LiveCareer-Resume

director resume example with 14+ years of experience

Jessica Claire
  • , San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Relationship builder & Effective Communicator across diverse consumer cultures and lifestyles
  • Collaborator within the organization as well as partners, vendors and agencies
  • Proficient knowledge of Workday and Microsoft Office and G suite
  • Familiarity with HTMS and CSS platforms
  • Expert in writing/reviewing legal documents
  • Well versed with procuring brand merchandise and experiences
  • Expert training staff on new procedures as well as coaching and mentoring
  • Professional SumJessica
  • Business and relationship driven account leader with more than 10 years of helping reputable businesses in various industries such as, pharmaceutical, entertainment, technology, travel, retail, non-profit, beauty, and packaged goods reach business goals. Developed and maintained client relations to ensure client satisfaction and continued business. Liaised between reputable clients and account teams to create and execute marketing campaigns for fortune 500 companies to create awareness, engagement, brand loyalty, and in-store, and online traffic using tactics such as sweepstakes and contests via social platforms, website and live events. Experience negotiating terms with partners and vendors. Supported account and consulting teams create product/services marketing campaigns, to build brands and execute digital and non-digital promotions and marketing events. Impeccable communications skills, with attention to detail and deadlines. Enjoy working in a highly diverse and fast-paced environment, as both an independent contributor and a team collaborator. Determined and experienced in client rapport, budget control and employee mentoring and coaching.
  • Streamline, Policies
  • Ad, Profit
  • Attention to detail, Promotion
  • Balance, Quality
  • Budgets, Radio
  • Budget, Rapport
  • Business strategy, Recruiting
  • Coaching, Retail
  • Communications skills, Sales
  • Consulting, Selling
  • Contracts, Strategic
  • CSS, TV
  • Clients, Troubleshoot
  • Client, Website
  • Client relations
  • CVS
  • Direct mail
  • Fast
  • Hiring
  • UX
  • Information Technology
  • Leadership
  • Legal
  • Marketing
  • Mentoring
  • Microsoft Office
  • Negotiating
  • Communicator
  • Network
  • Organizational
  • Personnel
Work History
Director, 09/2021 to Current
Kansas City, KS,
  • Support marketing teams, creating, deploying and optimizing marketing campaigns
  • Create innovative strategies to drive customer engagement using prize promotions
  • Advise and educated the account/sales teams, and partners on laws and regulations revolving around prize promotions and other regulations that may affect an existing client or a promotion
  • Lesioned between digital and marketing teams to create digital campaigns
Director, 06/2018 to 04/2020
Capstone LogisticsKenosha, WI,
  • Built and managed relationships with clients such as Youth Inc., American Cancer Society, Laureus, CVS, Disney, Warner Brothers, Citibank, Reebok, Kohls, Famous Footwear, and Avon
  • Lesioned between client, account and digital teams to create and execute digital campaigns, mobile apps, and development of landing pages, UX/UI review for short term promotions with specific CTA
  • Managed account teams and proactively analyzed activity on multiple projects throughout every phase to streamline communication and ensure the team is meeting client goals and timelines while in compliance with applicable policies, client contract and budget
  • Generated and developed new vendor relationships and leads, using my existing professional network and attending numerous events to acquire new opportunities
  • Conceptualized and executed marketing campaigns for clients to create brand awareness, engagement and customer loyalty programs using prize promotions, surveys and event marketing via digital (including social media), and live platforms
  • Collaborated with creative, digital, legal and account teams to create and execute live, digital, online and off-line promotions
  • Leveraged my client relationships to create partnership opportunities between independent businesses with similar target audience and goals whereby the products and/or services complimented each other
  • Boosted team member productivity by instituting motivational approaches.
Director, 12/2016 to 06/2018
Capstone LogisticsKnoxville, TN,
  • Collaborated with strategic, creative, and account teams to create digital and live promotions for clients such as WebMD, 23andMe, Disney, Refinery29, Toyota, and Kohls
  • Worked independently and as a team to troubleshoot and resolve day-to-day issues to keep promotions moving smoothly and providing clients with weekly reports
  • Delegated assignments to account team members based on plans, project needs and knowledge of individual team members
  • Organized contests to excite potential consumers and build interest in new product/service offerings, increase physical and online store traffic, build brand awareness, customer loyalty programs, survey completion, increase event registration, incentivize donations for non-profit organizations via various channels such as social media, TV/Radio, print ad and direct mail
  • Advised and educated the account/sales teams, and partners on laws and regulations revolving around prize promotions and other regulations that may affect an existing client or a promotion
  • Worked with the teams to ensure the balance between running successful promotions while meeting applicable restrictions, policies and budgets
Senior Director Manager & Business Development, 01/2012 to 12/2016
Capstone LogisticsCity, STATE,
  • Develop long-term client relations with companies such as Nordstrom, Big Lots, Thirty-one Gifts, Mattel, Nickelodeon, Big Heart Pets, Got Milk?, Time Inc., Citigroup, , WebMD, and Iron Mountain
  • Use prize promotions, sampling, coupons and rebates via various channels to help create brand awareness, increase web traffic, fan base on social channels and mobile community
  • Identify new sales opportunities within existing accounts by up-selling & cross-selling
  • Directed department of six marketing managers and performed yearly evaluations
  • Incorporated changes into marketing messages to drive customer engagement and maximize profits
  • Orchestrated, executed and monitored performance of campaigns to boost brand awareness and profitability
  • Initiated monthly sessions with sales team leaders to brainstorm new ideas and promotional strategies.
Senior Group Operations Manager, 01/2006 to 01/2012
Ventura Associates International LLCCity, STATE,
  • Delivered business strategy and developed procedures to improve operational quality and team efficiency
  • Served instrumental role in organizational transformation and implementation
  • Established positive and effective communication among team members and leadership, reducing miscommunications and missed deadlines
  • Assisted recruiting, hiring and training of personnel
  • Eased team transitions and new employee orientation through effective training and development
  • Trained and guided team members to maintain high productivity and performance metrics
  • Supported leadership by serving as key advocate for various personnel issues
  • Negotiated price and service with clients and vendors to decrease expenses and increase profit
  • Built loyal account base and long-term business relationships with clients
  • Prepared, filed and retrieved sales-related documents such as contracts
  • Merc.
Education
Information Technology Certification-Digital Marketing: , Expected in 07/22
New Jersey Institute of Technology - ,
GPA:
Higher Education: , Expected in
- ,
GPA:
Bachelor of Science: Communications, Business & Liberal Arts, Expected in
Queens College of The City University of New York - , NY
GPA:
Honor’s Program
Bachelor of Science: Psychology, Expected in
Queens College of The City University of New York - , NY
GPA:
Work History
Director, 09/2021 to Current
Brooklyn, NY
  • Support marketing teams, creating, deploying and optimizing marketing campaigns
  • Create innovative strategies to drive customer engagement using prize promotions
  • Advise and educated the account/sales teams, and partners on laws and regulations revolving around prize promotions and other regulations that may affect an existing client or a promotion
  • Lesioned between digital and marketing teams to create digital campaigns
Director, 06/2018 to 04/2020
CSM Sports & EntertainmentNew York, NY
  • Built and managed relationships with clients such as Youth Inc., American Cancer Society, Laureus, CVS, Disney, Warner Brothers, Citibank, Reebok, Kohls, Famous Footwear, and Avon
  • Lesioned between client, account and digital teams to create and execute digital campaigns, mobile apps, and development of landing pages, UX/UI review for short term promotions with specific CTA
  • Managed account teams and proactively analyzed activity on multiple projects throughout every phase to streamline communication and ensure the team is meeting client goals and timelines while in compliance with applicable policies, client contract and budget
  • Generated and developed new vendor relationships and leads, using my existing professional network and attending numerous events to acquire new opportunities
  • Conceptualized and executed marketing campaigns for clients to create brand awareness, engagement and customer loyalty programs using prize promotions, surveys and event marketing via digital (including social media), and live platforms
  • Collaborated with creative, digital, legal and account teams to create and execute live, digital, online and off-line promotions
  • Leveraged my client relationships to create partnership opportunities between independent businesses with similar target audience and goals whereby the products and/or services complimented each other
  • Boosted team member productivity by instituting motivational approaches.
Director, 12/2016 to 06/2018
Leaddog Marketing Group, IncNew York, NY
  • Collaborated with strategic, creative, and account teams to create digital and live promotions for clients such as WebMD, 23andMe, Disney, Refinery29, Toyota, and Kohls
  • Worked independently and as a team to troubleshoot and resolve day-to-day issues to keep promotions moving smoothly and providing clients with weekly reports
  • Delegated assignments to account team members based on plans, project needs and knowledge of individual team members
  • Organized contests to excite potential consumers and build interest in new product/service offerings, increase physical and online store traffic, build brand awareness, customer loyalty programs, survey completion, increase event registration, incentivize donations for non-profit organizations via various channels such as social media, TV/Radio, print ad and direct mail
  • Advised and educated the account/sales teams, and partners on laws and regulations revolving around prize promotions and other regulations that may affect an existing client or a promotion
  • Worked with the teams to ensure the balance between running successful promotions while meeting applicable restrictions, policies and budgets
Senior Director Manager & Business Development, 01/2012 to 12/2016
Ventura Associates International LLCNew York, NY
  • Develop long-term client relations with companies such as Nordstrom, Big Lots, Thirty-one Gifts, Mattel, Nickelodeon, Big Heart Pets, Got Milk?, Time Inc., Citigroup, , WebMD, and Iron Mountain
  • Use prize promotions, sampling, coupons and rebates via various channels to help create brand awareness, increase web traffic, fan base on social channels and mobile community
  • Identify new sales opportunities within existing accounts by up-selling & cross-selling
  • Directed department of six marketing managers and performed yearly evaluations
  • Incorporated changes into marketing messages to drive customer engagement and maximize profits
  • Orchestrated, executed and monitored performance of campaigns to boost brand awareness and profitability
  • Initiated monthly sessions with sales team leaders to brainstorm new ideas and promotional strategies.
Senior Group Operations Manager, 01/2006 to 01/2012
Ventura Associates InternationalNew York, NY
  • Delivered business strategy and developed procedures to improve operational quality and team efficiency
  • Served instrumental role in organizational transformation and implementation
  • Established positive and effective communication among team members and leadership, reducing miscommunications and missed deadlines
  • Assisted recruiting, hiring and training of personnel
  • Eased team transitions and new employee orientation through effective training and development
  • Trained and guided team members to maintain high productivity and performance metrics
  • Supported leadership by serving as key advocate for various personnel issues
  • Negotiated price and service with clients and vendors to decrease expenses and increase profit
  • Built loyal account base and long-term business relationships with clients
  • Prepared, filed and retrieved sales-related documents such as contracts
  • Merc.
Skills
  • Streamline, ad, attention to detail, balance, budgets, budget, business strategy, coaching, communications skills, consulting, contracts, CSS, clients, client, client relations, CVS, direct mail, fast, hiring, UX, Information Technology, leadership, legal, Marketing, mentoring, Microsoft Office, negotiating, Communicator, network, organizational, personnel, policies, profit, promotion, quality, Radio, rapport, recruiting, retail, sales, selling, strategic, TV, troubleshoot, website
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    Resume Overview

    School Attended

    • New Jersey Institute of Technology
    • Queens College of The City University of New York
    • Queens College of The City University of New York

    Job Titles Held:

    • Director
    • Director
    • Director
    • Senior Director Manager & Business Development
    • Senior Group Operations Manager

    Degrees

    • Information Technology Certification-Digital Marketing
    • Higher Education
    • Bachelor of Science
    • Bachelor of Science

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