(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Innovative and mission driven Nonprofit management professional offers history of success coordinating and monitoring operations across various departments. Creative problem-solver with a commitment to professional development, social impact, and organizational growth. Track record of success in managing fast-paced operations with great attention to detail and multitasking abilities.

  • Cultural awareness
  • First Aid/CPR
  • Interpersonal Communication
  • Adaptability
  • Collaboration
  • Data management
  • Teambuilding
  • Analytical skills
  • Supervision
  • Customer service
California State University - East Bay Hayward, CA Expected in : Sociology - GPA :
Piedmont High School Piedmont, CA Expected in High School Diploma : - GPA :
Work History
Encompass Health - Director of Admissions & Marketing
Bakersfield, CA, 10/2015 - Current
  • Devised and implemented strategic enrollment and retention plan with consideration to both long and short term organizational goals.
  • Worked collaboratively with Provost, faculty and staff to facilitate a coordinated enrollment effort, including appropriate market research, data collection/assessment to increase first-time, full-time and degree seeking student retention and persistence rates.
  • Develop and implement ideas/programs to increase efficiency of departments.
  • Advance the overall health of School by increasing tuition revenue
  • Strengthened [Type] operations by aligning processes to capitalize on new educational trends.
  • Increased school enrollment over 18% with improved promotional approaches, outreach strategies, student retention strategies, and parent engagement plans.
  • Implemented recruitment methods designed to increase application pool within targeted areas.
  • Designed effective and user-friendly processes for both admissions and applicant review.
  • Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
  • Boosted effectiveness of department personnel by conferring with the Board of Directors to rebalance classes, increase resource utilization and integrate new technology.
  • Provided leadership in the creation of strategic goals based on analysis of student success, predictive modeling, program specific and institutional capacity, market research and geo-demographic data - increased the diversity, quality and quantity of the student body.
  • Conferred with educators to identify current classroom concerns and diversify instructional strategies.
  • Developed long-lasting partnerships with local leaders, community partnerships, active engagement, exemplary communication and [Skill].
  • Developed presentations for public events, community groups and school assemblies.
  • Wrote content for newsletters, social media pages and informational packets.
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
  • Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
  • Grew tuition revenue by 20% over 5 years
  • Integrated technology and marketing to enhance recruitment, retentions and marketing strategies including web-based recruitment, social media and other technological applications.
  • Developed and maintained collaborative, engaged, transparent and strategic partnerships with internal and external stakeholders to advance enrollment, retention, graduation and budgetary goals and objectives.
Aspire Public Schools - Office Manager
Commerce, CA, 07/2013 - 09/2015
  • Oversaw daily office operations for the purpose of ensuring the continuity of the school day, safety and care of students, accuracy of records, and completion of projects and activities.
  • Acted as key liaison with parents, students, donors, and guests, assisting as appropriate. Fostering strong, positive relationships with all community members.
  • Managed the overall maintenance of the school facilities, troubleshooting problems with office equipment, monitoring janitorial services, and coordinating building repairs.
  • Procured office supplies and school materials in support of the daily operation of the school.
  • Collected payments (e.g. tuition, fundraisers, and donations) and distributed appropriate receipts.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall office performance.
  • Coordinated school events, special projects, and managed school calendar. Sourced vendors for events and special project needs and negotiated contracts accordingly.
  • Administered first aid and prescription medication to students for emergency purposes and necessary care, in compliance with established school guidelines.
  • Assisted Admissions Director with admissions process as prospective family liaison and point of contact throughout admissions process.
  • Supported school leadership and the overall advancement of the school and its mission.
  • Increased awareness of Northern Light School throughout the Oakland community by building new partnerships, participating in admission fairs, and identifying new opportunities for the school.

Nevada County Superintendent Of Schools (Ncsos) - Office Assistant
Grass Valley, CA, 08/2008 - 06/2013
  • Delivered clerical support by handling a range of routine and special requirements.
  • Welcomed all school office visitors and attended to various needs.
  • Executed student records and school filing system to improve document organization and management. Transferred, requested and verified accuracy of student records.
  • Maintained school attendance records.
  • Welcomed visitors, assisted teachers, and attended to student needs.
  • Received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Piedmont Unified School District - Paraeducator, Special Education
City, STATE, 08/2006 - 06/2013
  • Offered one-on-one and small group support of students with special needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Spoke with parents about children's educational outcomes while observing behaviors and promoting sensitivity to each child's needs and condition.
  • Supported teacher in controlling behavioral and emotional occurrences. Documented behaviors, implemented interventions, and treatment results.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Collaborated with teachers to help with classroom and workload management.
  • Established and maintained valuable working relationships with students, teachers, faculty members, and other district employees.

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Resume Overview

School Attended

  • California State University - East Bay
  • Piedmont High School

Job Titles Held:

  • Director of Admissions & Marketing
  • Office Manager
  • Office Assistant
  • Paraeducator, Special Education


  • High School Diploma

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