Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Academic Programs Manager bringing 15+ years of experience and skills in program management, program development, policy development and implementation, curriculum design/development, financial planning and development and relationships building plus event management for nonprofit and small businesses
Accomplishments
  • First Aid/CPR Heartsaver Instructor American Heart Association ACTIVITIES: Independent Business Consultant Independent Sales Representative Volunteer.
Skills
Windows, Excel, Word, Publisher, Outlook, Power Point, QuickBooks, Internet Research and Social Media
Experience
Director, 08/2013 to Present
Cushman & Wakefield IncGeorgetown, TX,
  • Establish and manage training center operations to meet objectives set by board of directors and governance committees.
  • Manage strategic professional development and educational efforts through partnerships that provide on-the-job training for individuals.
  • Develop partnerships and collaborate with community organizations, corporate, civic groups and other external partners.
  • Manage marketing and financial planning.
  • Accomplishments:.
  • Supervise and evaluate staff, volunteers and interns to ensure program provides quality customer service and resources are used effectively.
  • Develop and manage fundraising, strategic plan and local marketing plan to increase public awareness and promote agency brand.
  • Create, implement and manage organizational systems for financial statements, accounts payable and receivables, HR, IT and insurance coverage to ensure effective procedures.
  • Develop, manage and record donations, grants and contracts that ensure compliance with regulatory requirements and policies.
Business Consultant, 09/2012 to 08/2013
Us Concrete IncCollege Point, NY,
  • Provide supportive leadership, coaching and training with program design and evaluation to small business owners and their staff.
  • Evaluate and supervise performance of staff and exercises professional judgment to resolve issues.
  • Evaluate and manage strategic professional development and educational efforts through the design and deliver of training.
  • Accomplishments:.
  • Gather, organized and analyze information to develop solutions and alternative processes.
  • Confer with personnel to identify problems and ensure success of newly implemented systems or procedures.
  • Develop records organization systems that improves effectiveness and efficiency of program management.
  • Review reporting forms to identify problems and areas for quality improvement.
  • Establish and maintain Policies & Procedures and Employees manuals for clients.
Volunteer Families Manager, 04/2011 to 09/2012
EASTER SEALS UCP Of NC & VACity, STATE,
  • Manage respite foster care program operations.
  • Recruit, license and train volunteer foster parents.
  • Coordinate referrals, interviews, admissions and discharges, child care services with DSS and adoption agencies.
  • Develop and deliver training to improve efficiency and service delivery.
  • Intercede to resolve problems, develop corrective action plans to address foster parent performance and close foster homes when necessary.
  • Accomplishments:.
  • Develop and execute recruitment, fundraising and marketing plans that include community outreach to promote agency that increased the volume of volunteer parents by 44%.
  • Develop partnerships with community organizations, corporate and civic groups through media outlets, public speaking and other creative sources that increasing donations from donors by 50%.
  • Develop and implement nontraditional and engaging methods of teaching which included the use content through technology such as Google groups and sites, webinars, etc.
  • that increased access to training opportunities and led to 95% retention rates.
  • Manage, collect and process confidential records that ensure compliance with federal and state health and safety regulations, best practices and agency policies and procedures within 5 days.
Family Resource Manager, 07/2001 to 09/2010
KIDSPEACE FOSTER CARE & COMMUNITY PROGRAMSCity, STATE,
  • Recruit, train and license therapeutic foster parents.
  • Supervise staff, therapeutic foster families and volunteers performances.
  • Develop and deliver training to improve efficiency and service delivery.
  • Proven experience in negotiation, conflict resolution and cultivating community and corporate partnerships and contracts.
  • Intercede to resolve problems, develop corrective action plans to addresses foster parent performance and close foster homes when necessary.
  • Develop and manage budget.
  • Accomplishments:.
  • Develop and execute recruitment and marketing plan with analysis to drive continuous improvement that increased public awareness, promote agency and increased the volume of therapeutic foster parents by 150%.
  • Licensing foster parents while managing confidential records that ensured compliance with federal and state health and safety regulations, best practices and agency policies and procedures that led to Joint Commission Accreditation.
  • Cultivate relationships with financial and in-kind donors increasing donations that met 100% of annual financial budgetary need for holiday events, special projects, recognition activities and community engagement events.
Education and Training
Graduate Certificate in Nonprofit Management & Leadership Capella University, Minneapolis, MN: , Expected in
- ,
GPA:
Masters of Science: Education, Expected in
Capella University - Minneapolis, MN
GPA:
Education
Bachelor of Arts: Psychology, Expected in
State University of NY - Buffalo, NY
GPA:
Psychology
Certificate in Grant Writing: , Expected in
Wake Technical Community College - Raleigh, NC
GPA:
Activities and Honors
Skills
accounts payable, agency, budget, child care, coaching, conflict resolution, content, continuous improvement, contracts, clients, customer service, delivery, financial, financial planning, financial statements, forms, fundraising, Grant Writing, grants, HR, insurance, Leadership, managing, marketing plan, marketing plans, marketing, access, Excel, Outlook, Power Point, Publisher, Windows, Word, negotiation, Internet Research, organizational, personnel, Policies, processes, program design and evaluation, program management, public speaking, quality, quality improvement, QuickBooks, recruitment, reporting, safety, strategic, teaching

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average

resume Strength

  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Capella University
  • State University of NY
  • Wake Technical Community College

Job Titles Held:

  • Director
  • Business Consultant
  • Volunteer Families Manager
  • Family Resource Manager

Degrees

  • Graduate Certificate in Nonprofit Management & Leadership Capella University, Minneapolis, MN
  • Masters of Science
  • Bachelor of Arts
  • Certificate in Grant Writing

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: