns and industry trends, adjusting objectives and communicating to sales team for future amendments to existing protocol.
  • Reported on leads, sales opportunities, progress and activity, informing weekly forecasts and monthly pipeline development.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Defined regional sales strategies, developing and revising annual and quarterly sales plans for review by organizational leadership.
  • Organized promotional events and interacted with community to increase sales volume.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
01/2017 to 07/2019
Director of Business Development Emj Construction Irving, TX,
  • Conducted tours of facility to prospective residents and families.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Grew account base 50% by delivering high-impact product presentations to medical specialists.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Facilitated upselling by cultivating productive relationships with clients, doctors' office staff, and clinical center personnel.
  • Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
  • Generated revenue by liaising between doctors and companies with our Memory Care services.
  • Conducted market research to collect information and insights about target market.
  • Prepared and delivered product presentations and answered questions about Memory Care to increase sales.
  • Supplied hospitals and physicians with in-depth information on Silverado Memory Care and Case Studies.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
04/2015 to 12/2016
Director of Sales Audacy, Inc. Houston, TX,
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics for AeroCare Home Medical.
  • Generated new business from untouched markets, creating a 50% increase in sales.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Brought in new customers and retained base through proactive management of individual needs and development of robust DME solutions
  • Coached customers' staff and demonstrated product use and maintenance.
  • Collaborated with delivery drivers to schedule and coordinate over 50 daily deliveries of DME products.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Researched potential clients and markets to prepare for appointments.
  • Cold-called leads and closed 400 sales over 2yr time frame.
  • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
  • Updated internal supervisor of performance with status reports showing actions, closings and follow-up communication with customers
Expected in 12/2018
Bachelor of Science: Administraiton
University of Houston - Downtown - Houston, TX
Expected in 05/2015
Associate of Science: Respiratory Therapy
Lonestar College - Kingood,
  • CRT - Certified Respiratory Therapist: RCP02000562
  • 2022 Life Coach Training -Stanford University

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Resume Overview

School Attended

  • University of Houston - Downtown
  • Lonestar College

Job Titles Held:

  • Director of Business Development
  • Director of Sales and Business Development
  • Director of Business Development
  • Director of Sales


  • Bachelor of Science
  • Associate of Science

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