Dynamic Executive with over 25 years experience in the sign industry providing a high level of customer service while increasing revenues . Adept in leveraging sales technologies and new markets to identify, analyze and act upon leads, opportunities and cold/soft calls. Personable communicator focused on exceeding client expectations.
Experienced sales rep with territory management and closing experience. Computer proficient with strong communication skills.
Hardworking employee gifted at lead generation and efficiently resolving customer issues. Engaging and personable with the ability to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.
Skills
Business development and planning
Extensive personal network
Sales presentations
Accomplished manager
New business development
Payment coordination
Process implementation
Closing techniques
Budget preparation
Partnership development
Project Scheduling
Teamwork and Collaboration
Problem-Solving
Dependable and Responsible
Excellent Communication
Self-Motivated
Work History
10/2019 to 06/2022
Director of Business DevelopmentDrug Information Association Inc – Sacramento, CA,
Brought in new customers to maintain sustainable revenue streams.
Targeted new markets and increased sales through proactive sales and negotiation techniques.
Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Capitalized on solutions presented by CRM software to enhance lead prospecting and sales management.
Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
01/2016 to 04/2019
Managing PartnerSeasons 52 – Plano, TX,
Analyzed and presented financial standings and cost effectiveness to other partners and investors.
Established and implemented business procedures and process improvements.
Supported project management team for optimal performance.
Supported and supervised team of 10 upper management professionals.
Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
Oversaw hiring, adding valuable, talented professionals to strengthen management team.
Resolved issues and recommended actions based on production and compliance reports.
Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
09/2011 to 01/2016
Operations ManagerEurofins Scient. – Bothell, WA,
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Monitored staff performance, providing final-say assessment over inquiries.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Trained and coached new and existing employees to boost staff productivity.
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Responsible for all sales and to increase sales annually by 20%.
Managed over 75 customer calls per day.
09/2009 to 08/2011
Sales ExecutiveRentpath – Indianapolis, IN,
Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
Presented products to clients using dynamic presentations and practical use-case scenarios.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Utilized internal lead referral tools to solicit new business opportunities and contacts.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Managed hiring for certain roles and actively coordinated talent management and recruitment.
Assisted in organizing and overseeing assignments to drive operational excellence.
Conducted critical pre-installation conferences with installers, manufacturing department and other representatives for timely completion on time and on budget.
Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
Coordinated with site personnel, clients and local city officials to achieve on-time project delivery.
Implemented systems to improve process efficiency and reduce project duration.
Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.
Handled 50 plus calls per day to address customer inquiries and concerns.
Delivered services to customer locations within specific timeframes.
Education
Expected in 1994
High School Diploma: Nimitz High School - Houston, TX GPA:
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