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DIRECTOR
Professional Overview

Skilled professional with 11 years of small business ownership providing the highest level of child care services as well as experience in case management industry.

Core Qualifications
  • Administrative Management
  • Staff Training
  • Team Leadership
  • Performance Evaluations
  • Client Relations
  • Goal Setting and Implementation
  • Regulatory and Legal Compliance
  • Programmatic Documentation
  • Financial Administration
  • Budget Management
  • Program Development
  • Crises Management and Problem Solving

Experience
Director01/2013 to CurrentToddler Town USANorth Huntingdon, PA
  • Administer the overall operations of a childcare and preschool center.
  • Maintain compliance requirements with the Pennsylvania Department of Public Welfare (DPW) including annual inspection and licensing renewal.
  • Ensure safety of the children through daily monitoring of center's activities and resources.
  • Provide financial services including service invoicing, payment collection including payments directly from client families as well as Westmoreland and Allegheny County CCIS.
Owner and Director01/2002 to 12/2012Toddler Town USANorth Huntingdon, PA
  • Administered the overall operations of a childcare and preschool center and was personally responsible for the business growth from $135,000 to $500,000 in annual revenue and annual enrollment growth from 35 to over 100 children.
  • Coordinated interviews and provided center tours with potential client families as part of enrollment process as well as having continuous interaction with parents and children to maintain a constant line of communications to ensure family satisfaction.
  • Maintain compliance requirements with the Pennsylvania DPW including annual inspection and permit renewal while ensuring daily compliance.
  • Collaborated with Norwin School District to develop and incorporate preschool education protocols in order to bridge the gap from preschool to elementary education.
  • Was ultimately responsible for every aspect of a child care and preschool center to ensure a safe and positive environment for children from 6 months to 12 years of age.
  • Coordinated special services to children in need by collaborating with families, Early Intervention, and Westmoreland Casemanagement agencies to ensure the children were receiving beneficial services to enhance their development.
  • Implemented the Keystone Stars program into the facility; therefore, improving the quality of the business by increasing the standards and overall program.
  • Supervised a staff of 16 including an Assistant Director, Preschool Teachers, Group and Room Supervisors.
  • Conducted all employee interviews and hiring procedures to ensure background investigations to ensure ACT 33/34 clearances and FBI clearances were secured.
  • Performed periodic staff meetings and conducted annual staff performance reviews to ensure DPW regulation compliance and continuous improvement of staff to provide the highest level of service.
  • Developed and maintained a weekly staff schedule to ensure adequate and effective staff coverage were provided at all times.
  • Assisted staff with the development and improvement of services and education programs.
  • Provided various staff training opportunities including first aid and CPR training.
  • Developed and managed an annual and monthly budget to meet financial goals of business.
  • Managed monthly financial activities including service invoicing, payment collection, bill payment, employee payroll and insurance benefits.
  • Authored grant applications to enhance the quality of the daycare.
Director01/2000 to 12/2001We Care 4 UNorth Huntingdon, PA
  • Administer the overall operations of a childcare and preschool center.
  • Maintain compliance requirements with the Pennsylvania Department of Public Welfare (DPW) including annual review and permit renewal.
  • Ensure safety of the children through daily monitoring of center's activities and resources.
Case Manager06/1997 to 01/2000Family Care For Children and YouthNorth Huntingdon, PA
  • Managed the placement of children in foster homes thereby improving the quality of life for both parent and child.
  • Developed skills in dealing with special needs children (Mentally Limited, ADHD, Seizure Disorder, Autism, Chronic Renal Failure).
  • Enhanced computer and writing skills in authoring evaluations, progress and incident reports with action recommendations.
  • Developed interpersonal skills in effectively interacting with children, families, various Children Youth Services and other providers.
  • Developed crises management techniques in response to 24 on-call responsibilities.
  • Provided court documents, testimony, and routinely participated in Permanency hearings in Washington, Westmoreland, and Allegheny Courts.
Education
Bachelor of Science: Psychology1997University of PittsburghGreensburg, PA

Magna Cum Laude

Certifications

Act 33/34 Clearances, First Aid and CPR Certifications.

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Resume Overview

Companies Worked For:

  • Toddler Town USA
  • We Care 4 U
  • Family Care For Children and Youth

School Attended

  • University of Pittsburgh

Job Titles Held:

  • Director
  • Owner and Director
  • Case Manager

Degrees

  • Bachelor of Science : Psychology 1997

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