LiveCareer-Resume

director resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am requesting that I be considered for the open position of Clerk @ Voter Registration. Over the years, I have become very meticulous, attentive, dependable employee with excellent verbal and written communication skills. Ability to clearly and accurately document confidential sensitive information. Providing customer service skills with a positive attitude and respectfully to make a difference. Handling multiple projects and effectively meeting daily deadlines. Prioritizes and organizes task in order to be completed. Handling distractions well but with great focus and attention to the small details. Adapting to new responsibilities by multitask, being motivated, and eager to apply my time management, and systematic skills. Providing timely completed projects.

Skills

Customer oriented and highly motivated who would provide a high level of administration support to enable the smooth running of applications and confidential records.

Proficient in customer service for 15+ years with strong written and verbal communication skills.

Certified in customer service through since 2004.

Maintained a supervisor position working with the public for years. Completed Voter Registration Certificate as of May 7th, 2021 via Dept Of Aging. Experience in providing assistance with voter registration applications since March 2021.

Knowledge of computer different software.

Highly skilled in the use of various types of office equipment.

Ability to enter data using different databases accurately and quickly.

Proficient in record keeping and documentation.

Ability to work individually, independently, but also part of a team.

Experience
Director , 03/2021 to Current
Mayer Hoffman Mccann P.C.Lawrence, NJ,
  • Kept Liverpool Senior facility clean, safe and well-organized to maximize productivity and provide professional impression to all patrons.
  • Monitored operations to verify quality, delivery schedule for center's food, ordering supplies, and conformance to contract specifications.
  • Monitored and optimized daily programs and speakers to enhance senior's knowledge.
  • Scheduled, developed and incorporated community / senior based programs to meet various needs and monitored each program's effectiveness.
  • Produced and updated organizational records, weekly, and monthly reports for Dept. Of Aging, including handling of sensitive confidential documentation.
  • Assessed, optimized and elevated operations to target current and expected demands of current contract.
  • Implemented strategic goals to maintain consistency with guidelines
  • Highly motivated senior's to work together to achieve long term facility goals.
  • All inbound / outbound calls were handled with professional and confidence.
  • Received and logged all monies inside center.
Owner/Operator, 03/2004 to 06/2017
Lineage LogisticsHillsborough, CA,
  • Set online pricing structures according to market analytics and emerging trends.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Promoted store offerings through newspaper advertisements, and brochures to attract new customers.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Developed business plans and prepared monthly financial reports for CPA.
Supervisor, 01/2010 to 03/2014
KerryRiver Grove, IL,
  • Resolved customer complaints and re-adjusted policies to meet changing needs.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Land Development to use as reference guide.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving consumer complaints.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Identified township issues, creating customized solutions for individual problems.
  • Worked directly with State agencies: DEP, PSATS, Sewer Enforcement Guidelines, and Township Planning Commission.
Dispatcher / Technical Clerk Cable, 09/2001 to 12/2008
ComcastCity, STATE,
  • Maintained filing systems for electronic and hard copy documents for organized recordkeeping.
  • Updated spreadsheets and other document filing systems.
  • Researched and compiled information correcting Non-Respond Boxes data reports.
  • Transcribed verbal information into written documents with accuracy.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Hired as a Dispatcher, I resolved on my own many problems with the non-responding boxes therefore, the Site Manager created a Technical Clerk position transferring me to that new position.
Education and Training
High School Diploma: , Expected in 05/1983
Walhert High School - Iowa,
GPA:
Certificate: Computer RPG/ AS400, Expected in 05/1997
Computer Learning - Camp Hill PA,
GPA:
Certificate: Customer Service Skills/ Technical Troubleshooting, Expected in 09/2004
NCTI - Littleton, CO,
GPA:

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Resume Overview

School Attended

  • Walhert High School
  • Computer Learning
  • NCTI

Job Titles Held:

  • Director
  • Owner/Operator
  • Supervisor
  • Dispatcher / Technical Clerk Cable

Degrees

  • High School Diploma
  • Certificate
  • Certificate

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