Director resume example with 20+ years of experience
Visionary leader with a strong record of delivering and managing on-time and on-budget enterprise wide programs through expert strategic planning, proven methodologies, and a talent for leading and motivating professionals to achieve high performance levels. Relationship builder who creates a culture of teamwork within a matrix environment and inspires collaboration across all levels of an organization. Champion in change management and well versed with all aspects of program management, business process transformation, enterprise systems implementations, application development, testing and operations support. An experienced and proven trusted advisor who has helped clients strategize, define technology roadmaps in line with corporate objectives by providing consultative advice and guidance. More than 18 years of experience evaluating technologies, aligning enterprise technology landscape to their strategic business goals, program delivery, optimizing processes to accelerate workflow and save millions of dollars. Led and mentored teams with up to 60 members on projects valued from $2M to $100M. Areas of Proven Strength Strategic Planning & Execution Change & Risk Management Project Lifecycle Management On/Offshore Team Management Consulting Business Process Re-engineering Vendor Management Regulatory Compliance Technical Support Leadership Product Development & QA Business Development Client Relations New Market Identification Application Scalability Shared Service Delivery Models
- Hindi
- Technology Portfolio
- ERP: PeopleSoft Financials and HCM
- Internet/Web Tools: MS IIS, MS SMS, MS Exchange Server, MS Proxy Server, IBM NET. Commerce Server, SharePoint Server, Project Server.
- Languages: VB, C /C++, Java, Visual Studio, HTML
- Databases: Oracle, SQL Server, Data Warehousing
- Tools /Testing: MS Office, MS Project, Visio, Remedy, Load Runner, Quality Center, Win Runner, QTP, Clear Quest, Stat, Clear Case, Remedy, AutoSys, OBIEE
- Emerging Technologies: BPM, SOA, Cloud computing
, WA, 01/2013 - Present
- Responsible for defining future roadmaps, strategic planning, leading large business transformation/implementation engagements, practice development, people management, team building, client management, vendor management, relationship building and quality assurance.
- Accomplishments: Program Portfolio Management.
- Being a Program director, managed all aspects of a large scale global ERP implementation program valued at 100M with 170K plus user base to deliver on-time, within budget and with excellent quality.
- Helped client meet their ROI and value as promised to their stakeholders Business Development.
- Grew business from 200K to 60 million in a year.
- Widened footprint across business areas at this large healthcare client Leadership.
- Proudly inducted as a member of thought leadership in the client strategy and delivery committee and PMO office by building excellent rapport with stakeholders at the 'C' level across the organization Consulting.
- Provided consultative consulting leadership to align strategy with future goals of the organization and showcases capabilities to win client trust that helped deliver a major program valued at 100M Strategy and Planning.
- Gained client confidence by introducing new governance standards/prioritization best practices and process changes within the client organization.
- This helped in strategizing their future undertakings which was a huge benefit to their business stakeholders.
- This led to winning engagements worth $40 plus million and maximized our footprint and market share.
, , 01/2010 - 01/2013
- IT Advisory, Performance and Technology Practice Role description - Transform client businesses by evaluating, and leading large-scale projects that solve complex business problems and enable fulfillment of strategic and financial goals.
- Align business processes and technology systems to minimize risk and maximize functionality, security, and value.
- Control project costs, identify business development opportunities, and mentor/manage performance of team members.
- Practice Development.
- Built teams to deliver client engagements, increased practice revenue by securing 17 million in project revenue.
- Improved cost control, resource allocation that helped timely completion of project phases Client Management.
- Rescued relationship with major client by building robust communication strategy and by assembling the right team for a successful financial transformation project Technology Leadership.
- Partnered with third party vendors for designing a robust integrated procure to pay chain and managed integration with third party software Program Management.
- Ensured delivery of high-quality deliverables and delivered the program on time within budget Consulting & Strategy.
- Aligned test strategy and development processes with reusable templates that translated to superior delivery methodology and quality deliverables IT Operations.
- Streamlined working environment by defining technical and operational standards IT Enablement.
- Helped client implement technology to transform TAX accounting process and integrate with the enterprise applications.
Orlando, , 01/2001 - 01/2010
- Enterprise Applications Advanced business goals of large financial institution by directing application development and support teams for PeopleSoft's FSCM and HCM modules, Data Warehousing and Analytics delivering application upgrades, new module implementations to support new business initiatives, and re-engineering business processes to cut costs.
- Accomplishments: Corporate Restructuring.
- Teamed with C-level executives to streamline technology operations across various business and support functions by realigning business with technology.
- Implemented a HR shared services model, resulting in cost savings, redundancy elimination, cross-trained staff, and developed an efficient tiered support system Technology Management.
- Overhauled AM structure, consolidating 6 business units into a single corporate-wide business unit that eliminated customizations and improved reported for financial dashboard.
- Additionally linked AM's leasing function with Accounts Payable to automate lease payments for all office buildings, and created tax books to accelerate tax filings and consolidation Process Development.
- Introduced release management system, later adopted company-wide, to plan helpdesk ticket releases, including ticket prioritization, workflow, and planned downtime Regulatory Compliance.
- Met SOX compliance deadline for PeopleSoft systems by translating SOX requirements for each area and steering strategy execution to ensure compliance Business Development.
- Partnered with PeopleSoft to gain buy-in from business leaders for new functionality including eProcurement module and Time and Labor for HR instance Process Improvement.
- Worked with accounting team to automate workflow in Accounts Payable, resulting in $2M cost savings in annual labor hours Qualifications.
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Resume Overview
School Attended
- UNIVERSITY OF MARYLAND
Job Titles Held:
- Director
- Manager
- Project Manager
Degrees
- MBA
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