Accomplished Business Development Executive with demonstrated success in developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful Executive proficient in building teams and motivating personnel to new levels of performance. Collaborated with team members and various departments to communicate client and broader market needs and trends, building procedures for sales associates and networking within industry to create avenues to increased business volume and company presence.
Talented Recruiter knowledgeable in wide-range sourcing methods, offer negotiations and interviewing techniques. Collaborative team player with 4years of hands-on experience developing and implementing recruiting plans and strategies to fulfill staffing needs. Advanced computer user familiar with job-related software.
Skills
Market and competitive analysis
Rapport and relationship building
Compelling leadership skills
Account Growth Manager
Well-versed in contract law
Recruiting and Hiring
Brand-building strategies
Service-driven sales
Consultative and relationship selling
Sales tracking
Multidisciplinary team leadership
Cross-cultural sales background
Sales process
Credit card payment processing
Promotional support
Retail sales customer service
Business development understanding
Technologically savvy
Sales expertise
Data evaluation
Store maintenance
Office equipment proficiency
Stockroom procedures
Quality control
Project management abilities
High-energy attitude
Product organization
Adaptive team player
Microsoft Office expertise
Conflict mediation
Quality assurance controls
Customer relations
Problem-solving abilities
Active listening
In-store support
Social media marketing
Sales leadership and training
Networking
Work force management
Channel development
Contract review
Excellent communicator
Top-ranked sales executive
Strong proposal writer
Reporting capabilities
Excellent sales techniques
Analytics
Analytical problem solver
SEO principles
Technical writing
Proofreading
Social media proficiency
Promotional marketing and advertising
Copywriting, editing, and review
Grammar skills
Team collaboration
Consistent brand messaging
Performance goals
Contract negotiation expertise
Growth Skills
Project Skills (Spearheading of Projects)
Overseeing responsibilities
Educate clients, research problems, and coordinate solutions between the team
Knowledge of competitors and their presence in assigned territory
Training and mentoring
Consultative sales techniques
New program and promotion implementation
Proposal writing
Guided surgical instruction
Cost management
Legal implications knowledge
Education and Training
Expected in 05/2014
High School Diploma: Bayside High School - Palm Bay, FL, GPA:
Honor Roll 2010-2014
Student Government Member
4.5 GPA
Ranked in Top 10 of class
Completed AA while enrolling in High school
Bright Futures Recipient
Phoenix Foundation Scholarship Recipient
Health First Foundation Scholarship Recipient
Reginald Johnson Scholarship Recipient
Certificate of Special Congressional Recognition
Daughters of the American Revolution Good Citizen Award
Post Secondary Adult Vocational Certificate Patient Care Assistant Degree
The key for the City of Palm Bay; Youth Advisory Board Member
President of Health Occupational Students of America
Expected in 05/2014
Associate of Arts: Eastern Florida State College - Palm Bay, FL, GPA:
Dean's List Academic Achievement Award, GPA: 3.7
Phoenix Health Recipient
Collegiate Student
Expected in 12/2016
Bachelor of Arts: Pre-Law Barry University - Miami Gardens, FL, GPA:
Dean's List Academic Achievement Award
Member of Phi Alpha Delta, Pre-Law Fraternity
Member of the Black Student Union
Member of National Society of Leadership Honor Society
Honor Roll 2014-2016
3.5 GPA
Barry Honor Roll Scholarship Recipient
Completed professional development in Law and Philosophy
Expected in 08/2020
MBA: Marketing Florida Institute of Technology-Melbourne - Melbourne, FL GPA:
3.9 GPA
Theta Omega Gamma Member
Specialization in Marketing
Completed professional development in Business Management
Completed coursework in Managerial Economic, Financial Management, Consumer Behavior Strategies, Advanced Market Research, Organizational Behavior, Marketing Management, Managerial Accounting, Strategic Marketing, Strategic Management, and International Business
Experience
06/2021 to Current
Director of Business DevelopmentCrossview Care Center – Pineview, GA,
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit. Helped. company grow sales from $400,000 to $1.2 million in 2020 and $3 million
Left hand to CEO
Determined business development opportunities and implemented effective strategy for client acquisition.
Collaborated with team to forecast based on sales and product profitability.
Supervises three departments: marketing, sales and client relations. Indicated and initiated growth from one department to three departments.
Project management
Spearheaded the initiation of Salesforce CRM
Event Planning; Prepares and execute company conference and booths for over 20,000 attendees.
Trained successful business development personnel to optimize marketing performance and learn industry.
Identified, implemented and enhanced marketing strategies by accounting for factors such as organizational objectives, market trends and costs.
Strategized approaches to meet objectives and capitalize on emerging opportunities.
Conferred with advertising managers to develop and implement marketing plans.
Identified underperforming product lines and refocused efforts to successfully bring each in line with expected targets.
Recommended product changes to enhance customer interest and maximize sales.
Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
Researched economic processing factors to determine best marketing and sales strategies.
Facilitated and managed business development plan based on market and industry research.
Prepared proposals, negotiated contracts and connected with clients to drive consistent sales.
Liaised with high-value accounts, fostering personal relationship and top-of-mind awareness to capture emerging business opportunities early.
Marketed and developed key accounts by favorably representing company at membership and community functions.
Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
Collaborated with sales agents and team leads to implement strategies for developing and maintaining sales funnel to meet or exceed expectations for business expansion.
Developed standard objection responses based on client feedback for use by sales associates in interactions with current and prospective clients.
Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Solved complex incidents and problems impacting management and business direction.
Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.
Identified institutions and market sectors with potential for expansion of operations, networking with key partners and individuals to build awareness of company within key demographics.
Developed and implemented contact quotas for cold calls, appointments and interviews based on company growth objectives and research on lead generation and prospect conversion.
Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Built and maintained relationships with key consumer and trade media.
Strategized and implemented public relations and promotional programs to strengthen brand and support business goals.
Oversaw strategic event planning, including executive presentation materials and visual presentations.
Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
Analyzed and determined courses of action to align operations and revenue performance with organizational goals.
Engaged operations team to assess current operations and contribute to strategic revitalization for expansion into new market.
Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
Spearheaded acquisitions to expand company portfolio.
Engaged in risk management by reviewing proposed actions and employee conduct and assessing for potential liability.
Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations.
Maintained productive relationships and communication channels across organization.
Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
04/2019 to 06/2021
Director of MarketingDole Foods – Salinas, CA,
Planned and oversaw advertising and promotion activities, including print and social media and recommended product positioning and pricing strategy to attain largest long-term market share.
Spearheaded GEO-Fencing with vendor that increased sales
Increase in sales since taking over sales and marketing department
Monitored competitor products and services and maintained relationships with industry influencers and key strategic partners to identify improvement areas and grow customer base.
Pursued and generated revenue through outside sales and marketing efforts by relentlessly identifying, developing and targeting new business partnerships.
Established and maintained consistent and vibrant corporate image through all product lines, represented company at trade events and developed strategic relationships with key prospects.
Penetrated new markets by investigating competitor products, services and trends.
Created presentation materials for sales, customer relations, and management purposes.
Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Spearheaded sales meetings with staff, division president, closing coordinator and construction manager to share best practices for process improvements.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Developed creative sales and marketing strategies to assist sales team with reaching targets.
Contacted customers via phone and email to explore connections, offer services and cement relationships.
Created and implemented traditional marketing campaigns.
Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
Updated web pages and social media profiles with engaging and current content.
Devised innovative strategies to drive customer engagement.
Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
Led organization by establishing business direction and actualizing operational plans to meet goals.
Cultivated successful business culture focused on performance optimization and goal attainment.
Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
12/2018 to 04/2019
Administrative Licensing Processor/Support SpecialistNationwide Medical Licensing – City, STATE,
Verified application data and account information against legal documentation to determine accuracy and integrity.
Evaluated applications and assessment results to determine eligibility and acceptance.
Improved operations by working with team members and customers to find workable solutions.
Recognized by management for providing exceptional customer service.
Assisted medical professionals with obtaining medical licenses throughout the US, Canada, Puerto Rico, and Guam.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Crafted proposals and memos using desktop publishing and word processing software.
Facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
Improved office organization by developing filing system and customer database protocols.
Organized activities to reward employees and motivate performance improvements.
Enhanced company's reputation through media exposure and other public relations work.
08/2018 to 05/2019
Writing InternGlitter Magazine, Soeurs Media Group – City, STATE,
Created user documentation for various materials, including how-to guides and instruction manuals.
Worked with internal team to obtain in-depth understanding of products.
Developed and maintained platform-specific documentation, comprising operations manuals, engagement model documentation and training material or collateral.
Comprehended new content functionality through research, testing and interviewing.
Completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology.
Collaborated with specialists in other disciplines, including engineers, product management, instructional design and support in development of internal and external user manuals
Wrote easy-to-understand user interface text, online help and developer guides.
Developed and authored technical information for internal and external utilization.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
Delivered high-quality, insightful, informative and entertaining written content while meeting tight deadlines.
Edited documents for grammar, clarity, content and formatting.
Interviewed contacts by phone, Skype and in person for human nature stories for weekly newspaper column.
Researched and wrote articles of technical nature on network security topics for elementary and higher education publications.
06/2022 to Current
Senior Technical RecruiterCompany Name – City, State,
Screened resumes and conducted pre-screen interviews and preliminary technical assessments of candidates.
Maintained database of established ongoing outreach efforts for qualified IT candidates to provide proactive approach to recruiting needs.
Created job ads and wrote job descriptions.
Sourced, qualified and conducted screening interviews with job candidates.
Oversaw staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
Established job descriptions, position grades, salaries and benefit programs in accordance with market standards.
Certificates
Certified Nursing Assistant 2014-2016 Patient Assistant 2014- Current Home Health Aide 2014-Current.
Top 10 Senior Academic Achievement Award, Straight A Honor Roll
AWARDS , Phoenix Foundation Scholarship (2014) Health First Foundation Scholarship (2014) Reginald Johnson Scholarship (2014) Barry University $12,000 Scholarship Merit Based (2014) Certificate of Special Congressional Recognition (2014) The key to the City of Palm Bay through the Youth Advisory Board (2014) Dean's List 2012-2014 (Eastern Florida State University) Dean's List 2014-2016 (Barry University) Leadership Society Achievement Award (2016)
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