LiveCareer-Resume

director application development resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Business savvy technologist with more than 17 years of leadership experience in information technology, leading small, medium and large teams, is currently seeking opportunity to join an innovative management team who desires to be "Out in Front" of the competition. Specialties include development and execution of strategic plans, performance improvement with ability to build strong relationships across teams, vendors and co-workers to enable continuous process improvement practices of value-added technology solutions and services and to invigorate Business Capabilities through Global Applications of Technology Integrations as a Versatile Engineering Executive with Development, Architecture, Project Management and Security and Infrastructure background.
Skills
  • Leadership
  • Strategic Planning
  • Process Improvement
  • Project Management
  • Business Continuity
  • Sales Support
  • E-Commerce
  • Compliance
  • Quality Assurance
  • Operations Management
  • Identity Management
  • PCI
  • Budget Administration & P/L
  • Application Development
  • Web Content Management
  • Security
  • CRM
  • Mobile Technology
Education
University of Texas Arlington, TX Expected in 1980 Bachelor of Science : Mathematics - GPA : Note:  50% the major was devoted to Computer Science courses.
Certifications
ITIL Foundation v3 Certification – June 6, 2013
Work History
Adp - DIRECTOR APPLICATION DEVELOPMENT
Rockville, MD, 08/2008 - Current
Responsible for a team of project managers and application developers that implemented new products to supported Sales and Marketing, Product Communications, Policies and Procedures, Origination, Servicing and Federal Flood lines of business by providing secure IT infrastructure for web content management, SOA, PCI and external interfaces to vendors for the support of online mortgage and bank presence.  Led the efforts to provide vendor management, contract negotiations and worked with the lines of business and vendors to establish our SaaS presence.  Responsible for managing IT project budgets, performance reviews, hiring, staffing, including on and offshore.
  • Obtained ITIL Version 3 Foundation Certificate. 
  • MetLife Bank leader of SharePoint 2010 and member of MetLife Architectural Committee.
  • Lead development and support activities for 85+ serving applications/services. 
  • Oversaw strategic Executive initiative for unstructured data management.
  • Closed Shared Services and Forward Mortgage Division of MetLife Bank.
  • Led the strategic Executive Single Sign on Project for the shared service and SOA platform.
  • Headed Customer Service Web Portal/LPS Interface Project to obtain a 20% cost saving.
  • Negotiated technical interfaces for Sales to have SaaS presence for online applications.
  • Supervised Data Center Project for Shared Services Division applications.
  • Led penetration test remediation and PCI for all MetLife Bank application teams.
  • Led the strategic implementation of the JBoss Enterprise Service Bus for our SOA presence.
  • Opened Shared Services Division for MetLife Bank.
Northern Technologies, Inc. - VICE PRESIDENT
Black Hawk, SD, 03/2000 - 07/2008
Leader of a team of project managers and application developers that implemented new products to supported Sales and Marketing, Product Communications, Policies and Procedures, Origination, Servicing and Federal Flood lines of business by providing secure IT infrastructure for web content management, SOA, penetration testing, and external interfaces to vendors for the support of online mortgage and bank presence.  Led all vendor management efforts, contract negotiations and worked with the lines of business and vendors to establish our SaaS presence for my department.  Responsible for managing IT budgets, performance reviews, hiring, staffing, including on and offshore.
  • Top Performer Presidents Club for Operational Excellence corporate initiative.
  • Selected on corporate video for Operational Excellence streamline of on boarding process.
  • Led strategic initiative for Senior Management for a 10% increase in online sales.
  • Negotiated vendor contracts for a cost reduction of $0.75M per year for web hosting fees.
  • Approved vendor data center for SAS 70 Type II and security compliance.
  • Reviewed and approved SaaS vendors for our web and eCommerce initiatives.
  • Supervised secure implementations to vendors for importing customer data to back office.
  • Guided remediation of penetration test findings for shared services applications.
  • Directed disaster recovery and Sarbanes Oxley for forward Mortgage Division.
  • Implemented business continuity plans for the Mortgage Origination Department.
  • Leader of the Architecture Committee for Irving/Dallas location.
  • Led SOA initiative using WebSphere Enterprise Service Bus and Web Service Registry.
  • Headed implementation of user provisioning/De-provisioning system using Active Directory.
Ensco - DIRECTOR
Washington, DC, 05/1996 - 02/2000
Leader of developers, database administrators, client services and contractors, responsible for enhancing existing software products and creating new products for the mortgage and insurance business.  Responsible for ISO9001 implementation and all of the audits validating that processes were being followed.  Provided support for companies using our products providing special releases based on time and material or fixed price bids, but maintaining release management for the entire product family.  Responsible for managing IT budgets, performance reviews and all staffing.
  • Leader of all development, R&D, and budget, plus budget for Quality Assurance.
  • Achieved President’s Award for ISO9001 registration.
  • Implemented ISO9001 standards for Development, Quality and Release Control.
  • Qualified the core decision product at Microsoft's campus in Redmond, Washington.
  • Implemented workflow for customer acceptance (developer was unavailable).
  • Oversaw Client/Services for customer installations, providing innovative solutions.
  • Installed core systems, including Oracle databases and applications at customer sites.
  • Traveled to customer sites to head up new initiatives and introduce new products.
  • Led efforts to establish HP LoadRunner for performance testing of our products.
Danaher - SENIOR SOFTWARE MANAGER
Durham, NC, 07/1989 - 05/1996
Technical Enterprise leader for electrical test and measurement software and hardware for the US and International markets.  Travel internationally to support sales in Japan, England and areas in the US.  Successfully performed due diligence as requested by the CEO to purchase a company in London to support appliance testing.  Responsible for managing IT budgets, performance reviews, hiring, and staffing.
  • President’s Award of Excellence for process improvements and ISO9000 implementation.
  • Advised the purchase of a software company in England at the request of the CEO.
  • Headed development team for the protective relay test and watt hour meter test systems.
  • Spearheaded embedded system and Windows development of new electrical test hardware.
  • Headed the team that selected the enclosure for the electrical test hardware.
  • Instituted architectural standards and customer training for company products in Japan.
  • Oversaw software development standards for the enterprise.
  • Assessed by a Nuclear Regulatory Commission representative and passed the audit.
Accomplishments
  • Increased allowance for Credit Card transactions to 1,000,000 for PCI
  • Reduced complexity for Brokers by the introduction of CA SiteMinder and Single Sign-on
  • Reduced costs and content duration by 10% with Web Content Management introduction
  • Increased sales leads by 20% by implementing Salesforce.com for Reverse Mortgage Team
  • Increased sales contact management by 50% for Mortgage Sales staff with CRM
Affiliations
  • Board Member of Non-profit Organization for 10+ years
  • IBM/FileNet User Group, President of North Texas/Oklahoma/Kansas/Missouri, 2006 – 2008
  • Vice President Public Relations (2007), Membership (2008) of First Horizon Toastmasters
Additional Information
Additional Training:
  • WatchFire Vulnerability Achievement - Ethical Hacking training
  • Creating Your Own Leadership Development Plan
  • Leadership Development for Tech Professionals
  • Managing an Associate’s Performance
  • Financial Planning Workshop
  • Financial Acumen training
  • Business Continuity and Disaster Recovery
Technology Skills:
  • Development: Java, Java EE, NET, C#, C++, PHP, JPA, Hibernate, Spring, Seam, UML, OOP, SOA, SaaS, ASP, ASP.NET, XML, XSL, XSLT, HTML, DHTML, CSS, AJAX, SAML, JavaScript, VBScript, SourceSafe, SVN
  • Database: Oracle, SQL Server, Sybase, MySQL
  • OS/App/Other: Microsoft, Linux, UNIX, MAC, JBoss, IBM WebSphere, WebLogic, IIS, Apache, Tomcat
  • Internet:  Salesforce.com, Cloud (VCE) Technology, Web Content Management, Citrix
  • Risk/Identity & Access: PCI, Pen Test Remediation, Active Directory, OpenLDAP, SiteMinder, SAS 70, SOX
  • Tools: Microsoft (Project, SharePoint, Visio, PowerPoint, Word, Excel, Access, Visual Studio), Eclipse, HP Quality Center, Web Site Manager (CMS), ACT! (CRM), IBM/FileNet P8 System, OCR
  • Email: Outlook/Exchange, Lotus Notes/Domino

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Resume Overview

School Attended

  • University of Texas

Job Titles Held:

  • DIRECTOR APPLICATION DEVELOPMENT
  • VICE PRESIDENT
  • DIRECTOR
  • SENIOR SOFTWARE MANAGER

Degrees

  • Bachelor of Science

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