Director Resume Example Laura Carla Franca Ramos ME

DIRECTOR

Summary

Accomplished [Job Title] with [Number] years of outstanding experience in management of senior living community. Genuine concern for elderly populations. Knowledge of care requirements and able to train, supervise, lead and motivate staff in related standards. Accomplished Director offering [Number] years of experience in combining cross-functional competencies in staff management, operations planning, customer retention and financial management. Expert in boosting revenue, quality and performance. Successful in creating and executing standard operating policies and procedures to positively impact organizational goals. Dependable leader with skills to develop, coach and motivate staff while interfacing with executives on all levels. Marketing-focused professional proudly offering success in turning low-performing organizations top revenue producers. Courteous and cordial with expertise in improving client rapport. Looking for Director position within [Industry] sector Multifaceted Director offering [Number] years in leading daily operations through vendor management, marketing, payroll, taxes and staff management. Shrewd negotiator talented in overseeing contracts with suppliers. Attentive in leading and improving [Type], [Type] and [Type] processes. Forward-thinking [Job Title] proficient in generating high-quality [Type] work by leveraging tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Resourceful and adaptable Director with [Number] years of experience in financial oversight, scheduling, bidding, protocol development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships. Seeking to leverage background in operational leadership to fulfill role with exceptional organization. Plan and coordinate all aspects of [Type] productions. Proficient in selecting scripts, coordinating writing and supporting directing and editing. Administrative expert with talent coordinating all records, plans and personnel to accomplish fast-paced work. Dedicated Sales Manager with undeniable marketing, customer service and facility oversight skills coupled with more than [Number] years of experience. Bilingual and comfortable working with people at all organizational levels. Seeking new position with [Type] company. Detailed Director with expertise in regulations, compliance and safety procedures. Reliable and capable of successfully resolving conflicts and complaints. Looking for a new role where honesty and dedication will be highly valued. Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Driver, Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and [Skill] skills to maintain freight quality and integrity. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Friendly School Secretary offering proven success delivering administrative support to school leaders. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems. Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities. Motivated to apply education and [Type] abilities to enhance [Type] operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in [Software] and [Software] with advanced interpersonal abilities. Self-motivated professional offering more than [Number] years of [Job Title] experience. Effective at controlling graphics, lighting, video input and audio during all live shows.

Skills

Cast and crew supervision
Networking
Issues resolution
Budget control
Crew direction
Script reading
Technical operations oversight
Program management

Company guidelines
Contract negotiation
[Industry] management
[Industry] specialty
Recruiting and Hiring
Logistics management
Script review and revision

Experience

Director|Laura Carla Franca Ramos ME - Recife, Pernambuco|04/2008 - Current

Developed organization's mission and vision statements for all employees.
Enhanced production methods and improved employee motivation to maximize team productivity.
Led supply team to enable viable supply chain pipeline for markets.
Developed and supervised staff by providing orientation, training, support and direction.
Collaborated with technical directors and crew members to organize efficient schedules, factoring in production requirements and materials availability.
Streamlined operational efficiencies, designing company-wide analytics tool for client-specific metrics, financial performance, and site performance management tracking.
Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
Built strong network of outside referral sources within community.
Improved staff morale by optimizing workload to sustain work-life balance.
Leveraged trends in customer marketplaces to shape solutions and approaches.
Saved costs, negotiating vendor pricing for maintenance equipment and supplies.
Led engaging individual and group activities to promote resident involvement.
Cultivated and maintained premier client-base portfolio.
Worked closely with other stakeholders to immediately address issues and implement effective solutions.
Monitored broadcasts to check signal strength, content and conformance with FCC regulations to protect station revenue and legal interests.
Managed and supervised residents, following "8 Dimensions of Engagement" in developing community events and programs.
Studied scripts to assess creative direction and resource requirements for successful production.
Managed daily operations by overseeing financials, key performance indicators and employee performance.
Reviewed completed work to verify consistency, quality and conformance to creative plans.
Checked all areas of building to verify working order and cleanliness.
Determined performance goals for each department and provided feedback on methods for reaching milestones.
Conducted tours with prospective residents and families and coordinated supportive services to meet needs of incoming residents.
Implemented successful strategies for employee management, occupancy and revenue growth, expense control and quality of services.

Financial Analyst Supervisor|Geserv Serviços Ltda - Recife, Pernambuco|01/2007 - Current

Achieved net profit of [Number]% above [Year] sales plan.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Oversaw branch team with [Number] customer service representatives and [Number] personal bankers and implemented training for all new employees.
Raised capital by building partnerships with investors and maintaining strong stockholder relationships.
Interviewed average of [Number] loan applicants per month and provided expert financial advice on mortgage, educational and personal loans.
Worked with regulatory representatives to complete accurate filings and maintain compliance.
Networked within communities to identify and capitalize on business opportunities.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
Coordinated special update and conversion projects and monitored key performance metrics.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Developed annual branch business plan for maximum profitability and effectiveness.
Planned and coordinated risk mitigation strategies to protect company assets.
Evaluated budget plans and current costs to project trends and recommend updates.
Maximized branch revenue by optimizing daily operations.
Prepared operational and risk reports detailing financial metrics to help management make proactive decisions.

Administrative Assistant Manager|Bradesco Seguros S/A - Recife, Pernambuco|08/2000 - 07/2006

Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Generated activity reports, presentations and budget reports in consultation with various staff members for review by upper management.
Developed and managed budgets, reconciled accounts, analyzed data and trends and prepared financial reports for top management.
Coordinated administrative development of sales proposals and contracts, including collecting data from technical and legal experts.
Liaised between customers, executive management, other staff members and suppliers to streamline and simplify communications.
Recruited, hired, trained and managed 20 administrative and clerical staff members.
Arranged complete travel itineraries for executive management and customers and offered local navigation assistance to visiting customers.
Developed administrative processes for review and approval by upper management and communicated and implemented new processes.
Planned and implemented management and customer meetings and conferences, including arrangements for meeting spaces and catering.
Controlled and administered facility use and authorized access, including security and facility upkeep and maintenance.
Automated office operations to manage client correspondence, record tracking and data communications.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Mitigated regulatory risks by guaranteeing program requirements adhered to [Program]'s compliance standards.
Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
Evaluated employee job performance and motivated staff to improve productivity.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
Streamlined back office services for clients to promote proper functionality and positive user experience.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
Monitored office inventory to maintain adequate supply levels and order products.
Communicated and negotiated with vendors on purchases related to personnel, facilities and office administration.

Education and Training

Universidad Catolic Pernambuco||Recife - Pernambuco|12/1998Bachelor of Science: Accounting

Resume Overview

Companies Worked For:

Laura Carla Franca Ramos ME
Geserv Serviços Ltda
Bradesco Seguros S/A

School Attended

Universidad Catolic Pernambuco

Job Titles Held:

Director
Financial Analyst Supervisor
Administrative Assistant Manager

Degrees

Bachelor of Science : Accounting

Director Resume Example

Resume Score: 80%

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