Director Resume Example Parrish Medical Center

DIRECTOR

Executive Profile

Human Resources executive with a proven track record of more than 15 years' experience leading and managing teams, improving employee engagement and retention, and implementing innovative solutions.

Skill Highlights

Employee Relations
Talent and Retention
Employee Benefits and Compensation
Compliance

HRIS (ADP Vantage/Workforce Now; Lawson; PeopleSoft)
Policy Development
Training and Development

Core Accomplishments

Project Management:

Successfully directed the implementation and design of core ADP Vantage HR/Payroll/Time and Attendance/Leave Management/Recruitment Manager to transform HR service delivery resulting in 15% reduction in scrap time and shift differential overpayment.

Human Resources:

Spearheaded new performance management program which increased productivity and goal attainment by 35% within first year.

Professional Experience

Director
February 2015 to CurrentParrish Medical Center － Titusville, FL

Direct operations of the Human Resources function including employee relations, staffing, benefits and compensation, training and employee health for 230 bed non-profit acute care hospital and affiliates.
Lead, mentor and direct a team of nine staff members to deliver exceptional customer service to internal clients, affiliated organizations and volunteers.
Transform HR service delivery and administration through implementation of ADP Vantage HRIS solution including recruitment manager, HR, payroll, benefits, time and attendance, scheduling, manager workflow and data analytics.
Advisor to President/CEO and Vice President Communications and Service Excellence on all human resource matters including conflict resolution, employee relations, compensation and benefits.
Manage self-funded health, dental and workers' compensation programs.
Design, recommend, and implement HR policies and best practices partnering with corporate compliance and operations leadership team.
Develop and manage 1M HR operational budget; 11M health and welfare plans budget.

Director
June 2006 to January 2015The Institute of Internal Auditors － Altamonte Springs, FL

Directed operations of the Human Resources function including staffing, employee relations, benefits, compensation, and training for global non-profit association of 200 employees and 300 volunteers with operating budgetary responsibility of 800K.
Lead, mentor and direct a team of four direct staff and coach a leadership team of twenty professionals.
Key advisor to President and CEO.
Member of Senior Management team, providing guidance in areas of strategic workforce planning, conflict resolution, and performance coaching.
Design and implement HR policies and practices as a business partner to operations.
Create "Employer of Choice" work environment through communication, benefit enhancements, and creative work/life programs.
Implemented ADP Workforce NOW HRIS system with employee "self service" for benefits enrollment and payroll information.
Implemented Cornerstone automated performance review system.
Source and implement training and development programs.
Accountable for Human Resource function including overall customer satisfaction.
Spearheaded cross-functional initiative to achieve 30% increase in membership.

HR Consultant/Director
May 2004 to June 2006Lassiter-Ware Insurance － Maitland, FL

Generated new business for Employee Benefits Division through development of creative marketing strategies increasing sales by 20%.
Conducted HR educational seminars; analyzed and benchmarked clients' benefit offerings to recommended enhancements; wrote ad copy, designed marketing materials and represented company at HR trade shows.

Director
January 2003 to January 2004Tandem Healthcare － Maitland, FL

Managed the corporate compensation and benefits function for privately held multi-state nursing home company with 63 facilities in 7 states and 6,000+ employees.
Implemented employee benefits service center to manage enrollment and customer service, at no additional cost to the company and reduced consulting expenses by $200,000 in less than one year.

Director
January 2002 to January 2003Arnold Palmer Golf Management, LLC － Orlando, FL

Directed the Human Resources function for national hospitality company of 30 private and publicly held golf courses with 5,000+ employees.
Responsible for employee relations, recruiting, and payroll benefits administration.
Directed the conversion from ADP toProBusiness Golden Gate payroll resulting in a 20% reduction of payroll processing time and increased reporting efficiency for managers; developed & conducted HR leadership and compliance workshops for GM's & Area Directors; facilitated layoff and job placement for 30 support personnel.

Director
January 2000 to January 2002Fairfield Resorts/Cendant Wyndham － Orlando, FL

Directed conversion projects related to benefits plans, HRIS and payroll systems for Timeshare Company with 6,000+ employees.
Managed a staff of 4 with budgetary responsibility of $25M.
Designed, branded and implemented the company's first comprehensive benefits program with nationwide health plan cost sharing structure; conducted "train the trainer" sessions for 33 resort locations on various HR topics; managed transition of payroll and benefits functions to Cendant platform.

Director
January 1994 to January 2000Orlando Health － Orlando, FL

Directed the employee benefits function including managing a staff of 8 with an overall budget responsibility exceeding $30 M for acute care hospital network with 10,000+ employees.
Managed self-funded health plan; established the organization's first workers' compensation review board; directed HR acquisition of Visiting Nurse Association and Lucerne Hospital; transitioned 403(b) retirement plan from variable annuity platform to a mutual fund platform resulting in a 35% increase in portfolio diversification and a 40% reduction in plan expenses for participants.

Education

Bachelor of Science : Marketing/EconomicsSt. John's University － Jamaica, New York

HR Certification Institute: Senior Professional in Human Resources (SPHR) 2013 Society of Human Resources Management (SHRM): Senior Certified Professional (SHRM- SCP) 2015 Six Sigma Greenbelt Certified 2016

Skills

acute care, ADP, ad copy, Assisted Living, Benefits, benefits administration, budget, coach, coaching, conflict resolution, consulting, conversion, clients, customer service, delivery, Employee Relations, Employee Training, Senior Management, HRIS, human resource, Human Resources, HR, Human Resources Management, Lawson, leadership, managing, marketing strategies, marketing materials, mentor, network, Nursing Home, payroll, payroll processing, PeopleSoft, personnel, policies, Policy Development, profit, recruiting, recruitment, reporting, sales, scheduling, seminars, Six Sigma, staffing, strategic, trade shows, trainer, workflow, workshops

Resume Overview

Companies Worked For:

Parrish Medical Center
The Institute of Internal Auditors
Lassiter-Ware Insurance
Tandem Healthcare
Arnold Palmer Golf Management, LLC
Fairfield Resorts/Cendant Wyndham
Orlando Health

School Attended

St. John's University

Job Titles Held:

Director
HR Consultant/Director

Degrees

Bachelor of Science : Marketing/Economics
HR Certification Institute: Senior Professional in Human Resources (SPHR) 2013 Society of Human Resources Management (SHRM): Senior Certified Professional (SHRM- SCP) 2015 Six Sigma Greenbelt Certified 2016

Director Resume Example

Resume Score: 90%

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