director of business development resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Innovative and proactive Business Development Manager offering 20+ years of experience converting sales leads and effectively managing multiple territories. Highly skilled in forecasting, project management and strategic planning with exceptional healthcare expertise, both human and veterinary, and top-notch communication abilities. Proficient in monitoring trends and capitalizing on emerging opportunities.

Senior Business Development Manager and outstanding performer in Sales and revenue growth within Healthcare, both human and veterinary. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of the healthcare business. Recognized for inspiring management team members to excel and encouraging creative work environments.

  • Sales training and leadership
  • Pipeline development
  • Market Positioning
  • P&L management
  • Budgeting
  • Strategic planning
  • Staff management
  • Market analysis
  • Problem resolution
  • Sales techniques
  • Multidisciplinary team collaboration
  • Sales closing
  • Strategy implementation
  • Hiring and training
  • Upselling strategies
  • Road warrior
Work History
Director of Business Development, 07/2018 - Current
Aleut Support Services Llc - Main Cavalier, ND,
  • Participated in industry organization and trade shows to gather competitive and industry intelligence
  • Collaborated with sales and marketing departments to support business objectives and client acquisition
  • Identified investment opportunities, threats and challenges to accurately forecast company budget
  • Submitted monthly and yearly financial reports to support executive decision making for the possibility of acquisition
  • Strategized and implemented successful approaches to revitalize untapped territory and create profit-generating enterprises
  • Applied consultative selling techniques to prospect senior management to close business
  • Evaluated market trends and recommended marketing budget allocations to top management for Midwest territory with 8 states
  • Performed research to uncover potential target areas, markets and industries utilizing research never used prior
  • Researched and identified opportunities for account growth, account penetration and market expansion
  • Fostered and facilitated relationships with Brokers and Distributor representatives
  • Devised all-encompassing business plan outlining concise and actionable targets and sales goals
Sales and Business Development Manager, 03/2007 - 07/2018
Illinois Tool Works Richmond, VA,
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies. Led a team of eight (8)
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Organized promotional events with negotiations with manufacture contacts
  • Responsible for the top thirty (30) accounts in the company that produced 12 million in revenue
  • Visit prospective clients in the field, cold called, mentored staff, attended tradeshows
  • Developed the team of sales reps, and their responsibilities, from scratch with collaboration of the owner
  • Exceeded quota consistently
  • Developed and participated in the first million dollar month in company history
  • Reduced expenses by effectively negotiating contractor prices, terms and service agreements. Had an impact on vendor negotiations and strategies
  • Increased profit margin in last few years due to ostomy negotiations
  • Developed and implemented comprehensive salesperson training program as well as bonus programs for reps
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
New Business Representative, 01/2006 - 03/2007
Pacific Life Newport Beach, CA,
  • Led solution selling strategy initiatives to maximize sales of freight trucking
  • Developed new business with 300+ calls per day
  • Consistently exceeded quota and won weekly incentives for top performance given weekly with 500 salespeople on the roster
  • Awarded Platinum accounts after fourth month due to sales performance
  • Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments
  • Negotiated and closed deals with minimal oversight
Account Manager, 05/1990 - 02/2007
Xero San Francisco, CA,
  • Sales generation for contract furniture dealership representing multiple manufactures
  • Worked with local community members, city officials, architectural firms and developers to pursue new projects
  • Increased commercial sales by 25% in first two (2) years
  • Initiated exposure to government projects and increased sales by 28% in 2005-2006
  • Held the company's largest corporate accounts: H & R Block, Childrens Mercy Hospital, and all government accounts
Bachelor of Science: Business Management, Expected in 12/2020
Central Methodist University - Fayette, MO
Status -
Associate of Applied Science: Veterinary Technology, Expected in
Metropolitan Community College - Kansas City - Kansas City, MO
Status -
  • 2010: Managed and grew top 195 accounts, totaling 5 million in sales and 18% growth.
  • 2012: Assisted development and creation of Customer Representative position to achieve increased sales of 20% for my team 2012 and 2013.
  • Promoted to Business Development Manager and managed a team of four.
  • 2013-2016: Increased territory profit margin by 30%, and highest in customer retention.
  • 2016: Promoted to Sales Manager and managed a team of eight.

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Resume Overview

School Attended

  • Central Methodist University
  • Metropolitan Community College - Kansas City

Job Titles Held:

  • Director of Business Development
  • Sales and Business Development Manager
  • New Business Representative
  • Account Manager


  • Bachelor of Science
  • Associate of Applied Science

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