Experienced Office Management and administration professional with over 25 years of proven experience in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.
- Business Administration
- Conflict resolution and strategic workflow planning
- Microsoft Office, Quickbooks and E2 Shop-tech ERP software
- Payroll Management
- Policy and procedure modification
- HR processes including personnel recruitment, benefits and compensation management
- Procurement expertise
- Vendor sourcing and stock management
- AP and AR management
Morgantown, WV, 09/2005 - Current
- Managed AP/AR, collections and reporting functions for contract manufacturing company generating over $6 million annually.
- Purchasing management of raw materials, tooling, finished goods, outside processing and general supplies.
- Sourced vendors, built relationships and negotiated contracts and pricing.
- Performed banking, business administration and financial tasks.
- Completed bi-weekly payroll for 40 employees.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Directed and controlled 401K, medical, and dental benefit packages.
- Streamlined HR efficiencies and maintained optimal staffing levels by initiating recruitment and interview processes to identify qualified candidates.
- Addressed employee claims and conflicts with appropriate urgency, following all corporate procedures and consultation with legal team.
Bakersfield, CA, 02/1997 - 09/2005
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed payroll operations for team of 35 employees with utilizing ADP Payroll.
- Managed all purchases and documentation of finished goods, packaging, materials and chemicals.
- Sourced vendors, built relationships and negotiated prices.
- Performed banking, business administration and financial tasks.
- Hired, developed and trained staff.
- Managed logistics of events planning, event booking and event promotions for trade shows.
- Coordinated special projects and managed schedules for company executives throughout international divisions.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Strong organizational skills with proven ability to mult-task and interact with multiple customers over the course of each day.
- Consistent interaction with multiple customers in a productive and professional manner which enhanced customer relations.
- Drove implementation of [Type] and [Type] software to automate office operations.
excellent troubleshooting and problem solving skills with the ability to offer multiple solutions to technical and operational problems and challenges.
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School Attended
- Inver Hills Community College
Job Titles Held:
- Director of Administrative Services
- Business Office Manager
Degrees
- Associate of Arts
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