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director resume example with 20+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Executive Profile
Seeking a position as a valued member and leader of a team that leverages my achievements, skills, energy and talent for creative planning and problem solving.
Skill Highlights
  • Event management
  • Project planning
  • Project management
  • Leadership/communication skills
  • Departmental operations organization
  • Self-motivated
  • Customer-oriented
  • Fast learner
  • Team leadership
  • Administrative skills
Core Accomplishments

Project Management:


Operations Management:

Achieved, Advised, Analyzed, Approved, Assessed, Authorized, Boosted, Consulted, Created, Delegated, Developed, Directed, Enhanced, Ensured, Grew, Guided, Headed, Hired, Identified, Implemented, Increased, Initiated, Inspired, Instituted, Introduced, Launched, Managed, Mediated, Mentored, Monitored, Motivated, Negotiated, Oversaw, Produced, Recommended, Reduced, Reorganized, Reviewed, Rolled out, Spearheaded, Streamlined, Trained

Professional Experience
2004 to Current Director Cbiz, Inc. | Raleigh, NC,
  • Specific Accomplishments Fully developed a department with a new charge focusing on events scheduling & planning in all campus facilities.
  • Implemented new policies with regard to use of facilities by both College and non-college organizations.
  • Reorganized the operations to provide quality customer service both to the event planning customers as well as on campus service providers.
  • Absorbed responsibility for the planning of high profile academic ceremonies including Phi Beta Kappa inductions, Convocation, Baccalaureate and Commencement.
  • Developed the utilization of the scheduling software, Resource25, for the purpose of efficient events services communications.
  • Worked cooperatively with technical services to develop Events at Middlebury, the online events calendar for the College, in such a manner to permit scheduling and marketing an event to coincide within the Resource25 scheduling process.
  • Expanded the online events calendar to facilitate a weekly events marketing email distributed campus-wide.
  • Specific Duties Manage and supervise all aspects of the College's events management office, and of the communication of campus events information to the College community.
  • Develop policies and protocol to efficiently manage expectations and facilitate the deployment of services Design ways to transform the events scheduling from being a 'repository' of events information from which the campus 'pull' information, to being a 'provider' of events information that is effectively 'pushed' out to the campus community.
  • Develop the office as a 'super user' of Resource 25 software to provide support to campus users and satellite schedulers, and to collaborate with technical application support provided by LIS.
  • Decide approval or disapproval of requests from non-College groups according to internal scheduling policies and guidelines, while building and maintaining positive community relations with non-College groups.
  • Collaborate with a variety of College committees to address challenges as they relate to the use of space and coordination of events on a highly active campus.
01/1998 to 01/2004 Operations Manager Cnh Industrial | Id, ID,
  • Specific Accomplishments Facilitated the 3-year interim transition of the Center for the Arts by providing operational leadership and support.
  • Operated as a member of a self-directed management team; developed and managed annual budgets for three departments, and proactively anticipated needs of the College to enable smooth operations for the Arts programs.
  • Specific Duties Serve as the building manager for the Center for the Arts, supervising the operational calendar.
  • Supervise and evaluate the full-time position of Administrative Associate for the CFA.
  • Develop systems for operations management, and information tracking and dissemination.
  • Handle team personnel matters including peer performance evaluations, vacation scheduling, employee relations, and professional development opportunities.
01/1995 to 01/1998 Executive Director Habitat For Humanity | New Bern, NC,
  • Specific Accomplishments Increased revenue 32% over three years Acquired more than $45,000 in grant support Increased membership base 200% in three years Specific Duties Direct supervision of the day-to-day operations of the shelter Hiring, training and evaluation of staff Management of priorities and work-flow to facilitate smooth shelter management Management of operational finances and annual budget Scheduling, planning and implementation of all development and outreach events.
Education
Expected in Certificate in Concentrated Study - Management | Champlain College, , GPA:
Skills
academic, Administrative, Arts, budgets, budget, community relations, customer service, email, employee relations, event planning, Hiring, leadership, marketing, office, operations management, personnel, policies, quality, Scheduling, staff Management, supervising, supervision, work-flow

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Resume Overview

School Attended

  • Champlain College

Job Titles Held:

  • Director
  • Operations Manager
  • Executive Director

Degrees

  • Certificate in Concentrated Study - Management

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