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Director Resume Example

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DIRECTOR
Summary

A practical, methodical Director with expertise in fast-paced logistics coordination and improving operational effectiveness. A strong team player with proven skills in budgeting, problem solving and communications with the ability to motivate and relate well with individuals from all organizational levels. Committed to providing quality service while achieving excellent customer service satisfaction levels.

Goal / Objective: To obtain a position where I can use the skills learned to advance an organization and assist to shape its culture and future while keeping it financially sound. Also, assisting its staff in achieving their dream positions and education as I pursue the same. Note: Attend various training and educational offerings by Employer and Client (also as an requirement)

Skills
  • Zengler - Miller, Supervisor Skills
  • Zengler – Miller, Time Management Skills
  • Disney University, Customer Service Training
  • Team Meridian University
  • How to Hire, How to Interview
  • Performance Management
  • Stress Management
  • Cultural Diversity
  • Coaching For Performance
  • How to Prepare Financials
  • Problematic Issues and Decision Making
  • Code of Conduct
  • Microsoft Word, Excel, PowerPoint, Access, Fastrack, Design
  • Budget, Scheduling
  • Business Administration, Stress Management
  • Coaching, Supervisor
  • Conferences, Time Management
  • Contracts, Training programs
  • Customer service, Transportation
  • Customer Service Training, Written
  • Decision Making
  • Delivery
  • Financials
  • Finance
  • Hiring
  • HR
  • Inventory
  • Director
  • Materials management
  • Meetings
  • Meridian
  • Access
  • Excel
  • PowerPoint
  • Microsoft Word
  • Nursing
  • Payroll
  • Performance Management
  • Policies
  • Process Improvement
Experience
Director|Company Name - City, State|04/2018 - 08/2020
  • Directed Staff (75 Employees).
  • Reports.
  • Payroll.
  • Direct contact with Nursing, Patients, etc.
  • Attend meetings and various training programs offered.
  • Process Improvement team inner and outer departmental.
  • Budget / Finance Responsibilities.
  • Scheduling of staff.
  • Write and co- written policies and procedures.
  • Transport patients and visitors to test sites, morgue, or wherever they needed to go within the hospital or on its property.
  • Handled customer service issues and concerns.
  • Handled materials management functions.
  • Assist other departments when needed.
  • HR functions: interviewing, hiring and disciplinary action of staff.
  • Inventory (ordering and cycle counts of equipment).
  • Also, ordered equipment for other departments.).
  • Maintain equipment.
  • Training of old and new staff.
  • Maintain staff records.
  • Negotiated maintenance, equipment contracts and purchases.
  • Responsible for overseeing the daily operations of the department.
  • Prepared staff for regular inspections by JCAHO, internal and external inspections, etc.
  • Responsible for department and staff performance issues and concerns, etc.
  • Dispatched when needed Managed internal courier service for delivery of Pharmacy meds, blood and urine.
Transport Manager|Company Name - City, State|01/2017 - 03/2020
  • Directed Staff (32 Employees).
  • Duties are the similar as the Director, Patient Transportation duties listed above.
  • (Managed the daily functions / operations of the Department).
  • Ashwood University: Bachelor of Business Administration (Management).
EVS Manager|Company Name - City, State|06/2017 - 01/2018
  • Environmental Services.
  • Daily interactions and rounding with Nursing Supervisor, Nurse Managers Nursing Staff.
  • Daily interactions and rounding with Ancillary Management and Staff.
  • Managed the Daily Operations and EVS Staff on 2nd Shift (80 Employees).
  • Scheduled Staff for daily assignments.
  • Administered to Staff, the following as needed; Coaching for Performance, Disciplinary Action, and Staff Recognition & Improvement.
  • Requests for Days Off, etc.
  • EVS Projects, including floor care.
  • Managed Outside EVS Company assisting with projects within hospital.
  • Assist with writing and updating of EVS Policies and Procedures.
  • This included Protocol.
  • Managed the Dispatchers to ensure all assignments were dispatched and completed in the allotted time.
  • Completed reports as assigned.
  • Attended meetings, conferences and training as required.
  • Assist with training of Staff.
  • Ensured EVS goals, targets and metrics were met as required.
  • Assist other departments when needed.
  • HR functions: interviewing, hiring and disciplinary action of staff.
  • Inventory (ordering and cycle counts of equipment).
  • Also, ordered equipment for other departments.).
  • Maintain equipment.
  • Training of old and new staff.
  • Maintain staff records.
  • Negotiated maintenance, equipment contracts and purchases.
  • Responsible for overseeing the daily operations of the department.
  • Prepared staff for regular inspections by JCAHO, internal and external inspections, etc.
  • Responsible for department and staff performance issues and concerns, etc.
  • Dispatched when needed.
  • Managed internal courier service for delivery of Pharmacy meds, blood and urine.
Education and Training
Ashwood University ||City|01/2004Bachelor of Arts: Health Administration
  • Completed professional development in

Disney University, Customer Service Training

  • Completed professional development in

Team Meridian University

- How to Hire, How to Interview

- Performance Management

- Stress Management

- Cultural Diversity

- Coaching For Performance

- How to Prepare Financials

- Problematic Issues and Decision Making

- Code of Conduct

Note: Attend various training and educational offerings by Employer and Client (also as an requirement)

Activities and Honors
Patient Transportation Association
Interests
VOLUNTEER ORGANIZATIONS , Currently serve in a leadership role in a non-for-profit organization.
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Resume Overview

School Attended

  • Ashwood University

Job Titles Held:

  • Director
  • Transport Manager
  • EVS Manager

Degrees

  • Bachelor of Arts : Health Administration

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