Reduced the incidence of IT issues by 75% by leading a project to evaluate, adopt and deploy a new monitoring solution for the BlackBerry Enterprise Solution.
Active Directory, administrative, Alpha, book, competitive, hardware, Client, database, direction, documentation, Email, engineer, features, financial, firewall, functional, help desk, LAN, leadership, Lotus, Domino, Lotus Domino, Domino 5.0, Notes, Lotus Notes, mainframe, meetings, Messaging, Exchange, Exchange 2, Exchange 5.5, mail, Office, W2k, 2000, 2k7, W2k8, Communicator, Enterprise, network, OS, personnel, presentations, Product Management, project management, routing, sales, scheduling, servers, Sun Solaris, strategic, user support, Trend
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