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director of administrative services resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Experienced Administrative Services professional with top-notch leadership, program management and planning abilities. In-depth knowledge of running multiple departments, proven ability to develop administrative procedures; demonstrated expertise in implementing business management principles; possesses a high degree of knowledge in fiscal procedures/accountability, budget, procurement, logistics, contract administration, property management, etc., Excellent interpersonal and communication skills; accurately prepare documents and reports; possesses in-depth computer knowledge; with strong conceptual thinking skills.

Accomplishments
  • CPM - Certified Purchasing Manager (2011-2014)
  • Lean Six Sigma Green Belt (2021)
  • Lawson/Infor ERP Conversion Trainer for purchasing, inventory and warehouse modules
  • Appointed to State of Maine Public Transportation Advisory Council(PTAC)
  • Administered JAX Sustainability programs: JAX Commuter Bus and Charging Station programs
  • Maintained low employee turnover rate through motivation, leadership skills, goal setting and improving employee morale
  • Oversaw and forecasted budgeting for multiple departments with an annual multi-million $ budget consistently coming in or below budget
  • Created Environmental Services training program and SOP's
  • Ensured that administrative policies, facilities, equipment and processes comply with government/corporate regulations
  • Created Key Performance Indicators (KPI's) and consistently achieved monthly department goals and met department(s) deadlines
  • Resolved critical inventory shortages during Covid_19 with creative innovations


Skills
  • Administrative Management
  • Leadership Experience
  • Contract Management
  • Budget Management
  • Project Management Experience
  • Data analysis understanding
  • Procurement expertise
  • Developed RFP's
  • Process Development
  • Customer Service Skills
  • Written And Verbal Communication
  • Policy Management
Work History
10/2021 to Current
Director of Administrative Services Hca Brunswick, GA,
  • Work: 40 Hours/Week
  • Plans, organizes, administers, and controls administrative services (Food Services, Warehouse/Stockroom/Property, Purchasing, Facilities/Finance, Payroll and IT) necessary to effectively operate and meet objectives of Job Corps Center in line with requirements established under negotiated contract with United States Government
  • Acts as Contracting Officer ensuring that contractual obligations with U. S. Department of Labor are met
  • Administers all aspects of contracts/subcontracts with external vendors
  • Prepares and submits center prime contract and statement of work for contract negotiations with Department of Labor
  • Advises Academy Director in planning for future operations and center expansion; this includes both facility and budget expansion.
  • Interviews and selects staff; approves promotions, merit increases, transfers, etc. within department
  • Ensures that departmental equal employment and affirmative action goals are met
  • Develops planned orientation program for new hires and provides in-service training for department staff
  • Administers small business and small disadvantaged business plans
  • Prepares and submits center site utilization and future capital improvement projections
  • Develops and distributes timely reports for internal, corporate and Government management
  • Monitors spending and funding status of contract, establishing short and long-term plans to ensure optimum allocation of resources
  • Provides oversight and control of capital funding and expenditures, coordinates financial management activities and accurately reports financial activities to Government per policies and procedures
  • Analyzes data, develops and submits accurate and timely reports, remediation plans, strategic plans, surveys, etc.
  • Ensures all areas of oversight are compliant with U.S. Department of Labor(DOL)/CSDC policy to ensure effective and cost-saving budget/resource management and accountability of Center assets and funds
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
  • Directs/supervises team of 26 (direct and indirect) staff and multiple departments
  • Directs annual operating and capital budgets of more than $10M
  • Creates and updates spreadsheets to track, model and analyze vital fiscal information.
  • Counsels department managers on financial trends and expected impacts.
  • Analyzes financial statements against forecasts to prepare high-level variance analysis.
  • Consults with representatives of regulatory agencies to complete accurate filings and uphold strict compliance
  • Maintains physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Communicates with general managers and facility teams regarding upcoming repairs and projects.
02/2014 to 10/2021
Manager, Administrative Services Healthcare Partners Harbour Pt, WA,
  • Worked 40 Hours/Week
  • Responsible for supervision and oversight to Lab Store, JAX Housing (employee/guest/student), Warehouse/Central Receiving/Shipping, Environmental Services, Dining Services/Vending Departments, Mail Services, Transportation (Commuter bus and Flight programs), etc.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
  • Saved over $100K in FTE costs by re-organizing tasks, finding efficiencies, etc.
  • Applied customer feedback to develop process improvements and support long-term business needs
  • Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning
  • Created annual budget (capital & operational) and developed comprehensive plan to accomplish company objectives while staying within budget
  • Managed daily operations while overseeing multiple locations to foster increased productivity
  • Cross-trained existing employees to maximize team agility and performance
  • Delivered feedback to decision-makers regarding employee performance and training needs
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
10/2011 to 02/2014
Purchasing Supervisor/Senior Buyer Apex Systems Canton, MA,
  • Worked 40 Hours/Week
  • Lawson/INFOR ERP trainer of purchasing, inventory control and warehouse modules
  • Implemented policies to reduce cost and eliminate waste
  • Decreased number of purchase orders by 25 % using Lawson/INFOR ERP procurement software
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors
  • Generated monthly reports, documents and analysis with ERP software/MS Office APPs for senior management review and approval
  • Adjusted procedures to maximize department effectiveness
  • Purchased new products and oversaw inventory stocking and availability
  • Sourced vendors, built relationships and negotiated prices.
04/1998 to 03/2011
Purchasing Manager Bangor Savings Bank City, STATE,
  • Worked 40 Hours/Week
  • Implemented policies/processes such as JIT to reduce cost and eliminate waste
  • Project Manager: Records Department Digitization, r: Statement Rendering and Form Management Outsourcing
  • Wrote standard operating procedures for department
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors
  • Identified and outsourced non-core competencies such as forms management saving more than$50K per year
  • Implemented policies to reduce cost and eliminate waste
  • Adjusted procedures to maximize department effectiveness
Education
Expected in 05/1997 to to
Master of Science: Business Administration
Husson University - Bangor, ME
GPA:
Expected in 05/1986 to to
Bachelor of Arts: Political Science
University of Maine - Orono, ME
GPA:
Expected in 05/1986 to to
Associate of Science: Electrical Engineering Technology
University of Maine - Orono, ME
GPA:

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Resume Overview

School Attended

  • Husson University
  • University of Maine
  • University of Maine

Job Titles Held:

  • Director of Administrative Services
  • Manager, Administrative Services
  • Purchasing Supervisor/Senior Buyer
  • Purchasing Manager

Degrees

  • Master of Science
  • Bachelor of Arts
  • Associate of Science

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