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Director of AV and Video Services Resume Example

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DIRECTOR OF AV AND VIDEO SERVICES
Summary

For the past 5 years I supported the mission of Texas Scottish Rite for Children as teacher, problem solver, and friend to all doctors, coworkers, customers, patients and families. A strong background in working with diverse creative professionals and creative multimedia projects. Currently looking for a new positive creative environment with professional growth potential. Innovative Producer with 30 years of proficient experience in all aspects of video and audio media production. Visionary creator, editor, media storyteller with demonstrated ability to take a multimedia idea from concept to delivery to produce entertaining and inspiring content for diverse clients. Collaborative in working closely with marketing, strategic and creative teams to develop and produce quality video content. Proficient in preproduction logistics, planning, production, audio editing, custom graphics composition, special effects and asset management.

Highlights
  • Multi-camera live video production
  • Video storytelling
  • Adobe Premiere Pro
  • Ability to Prioritize
  • Photography
  • Media production
  • Windows and Mac OS
  • Multimedia Projects
  • Live sound reinforcement
  • AV over IP
  • Content Marketing
  • Customer Experience
  • Project Management
  • Time Management
  • Staff Supervision
  • Lighting
Experience
Director of AV and Video Services01/1999 to CurrentCenter for Advanced Dental Education - FreelanceDallas, TX
  • Performed 120+ live surgical demonstration and AV support for dental continuing education facility.
  • Designed and maintain marketing ecommerce site for educational video sales.
AV Coordinator - T. Boone Pickens Conference Center12/2015 to 12/2020Texas Scottish Rite for ChildrenDallas, TX
  • Supported mission through over 300 events per year as AV technician, video producer, teacher, problem solver.
  • Initiated use of Vimeo for online video delivery.
  • Executed Plex Video Server for local playback of patient stories for both Dallas and Frisco campuses.
  • Supervised installation of 4k Crestron AV system overhaul for 10 interconnected rooms in T Boone Pickens Conference facility.
  • Successfully installed live 4k PTZ video cameras and centralized IP controller upgrades for 3 rooms.
  • Ambitiously implemented Vmix Live Production and Streaming software in 4 locations. This facilitated multisource live broadcasts, faculty lecture and patient documentation recordings.
  • Successfully supervised AV design and installation of Auditorium and 4 conference rooms for new Frisco Sports Medicine facility.
  • Provided ongoing training and support for these and other AV systems across 2 campuses.
  • One man crew for monthly local provider YouTube Live outreach events from Frisco Sports Medicine campus.
  • Jump started daily support for video conferencing, Teams and Zoom meetings during Pandemic.
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, rehearsals and day of event coordination.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Enhanced client satisfaction ratings by following up on day of event changes.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Actively listened to customers to understand event scopes of work, establish budgets and determine timelines, for production.
Director of Media Resources04/2008 to 11/2015Baylor College of DentistryDallas, TX
  • Manager of customer service driven department providing classroom technology support,print services, photography, videography, graphics design, publication design, videoconferencing, webcasting, live event support.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Met with employees annually for progress reviews and performance assessments.
  • Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
  • Interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
  • Converted online chat session into YouTube Live event.
  • Migrated graduation ceremonies into YouTube Live event for graduates and their families in 2012 thru 2015.
  • Brought onboard new still photographer who continues to work there today.
  • Converted Yearbook to complete in-house publication concept design and printing.
  • Pioneered concept of live video surgery for institutional dental community CE courses.
  • Pioneered concept of overflow classroom using AV over IP technology before there was name for it. Slingbox
  • Pioneered concept of computer animation for video training at dental college.
  • Pioneered concept on online video delivery within college.
  • Experimented with 3d visualization in dental simulation laboratory.
  • Researched and developed daily lecture capture system with 24/7 student access to hundreds of hours of course material. Incorporating Camtasia and locally hosted servers.
  • Pioneered use of Vimeo as online delivery platform.
  • Pioneered use of YouTube Live as live event platform.
  • Pioneered use of Dental Telemedicine in south Texas.
  • Developed 3 to 1 digital projection standard for CE course delivery.
  • Oversaw AV development, design and installation of dental simulation laboratory.
  • Oversaw transition from analog to digital course materials.
AV/Video Specialist01/1984 to 03/2008Baylor College of DentistryDallas, TX
  • Responsible for 100 Percent of Dental school classroom technology and video production.
  • Resolved problems, improved operations and provided exceptional service by responding to 99.5% of help calls within 5 minutes.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
Education
Bachelor of Arts: Telecommunications1981Texas Tech UniversityLubbock, TX, USATelecommunications 2005 Telly Award
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Resume Overview

Companies Worked For:

  • Center for Advanced Dental Education - Freelance
  • Texas Scottish Rite for Children
  • Baylor College of Dentistry

School Attended

  • Texas Tech University

Job Titles Held:

  • Director of AV and Video Services
  • AV Coordinator - T. Boone Pickens Conference Center
  • Director of Media Resources
  • AV/Video Specialist

Degrees

  • Bachelor of Arts : Telecommunications 1981

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