Director of an early childhood care facility with 4+ years of proven management, administrative, team building, and customer service experience, continually known for diligence and results with documented record of superior performance. Balances daily staffing and attendance against regulatory requirements; oversees all business, logistics and facilities functions; addresses parent and customer issues to maintain positive customer experience.
01/2017 to Current
DirectorMontessori School of Downtown － Houston, TX
Orchestrates the daily operations of two childcare campuses with over 250 students and 32 staff members; schedules staff to meet approved teacher to child ratios; ensures both campuses are adhering to all state licensing standards to provide an educational, nurturing, and safe environment for students, staff, and parents.
Partners with Executive Director to recruit, select, and onboard new staff.
Trains, develops, and evaluates all new staff members conducting annual performance evaluations and regular 1-on-1 meetings to ensure alignment of growth and goals with school needs.
Approves payroll hours, tracks vendor invoices, and submits utility bills; responsible for accounts receivable, billing, and collecting monies for events and activities.
Responsible for all maintenance of the facilities, consistently exceeding Health Department standards during inspections.
01/2016 to 01/2017
Assistant DirectorMontessori School of Downtown － Houston, TX
Distribute monthly curriculum; maintain inventory levels; entered curriculum into Tadpoles computer system; built customer relationships during drop off and dismissal timeframes; scheduled staff lunches to ensure teacher to student ratios were maintained.
Maintains personnel records and student enrollment information.
01/2013 to 01/2016
Assistant DirectorRichmond Hill Montessori Preschool － Richmond Hill, GA
Billed families weekly for tuition; conducted tours for prospective enrollments; maintained accuracy of staff and student files to meet licensing requirements; ordered all food requirements with a monthly budget of $2,500;.
Developed and implemented public relations strategy and marketing to ensure growth and success of preschool.
Manage year-round admission process including student recruitment, orientation and registration procedures.
01/2012 to 01/2013
Office ManagerRichmond Hill Montessori Preschool － Richmond Hill, GA
Communicate with parents by explaining school's policies and admission procedures along with any issues relevant to individual child.
Independently plan annual school calendar.
Continually educating the staff and parents on current events, pertaining to preschool aged children.
Education and Training
B.S: ManagementTroy University － Troy, AlabamaManagement
A.SSoutheastern Technical College － Swainsboro, Georgia