director of business development resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Skilled Sales and Marketing Executive leader offering 20 plus years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Skills
Networking
Market Analysis
Business Development
Staff Management
Account Management
Prospecting Clients
Strategic Partnerships
Contract Negotiation
Work History
08/2020 to CurrentDirector of Business DevelopmentCallminer | Boston, MA,
PM Business Advisors a national sales & use tax refund recovery consulting firm.
Coordinate with PMBA tax department to manage client sales tax reviews including scheduling, client introductions, follow up and solicitation of additional product offerings.
Secured 12 new contracts in first 7 months with revenue value over $1M in fees.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
Negotiated, prepared and signed contracts with clients
Planned marketing initiatives and leveraged referral networks to promote business development
Closed new business and streamlined transition accounts to customer relations department
05/2016 to 07/2020Director of Sales & MarketingKimpton Hotels | Vero Beach, FL,
FM Cost Containment is a national sales & use tax refund recovery consulting firm.
Achieved 200% of goal in 2017, 2018 and 2019.
Billed over $1.5 million in commissions.
Was tasked to developed marketing brochures, point of sale brochures and LinkedIn electronic communications.
Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring continuation and enhancements of services.” Initiated and implemented companywide standard operating procedures for new staff training, new client on-boarding, client management, strategic partner rules of engagement and client surveys.
Personally, managed over 150 client relationships and national accounts.
Grew client base from 50 accounts to over 250 in 4 years.
Led coordination with FMCC tax department to manage client sales tax reviews including scheduling, client introductions, follow up and solicitation of additional product offerings.
Attended national trade organization functions. IPT - Institute for Professionals in Taxation / Life Sciences of Pennsylvania.
Was appointed to be on executive panel with company principles, CEO and Director of Tax to discuss and advance company operations and processes.
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels
Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans
Monitored office workflow and administrative processes to keep operations running smoothly
Forecasted sales of $3 million and set successful policies to achieve sales objectives and related metrics within timeframe
Connected with prospects through multipronged approaches, including trade shows, cold calling and local-area networking
Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity
Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
Built relationships with customers and community to establish long-term business growth
08/2006 to 05/2016Regional Account ManagerAlcatraz Cruises | Houston, TX,
Oversaw portfolio of over 75 clients in diverse industry sector selling Accounts Receivable Credit Insurance & Business Information Services on behalf of Coface North America world leader in Credit Insurance Services.
Recognized for achieving $2 million dollar club 2009, 2010, 2011, 2012, 2013, 2014, 2015 & 2016 Recognized for achieving Rookie Agent of the year at National Sales meeting 2007.
Business development - engaged new prospects thru cold calling, client referrals, industry broker community and industry trade associations.
Sell mainly to C level executives managers business owners.
Experience managing clients ranging from small, mid-size to fortune 500 companies in wide variety of industries.
Exceeded annual goals 6 of past 8 years to grow business portfolio by 15% year to year.
Executed day to day operations of policyholders needs in addition to analyzing insurance programs to suggest additions or enhancements when needed to better serve my client’s needs.
Achieved 90 plus percent renewal rate for 7 consecutive years Help property & casualty insurance licenses in; PA, NJ, NY, OH, DE, FL, MA, CT.
03/2001 to 08/2006Regional Vice PresidentBrink's Incorporated | Pasco, WA,
Managed regional and local sales account managers and their staffs; 38 employees.
(15 Agents) 8 Offices throughout Northeast (MA, NY, Manhattan - Buffalo, CT, MD, FL, NC, VA Achieved Region Highest Revenue Award 6 consecutive years.
Eastern Region represented 42% of total sales for Euler Was tasked to conduct training and performance evaluations to develop and establish sales and service programs.
Review operational records and reports to project sales and determine profitability.
Prepare budgets and approve budget expenditures.
Conducted all aspects of hiring of all new account managers and support staff in region.
Represent company at trade association meetings to promote products.
Education
Expected in 01/1988 to to BS | Business CommunicationUniversity of Pittsburgh, Pittsburgh, PAGPA:
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