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Director of Admissions/ Medicaid Coordinator Resume Example

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DIRECTOR OF ADMISSIONS/ MEDICAID COORDINATOR
Professional Summary
Objective: To obtain employment as a director or coordinator where I can utilize my skills as well as assure customer satisfaction. Director of Admissions skilled at communicating, organizing and solving problems to raise the stature and rankings of admissions in the health care facility.
Skills

      Resource management expertise

      • Independent judgment and decision making
    • Quality improvement competency
  • Planning and development
      • Knowledge of Medicaid statutes and regulations
    • Medicaid Management Information Systems
  • Promotes positive behavior
Work History
Director of Admissions/ Medicaid Coordinator06/2012 to Current
Midway Nursing Home – Maspeth, NY
  • Responsible for managing and directing the admissions process in a healthcare facility.
  • Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing.
  • Compile and distribute admission packets.
  • Maintain knowledge of Medicare and Medicaid regulations.
  • Work with nursing and housekeeping staff to maintain knowlege of bed availability and daily census.
  • Maintain relationships with legal and financial professionals, senior organizations, assisted living and senior housing facilities, appropriate special interest groups, churches and other community contacts.
  • Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges and appointments/tours.
  • Working with people who qualify for Medicaid, to ensure clients living in the facility receive all the appropriate local, federal and charitable services they are qualified for.
  • This involves completing appropriate paperwork for benefits and services, as well as findi.
Admissions Assistant10/2010 to 06/2012
Rego Park Health Care – Rego Park, NY
  • Responsible for a wide range of activities driving patient admissions.
  • Retrieve patient referrals and leads on new possible residents for the nursing home in a very timely fashion.
  • Verify insurance information with multiple insurance companies, verify prior stays with hospital or other facilities.
  • Set up new patient accounts including collecting and verifying all patient information , putting together patients charts.
  • Meet with families for tours, as well as assists with external marketing.
  • Explains admissions policy agreement advanced directives and like admissions information.
  • Assist with over all admission into the facility.
  • Heavy in/out bound calls, fax, copy, email , and data entry.
  • Multitasking, Internet navigation and over all customer service satisfaction.
Assistant Cook/ Evening Supervisor08/2007 to 10/2010
Park Terrace Care Center – Rego Park, NY
  • Assist head cook in an industrial setting preparing a variety of nutritious healthy and appetizing meals at dinnertime for residents.
  • Maintains proper food guidelines including food temperatures proper procedures to cooling down and reheating meals cleaning and cooking meats.
  • Prep work including cleaning seasoning and slicing meats for the next meals, cutting vegetables, potatoes etc., preparing salads and sandwiches.
  • Use of grill, deep fat fryer, steamer, meat slicer, puree machine, industrial size kettle and mixer.
  • As well as various kitchen duties to maintain kitchen cleanliness.
  • Also over see all kitchen duties after day supervisor leaves, as well as assist in cleaning, and preparing the kitchen for the next day.
Lead Dispatcher12/2004 to 07/2007
RHI Communications
  • Customer service/ customer satisfaction, computer knowledge of excel grids and cable data.
  • Requests and provisioning cable modems, assisting in over looking cable dispatchers as well as training new employees.
  • Direct call contact with customers for pre, post and late eta time frames.
  • Assisting in solving technicians problems with corporate Cablevision management.
Customer Service Representative04/2001 to 11/2003
Sure Fit Slip Covers by Mail
  • Inbound call center, which handled 150 to 200 calls daily concerning couch covering products.
  • Handled customer inquiries, problem solving, and entering customer orders into the computer.
  • Use of automatic dialer, fax and copy machine, and Internet.
Education
GED: Office skills and Culinary Arts1996Glenmont Job Corps- Albany, NY
Certifications
NAB-12hr Nursing Home eligibilty training certificate  - 02/2011
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Resume Overview

Companies Worked For:

  • Midway Nursing Home
  • Rego Park Health Care
  • Park Terrace Care Center
  • RHI Communications
  • Sure Fit Slip Covers by Mail

School Attended

  • Glenmont Job Corps

Job Titles Held:

  • Director of Admissions/ Medicaid Coordinator
  • Admissions Assistant
  • Assistant Cook/ Evening Supervisor
  • Lead Dispatcher
  • Customer Service Representative

Degrees

  • GED : Office skills and Culinary Arts 1996

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