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director of business development resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Accomplished Marketing professional with demonstrated success in developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager proficient in building teams and motivating personnel to new levels of performance.

Skills
  • Channel development
  • Social media marketing
  • Sales leadership and training
  • Networking
  • Customer Relationship Management (CRM)
  • Brand-building strategies
  • Event planning and execution
  • Organization
  • Communications
  • Planning and coordination
  • Relationship development
  • Administrative support
  • Customer service
Experience
Director of Business Development, 03/2018 to 06/2019
Chicago BullsHoffman Estates, IL,
  • Grew Non Profit business sales by 100% in One Year.
  • Identified business development opportunities and implemented effective strategy for client acquisition.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Identified, implemented and enhanced marketing strategies by accounting for factors such as organizational objectives, market trends and costs.
  • Strategized approaches to meet objectives and capitalize on emerging opportunities.
  • Recommended product changes to enhance customer interest and maximize sales.
  • Worked with Board Members and Administration to coordinate marketing activities focused on successful promotion of Annual Gala and Fundraising opportunities.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Optimized profitability to meet marketing objectives and drive product line growth from concept through product life cycles.
  • Secured branded product sales, driving national marketing strategies to maximize outreach.
  • Boosted new product introductions ROI to 100% while maintaining 85% operating profit margin.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Collaborated with sales, service, finance and logistics to influence critical business growth outcomes.
  • Strengthened product branding initiatives by developing communication campaigns, promotional materials, market intelligence information and databases for Brevard County market to maximize outreach.
  • Improved Annual Gala segment product margin by 110% for Melbourne, FL location.
  • Strengthened program outreach by managing marketing communications, public relations and government affairs to maximize branding initiatives.
  • Created award-winning programs, strategies, and sales tools from concept to completion, resulting in greater team efficiency and effectiveness.
  • Directed strategic support for senior leadership, providing detailed analysis for new business opportunities, while consolidating current business and building relations with Community Leaders and new sponsors.
  • Mentored marketing personnel on best practices and protocol to maximize productivity.
  • Owned marketing campaigns from initial scope through execution and refinement.
  • Leveraged industry trends and competitive analyses to improve marketing campaign performance.
  • Cultivated customer and distributor rapport to increase retention rates and drive goal achievement.
  • Directed preparation of marketing collateral, including descriptions, photographs and copy for print and digital needs.
Personal Lines Insurance Sales Agent, 01/2017 to 03/2018
NationwideHartford, CT,
  • Conducted annual policy reviews to identify new risk exposures such as Personal Lines and Commercial Lines and recommended additional coverage to clients.
  • Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
  • Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
  • Exceeded company sales goals for new policies.
  • Provided leadership and training for new agents regarding industry best practices and company policies. for new agents on the sales process and relationship building while maintaining current accounts and sales numbers.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Provided quick turnaround time when customers called with questions, usually within one business day.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Developed insurance cross-selling opportunities in partnership with Customer Service Representatives.
  • Organized public events to establish community relationships and maximize marketing strategies.
  • Measured and evaluated customer and employee satisfaction to identify areas in need of improvement.
  • Placed marketing and advertising displays and materials at stores.
  • Managed client marketing strategies and product promotion campaigns.
Personal Lines Insurance Sales Agent, 05/2013 to 10/2016
NationwideHenry, VA,
  • Upsold products to policyholders and potential new clients.
  • Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
  • Exceeded company sales goals for new policies.
  • Provided leadership and training for new agents regarding industry best practices and company policies. for new agents on the sales process and relationship building while maintaining current accounts and sales numbers.
  • Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
  • Answered customers' questions regarding products, prices and availability.
  • Attended trade shows and sales conferences.
  • Developed dynamic sales presentations to build urgency with prospects.
  • Utilized upselling techniques to build sales with current clients.
  • Developed and managed and sales lead list by prospecting for new clients through networking groups, referral partners and face-to-face sessions with companies.
  • Closed sales of Commercial Lines to increase revenue and build client loyalty.
  • Scheduled and attended at least 35 appointments per week.
  • Acted as customer liaison between sales management and personal accounts.
  • Used networking opportunities to create successful, on-going business relationships.
  • Executed 7 daily cold calls to top level executives to increase client base.
  • Maintained excellent and open communication with company leadership to facilitate business development.
  • Demonstrated products to potential customers and answered all questions to deliver knowledge regarding deductables and liability items.
  • Contacted new and existing customers to discuss suitable products and services on offer by company, resulting in 95% in repeat business.
  • Collaborated with members of other departments to complete sales transactions.
Education
Associate of Arts: Human Services, Expected in to Columbia College - Columbia, MO
GPA:
  • Minor in Marketing
Additional Information

Speak, Read, Write in Spanish and English

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Resume Overview

School Attended

  • Columbia College

Job Titles Held:

  • Director of Business Development
  • Personal Lines Insurance Sales Agent
  • Personal Lines Insurance Sales Agent

Degrees

  • Associate of Arts

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