Experienced Director of Merchandising Operations with over 15 years in the luxury goods industry. Strong analytical abilities, inventory control experience, and a strong drive to decrease costs and increase profits while maximizing value for customers. I worked closely with Marketing, Production Control and Finance on cross-functional teams to ensure successful semi-annual product launches.
Microsoft Office, AS400 and Navision ("NAV" -Enterprise Resource Planning)
Frederick Goldman Inc Frederick Goldman, Incorporated FNew York, NYDirector
Performed extensive sales trend analysis to determine cost and price points for all new product launches.
Worked cross-functionally with product development and production control teams to introduce hundreds of new products to the market year over year, maximizing gross profit levels for each product category and brand.
Unit sales volume increased approximately 9% in 2 years.
Directed the sample distribution and internal imaging departments (consisting of four direct reports) to consolidate numerous imaging and sampling processes, resulting in reduced inventory costs and improved sample processing, reducing the need for outsourcing and dramatically increasing department efficiencies overall.
Slashed Inventory costs from about $1.5 million to about $200,000.
Designed exit strategies for excess product, increasing inventory churn and generating more income on slow moving product.
Played key role in collaboration with marketing to launch new B2B and B2C websites, apps, and brochures by ensuring user experience and content, including price lists and product descriptions, was tailored to each customer segment Appointed merchandising team leader in Microsoft Dynamics NAV system implementation, training 10 employees to use NAV, with the goal of increasing efficiencies throughout merchandising and product development, ultimately delivering product to market faster.
Essential member of the inventory cost management and customer service committees, two of the most critical drivers of business success.
Manager, Business-Merchandising Analyst
Evaluated various business processes to create programs that improved sample production, distribution and customer satisfaction.
For example, introduced process for product imaging to create alternate color images of rings that were traditionally sampled and imaged in white only, and designed new tags with multiple MSRP's for various metal choices.
Assisted in new product introduction by identifying product trends.
An example was identifying an up-trend in rose colored products, which now account for about 15% of our product introductions.
Supported our independent sales reps with resolving customer concerns by providing the sales reps with reports and information quickly, which allowed our sales reps to promptly resolve customer concerns and issues.
Ensured distribution of sample lines to sales reps/ memo for review to customers.
Quick sample distribution created better speed to market for our new products.
Reduced field sales product line liability.
By moving to alloy product samples (as opposed to precious metal), we a) recalled and melted millions of dollars in precious metal and b) reduced the likelihood of theft of field sales lines.
of merchandising with vendor, competitor and trend analysis, utilizing SWOT analysis using information from various internal and external sources, determining which vendors to utilize for product launches, identifying competitive advantages such as our superior distribution of product (speed and accuracy), emphasizing branded product gross margin maximization, and recommended changing various competitor buyout strategies to improve buyout results.
Audited the manufacturing control processes, routinely examining the current purchasing and factory production procedures and implementing more accurate physical and/or system generated perpetual reporting techniques wherever necessary.
This process helped the company in minimizing thefts, increasing product tracking accuracy, and reducing department inventory variances.
Developed more efficient reporting and system controls for the company.
For instance, conceived and implemented a system that that generated a report of variances from outside contractors' inventory within a matter of minutes.
This report previously took managers a week to prepare.
This allowed my manager to focus on other critical tasks In addition, helped to modernize procedures by using accounting software to log entries versus manual input to analyze data, saving time and reducing human error.
Recouped over $75,000 thousand dollars by uncovering critical error in company books, noticing that the company's invoices were not matching the receivables as the company was charged in error for jewelry parts supplied to vendors.
St. John's UniversityMBA: Executive ManagementExecutive Management
St. John's UniversityBS: Business ManagementBusiness Management