Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dependable Medical Management with 30-year track record of success in medical practices & management. Focused on delivering exceptional results through strong time management, communication and team work abilities.

Skills
  • Tactical planning
  • Partnership Marketing
  • Team building
Experience
Director of Business Development , 7/2020 - Current
Canndescent Los Angeles, CA,
  • Trained with successful business development personnel to optimize marketing performance and learn industry.
Medical Office Manager, 2007 - 2012
Hanger, Inc. Atlanta, GA,
  • Managed daily office operations for clinic, including scheduling staff, oversight of patient scheduling policy, hours of operation, clinical training, medical records, patient surgical prep and assistance, hospital-physician liaison.
Medical Office Manager , 1997 - 2006
Hanger, Inc. Aurora, CO,
  • Managed daily office operations for clinic, including scheduling staff, oversight of patient scheduling policy, and hours of operation.
  • Used software to process patient payments and update accounts.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Recorded vital signs and medical history for patients daily
  • Performed medical transcription duties.
  • Assisted with referrals and prepared medical records for patients.
  • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Maintained confidentiality of records relating to clients' treatment
  • Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
  • Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to promote swift payment and issue resolution.
  • Consistently informed patients of financial responsibilities prior to services being rendered.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Called in prescription refills for patients.
  • Registered patients and scheduled appointments.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Collected information, verified insurance and collected co-payments for patients each day.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized and managed medical supply inventory to foster continuous availability of required items.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Scheduled appointments for patients via phone and in person.
  • Oversee and decision making of built out for new satellite clinic, coordinate timeline for furnishings and opening and scheduling of new facility.
  • 2001- continue the same duties, and oversee build out of second satellite clinic.
Clinical Medical Assistant, Office Nurse, 1984 - 1996
Rheumatology & Family Practice City, STATE,
  • Measured patients' weight, height, body temperature, pulse rate and blood pressure each day.
  • Prepared and administered vaccines, medications, controlled substances and narcotics as prescribed and sterilized and stored instruments, equipment and supplies.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Assisted back office patient processes to reduce customer wait time .
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Education and Training
Registered American Technologies: Medical Nursing And Assisting, Expected in 06/1983
-
Ross Medical School - Warren MI,
GPA:
Phlebotomy Technician: Phlebotomy Technicians, Expected in 1985
-
American Society Of Phlebotomy Technicians, Inc - Hickory, North Carolina,
GPA:
Associate of Science: MEDICAL BUSINESS, Expected in 1998
-
Macomb Community College - Sterling Heights, MI,
GPA:
Company Builders License: Michigan Residential Builders , Expected in 12/2020
-
SaiegMichigan Residential Builders - Michigan Department Of Licensing,
GPA:

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Resume Overview

School Attended

  • Ross Medical School
  • American Society Of Phlebotomy Technicians, Inc
  • Macomb Community College
  • SaiegMichigan Residential Builders

Job Titles Held:

  • Director of Business Development
  • Medical Office Manager
  • Medical Office Manager
  • Clinical Medical Assistant, Office Nurse

Degrees

  • Registered American Technologies
  • Phlebotomy Technician
  • Associate of Science
  • Company Builders License

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