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Focused and adaptable Hospital Quality Director with strong background in all aspects of healthcare quality assurance. Vast experience in coordinating with all levels of hospital staff and administration. Effective and creative problem-solver with ability to work under considerable pressure.
- Superior healthcare quality management experience
- Excellent knowledge of quality assessment and strong case management
- Outstanding knowledge of third-payer party criteria and utilization review
- Exceptional knowledge of OSHA Medicare and state guidelines
- Profound understanding of statistical methodologies and regulatory agencies
- Strong leadership and motivational skills
- High interpersonal and communication skills
- Recommended improvements from identified variations in sub-standard performance and evidence-based medical practice.
- Fostered teamwork and designed quality activities to elevate the organization.
- Developed and implemented medical staff activities to improve performance.
- Created and provided committees with quality activity and outcome reports.
- Ensured compliance with all accrediting and regulatory agencies through monitoring of quality improvement programs.
- Facilitated collaboration to ensure quality improvement disease prevention and health promotion.
- Represented Quality Program in public venues.
- Provided annual updates of quality assurance policies.
- Managed assigned work groups and advisory committees.
- Supported a work environment that promoted learning fostered teamwork and recognized the customer.
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