Accomplished Director of Business Development successful expanding business by developing robust revenue streams in existing and new markets. Forward-thinking planner with exceptional understanding of trends and innovative methods to capitalize on changing conditions. Proven ability to hire, develop and retain high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Skills
Strategic Planning
New market expansions
Revenue stream management
Lead prospecting
Staff Training
Network development
Adaptability
Market Research
Market Analysis
Budgeting
Business Development
Market Strategy
Sales Reporting
Staff Management
Marketing Strategy Development
Insurance Knowledge
Marketing Materials
Work History
Director of Business Development, 12/2018 to 09/2020 Chenega Mios – Kings Point, NY,
Increases census by 102%.
Built Business pipelines.
Worked closely with local judges.
Customer Relation, Service Recovery.
Developed and leverage relationships with community leaders.
Budgeting.
Campus Tours.
Strategic planning.
Stakeholders / Community Meetings.
Market Analysis.
Community needs analysis.
Improved payer mix / customer base.
Created new collateral / branding.
Increased digital presence as well directly linked referrals through digital media.
Renegotiated local contracts with 12% increase.
Increase census for Active-Duty military by 57% while dealing high level DoD personnel.
Redesigned business development department with top talent.
Analyzed monthly trends and patterns.
Implemented “Reputation Management Campaign.”.
Increased use of Constant Contact from 400 to 11,998 emails or 2,899.5%.
Increase use of technology to build referrals and for account management.
Designed single point of entry referral process for high SES accounts.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
Consistently exceeded quotas through penetration of new accounts.
Leveraged industry trends and competitive analysis to improve customer relationship building.
Worked with marketing teams to create, deploy and optimize effective campaigns for SABHH clients.
Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships.
Identified opportunities, threats and challenges to accurately forecast company budget.
Worked with marketing teams to create, deploy and optimize effective campaigns for clients.
Identified investment opportunities, threats and challenges to accurately forecast company budget.
Participated in industry organization and trade shows to gather competitive and industry intelligence.
Developed short-term and long-term sales objectives and strategic plans to meet market needs.
Maximized revenues in several programs by implementing creative sales training techniques.
Completed and submitted monthly and yearly reports to support executive decision making.
Created strategic and tactical sales initiatives for forward planning to meet key objectives.
Director Business Development, 10/2013 to 10/2018 Premier, Inc. – Franklin, TN,
Community Relations Development.
Increase VIP tours of campus.
Stakeholders, community meetings.
Conduct community needs assessments.
Increase organic growth by 33% year over year.
Negotiated 11% increases for insurance contract.
Strategic Planning.
Market Analysis.
Responsible for all forms of marketing development: print, digital and radio.
Create annual budget for department as well assist CEO in facility wide budget.
Ensure consist of payer mix is maintained.
Analyze monthly trends, patterns, admissions and calls to determine marketing initiatives.
Ensure brand recognition.
Lead service recovery efforts for facility.
Established productive relationships with industry partners.
Increased business revenue average of 20% year over year and increased organic growth 12% year over year.
Developed and utilized reports to assist leadership with key decisions and outperformance of operational targets.
Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
Networked at events and by phone to expand business profits and revenues.
Coordinated trade shows and created marketing collateral to reach greater potential customers.
Event Planning.
Local Business Development Supervisor, 08/2014 to 10/2014 Ohio Living – Springdale, OH,
Community Relations Development.
Build community / strategic partnership.
Increase services to support nonprofit partnerships.
Managed local business development team.
Ensure territory management.
Develop plans for organic growth.
Developed formalized training plan for new staff.
Serve on multiple citywide committees.
Coordinate local team budget.
Manage CPS account to ensure minimal financial loses.
Business Development Liaison, 05/2006 to 08/2014 Laurel Ridge Treatment Center – City, STATE,
Direct report to Business Development Director and CEO.
Represent CEO at community / stakeholders’ meetings.
Responsible for ensuring territory growth.
Develop & implement plans for organic growth.
Work with nonprofit agencies to increase services.
Ensure budget loses for foster children are reduced.
Reduced revenue losses by 98%.
Achieved highest conversion rate for department.
Tasked with increasing school referrals:.
FY 2013 reached 10,996 people in three-month period leading to increase school referrals of 12%.
FY 2014 reached approximately 11,000 people and increased school referrals 15%.
Served as President / Vice President of local Inter-Foster Care Collaboration.
Chair and Co-Chair of Community Collaboration Group.
Education
Master of Social Work: , Expected in Clark Atlanta University - Atlanta, Georgia GPA:
Bachelor of Science: Psychology, Journalism, Expected in Oglethorpe University - Atlanta, GA GPA:
Affiliations
Recognition by Mayor Ivy Taylor
Latina Leadership
American Federation Board
Family Justice Center Board Member
Northeast Independent School District Health and Safety Committee
Northeast Independent School District Business and Industry Committee
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