Director resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Highly motivated professional with over 20 years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with clients while effectively managing the business. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals.

  • Issues resolution
  • Business management
  • Customer service
  • Organization
  • Invoice generation
  • Business operations
  • Financial administration
09/2005 to Current Director Cbiz, Inc. | Naperville, IL,
  • Provided organizational leadership and established business vision in order to achieve goals.
  • Created and implemented marketing and advertising strategies to support and promote strategic growth.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Reconciled daily transactions and reports and prepared bank deposits.
  • Organized and maintained financial records for various companies.
  • Investigated and resolved discrepancies in monthly bank accounts.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Tracked income and expenses for business using Quickbooks.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Coordinated timely payments to vendors and consultants.
03/1998 to Current President Kaiser Transport | CA, State,
  • Hired, trained and mentored staff members to maximize productivity.
  • Implemented strategic offerings to enhance company's products and services.
  • Administered day-to-day operations, including accounting and budget management, business development, performance metrics and customer service.
  • Developed and executed individual training plans for clients and dogs using positive training methods.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Conducted training classes and assisted with animal behavior help requests and enrichment programs.
  • Discussed effective canine socialization methods with pet owners and explained proper use of commands, including sit, stay and down.
  • Utilized positive training methodologies, including food and toy rewards, marker training, humane training tools and verbal and leash corrections.
  • Managed business books, balanced bank accounts, prepared monthly reconciliation reports and prepared yearly reports for taxes.
10/1977 to 03/1995 Assistant Manager Smart Pawn & Jewelry | Charlotte, NC,
  • Evaluated employee performance and cultivated improvement initiatives.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Collaborated to develop strategies for achieving sales and profit goals.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards.
  • Implemented training processes for newly hired employees.
  • Supported sales management initiatives to optimize business development.
Education and Training
Expected in High School Diploma | Miami Dade College, Miami, FL GPA:

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Resume Overview

School Attended

  • Miami Dade College

Job Titles Held:

  • Director
  • President
  • Assistant Manager


  • High School Diploma

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