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Director Resume Example

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DIRECTOR
Summary
Strategic HR Technology professional with 20 years of experience in a wide variety of technologies from talent acquisition, performance and talent management, compensation and benefits, and communications across the HR space. A relationship builder and problem solver with proven expertise in project management, performance management, vendor management, application development lifecycle, and operational support. Unique ability to connect the dots between HR and IT, and to work across both organizations to arrive at a desirable outcome for the business.
Skills
  • Leadership/communication skills 
  • Departmental Operations Management
  • Team Management and Motivation 
  • Systems Portfolio Management
  • Client Relations
  • Vendor Relations
  • Product Development
  • MS-Office Suite of Products including SharePoint
Experience
Director11/2013 to CurrentCompany NameCity, State
  • Responsible for driving annual performance management and compensations processes for partners from a technology lead role while managing a team of custom developers to deliver unique results for a clientele with diverse needs and matrix organization.
  • Oversight of the process from start to finish including the management of technical resources, budget, IT integration, process scheduling, documentation and project management, and client care.
  • Continuous management of a portfolio of 65 custom applications and web sites supporting HR and recruiting programs, annual HR processes, and key strategic initiatives.
Associate Director11/2006 to 10/2013Company NameCity, State
  • Managed a portfolio of 65 custom applications and web sites supporting HR and recruiting programs and initiatives with direct supervision over a development team with a record of outstanding SLAs.
  • Acted as the technical lead for the annual implementation of performance rating collection, bonus, and compensation systems for partners and senior leaders.
  • Acted as the technical lead for the annual implementation of a custom yearend performance discussion application to provide performance managers with a comprehensive snapshot of an employee's annual compensation for 20,000+ employees.
  • Directed the implementation of a career path tool for the Vice Chairman of HR to provide greater transparency around career growth opportunities within the firm.
  • Directed the implementation of an HR system to alert managers to key employee milestones, compliance issues, and key performance indicators.
  • Represented HR business owners on numerous vendor security reviews, contract reviews, and process development to manage risk to the firm.
  • Acted as Business Relationship Manager for HR by coordinating ongoing reviews of projects proposed or in flight, ensuring that budget needs were identified and addressed, and engaging IT for infrastructure support.
Manager, HR Technology09/2002 to 10/2006Company NameCity, State
  • Led the functional implementation of a million dollar vendor applicant tracking system for experienced hire talent.
  • Managed all aspects of the firm's HR intranet with oversight of development team with a record of outstanding SLAs.
  • Tracked resource usage and needs, making recommendations based upon project scope and complexity and managed the hiring process.
  • Managed multiple upgrades and replacements of the firm's external Careers web sites including vendor management and negotiations, requirements documentation, and change launch coordination.
  • Managed numerous enhancements to the firm's PeopleSoft employee self service interface for improved employee use and increased efficiency.
Sr. HRIS Analyst11/1999 to 08/2002Company NameCity, State
  • Developed and delivered extensive reporting from PeopleSoft HRMS v.7.5 including turnover, headcount, and other leadership metrics.
  • Delivered PeopleSoft Query classroom and individual training for all HR users.
  • Managed a national reporting team and supported regional HR reporting teams to provide complex leadership reports.
  • Managed aspects of the original Benefits knowledgebase application (iExpert) by liaising with IT to get the product populated with content, tested, implemented, and communicated.
  • Led the functional implementation of a custom vendor delivered internal job posting site and maintained the system post-launch.
Communications Coordinator08/1999 to 10/1999Company NameCity, State
  • Managed a web development team in support of the firm's HR intranet including refreshes of all content, new initiatives, and communications of annual processes.
  • Reported on web usage metrics to senior leadership and made recommendations to drive a great volume of usage.
  • Developed and executed on communications plans for Director of HR Communications for allHR processes.
  • Managed the external marketing for job advertisements in newspapers and publications, and coordinated the delivery of hard copy collateral for HR including Benefits and Recruiting brochures.
  • Designed and developed web pages per client specifications, and made recommendations for usability.
Communications Assistant10/1998 to 07/1999Company NameCity, State
  • Managed the implementation of KPMG's first HR intranet including requirements documentation, content collection and review, coordination with IT to implement the web site in the KPMG environment, and vendor management for on time delivery within budget.
  • Wrote, edited, and managed the legal approval process for all content posted to the HR intranet.
  • Managed department accounts payable and tracked costs for the director of the department.
  • Coordinated all annual HR process communications and marketing materials.
Optical Technician02/1995 to 02/1997Company NameCity, StateOptician responsible for oversight and final inspection of prescription eyewear; client representative for local Opticians and Ophthalmologists; worked directly with Opticians and Ophthalmologists and patients to ensure the proper measurement and fulfillment of prescription eyewear.
Education
Bachelor of Arts: EnglishVillanova UniversityMinors in Psychology and Sociology
Extra-Curricular Activities
North Carolina Jaycees (Brevard Chapter) - 1991 - 1997
Held various leadership positions from secretary to president. Led numerous events and fund raisers in support of the community and various causes
Local Action Council (KPMG) 2006 - 2014: management and facilitation of benefits fairs and learning event sessions each month with guest speakers on various topics of interest to employees
Project Management Forum (KPMG) 2010 - present: founding member of a local chapter of project management professionals; facilitate and present learning events to share project management methodologies and practices across the organization
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Resume Overview

School Attended

  • Villanova University

Job Titles Held:

  • Director
  • Associate Director
  • Manager, HR Technology
  • Sr. HRIS Analyst
  • Communications Coordinator
  • Communications Assistant
  • Optical Technician

Degrees

  • Bachelor of Arts : English

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