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Summary
I am a driven Director with experiences planning and coordinating all aspects of productions. I am a self-starter offering more than 20 years of experience working in upper management for a company that is vendorized by Redwood Coast Regional Center. I am Proficient in Pro-Act standard, DOL regulations, CAL-OSHA guidelines, and 14C regulations. I have a Innovative personality with experience steering vision to generate impact in all work settings. I like to think of myself as creativity-driven with strong technical knowledge, team leadership abilities and strong problem-solving skills. I am hardworking, reliable, highly organized, proactive and punctual with a team-oriented mentality. I believe safety comes first in all situations.
Skills
Issues resolution
Networking
Company guidelines
Organization
Critical thinking
Reliable and trustworthy
Organizational leadership
Staff development
Policy/program development
Sound judgment
Supervision and training
Purchasing and planning
Safety Driven
Experience
07/2012 to CurrentDirector Hcl Technologies Ltd. | Hale, AL,
Oversaw daily operations of Mayacama' s program functions.
Managed program operations and keeping yearly compliance with DOL, Prevailing Wage 14C certificate requirements.
Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestone updates.
Collaborated with various parties involved in program to evaluate successes and failures as well as develop new partnerships and make proactive changes.
Uncovered issues to determine solutions and assist program participants.
Liaised between organizations, partners, stakeholder, and members to promote and improve services and communication.
Designed and implemented standard operating procedures in various departments for optimal efficiency.
Increased business revenue through proactive management of relationships and sales strategies.
Developed and monitored budgets for Mayacama' s programs.
Created comprehensive progress reports on all programs to show progress.
09/2009 to CurrentRAP Director Homecall Of Stillwater Inc | Stillwater, OK,
Oriented, trained, and directed staff to achieve objectives.
Improved training to reduce knowledge gaps and eliminate performance roadblocks.
Oversaw staff, financials and key performance indicators to manage business operations.
Cultivated and maintained positive relationships with employees.
Recruited, hired and trained employees on operations and performance expectations.
Liaised with stakeholders to address issues and implement solutions.
Developed department performance goals and methods for achieving milestones.
Assisted in preparation of annual budgets for U.V.A.H.
Generated reports to provide data for corrective actions and improvements.
02/2021 to 11/2021Case Manager CoordinatorDanville Services Of Oregon Llc | Portland, OR,
Handled difficult case situations with tact and professionalism to maintain positive working relationships.
Discussed client advocacy and referral services, supporting families with education and resources.
Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
Reviewed social service and case management plans to guide implementation.
Conducted long and short-term program planning to improve methods and procedures.
Assigned cases to employees, prioritizing tasks to meet upcoming deadlines.
Developed written guidelines and procedures to successfully deliver case management services.
Supervised agency staff with investigations, risk and safety decisions to create safety plans.
Developed appropriate care plans for at-risk individuals and high-risk families.
Coordinated resources from diverse providers for intervention plans.
Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Used facility EMR system to update patient records, transmit prescriptions and transfer files.
Managed all logistics for abuse and neglect cases from start to finish.
07/2001 to 06/2011House Manager Turning Point Of Central California Inc. | City, STATE,
Taught life skills, including completing chores and cooking meals and offering positive reinforcement.
Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements.
Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
Generated reports to assess performance and adjusted workflows to realign with targets.
Coordinated with community-based treatment providers to meet needs of the residents.
Delegated work to staff, setting priorities and goals.
Remained calm and professional in stressful circumstances and when dealing with challenging behaviors, effectively diffusing situations without the use of using Pro-Act's restraints.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Administration of daily medications for clients.
Coordinated activities, updated team members and managing inquiries for consistent delivery of quality products and services.
Reviewed employee performance every year and delivered constructive feedback.
Spearheaded training initiatives to improve employee performance and bottom-line business results.
Education and Training
Expected in 04/2013Adult Education Teaching Credential | Adult Special Education Sonoma State , Ukiah, CA, GPA:
Expected in 09/2010Bachelor of Arts | Health AdministrationAIU Online , Online , GPA:
Expected in 02/1998CNA | Nursing Truckee Meadows Community College, Reno, NVGPA:
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