director resume example with 13+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) XXX-1000, resumesample@example.com
Summary
Accomplished Director offering 13 years of experience in combining cross-functional competencies in staff management, operations planning, customer retention and financial management. Expert in boosting revenue, quality and performance. Successful in creating and executing standard operating policies and procedures to positively impact organizational goals. Dependable leader with skills to develop, coach and motivate staff while interfacing with executives on all levels.
Skills
Issues resolution
Budget control
Company guidelines
Recruiting and hiring
Program management
Reliable and trustworthy
PPE use
Decision-making
Computer skills
Organizational skills
Active listening
Relationship building
Conflict resolution
Leadership
Customer service
Clerical
Fluent in Spanish
Team building
Flexible
Supervision
Planning
Behavior redirection
Knowledge of state regulations
Early childhood knowledge
Sanitation understanding
Behavior management techniques
Age-appropriate activities
Recordkeeping requirements
Lesson plan development
Multitasking
Critical thinking
MS Office
Experience
08/2015 to 01/2021DirectorTouro | Covington, LA,
Monitored compliance with state, federal and company regulations, standards and requirements.
Communicated with parents and fostered strong professional relationships.
Inspected facility and activities to monitor safety, sanitation and procedures.
Hired, mentored and monitored qualified childcare staff.
Oversaw daily activities and programs to educate and socialize participants.
Managed school's social media accounts to promote positive image to area families.
Maintained day to day childcare operations.
Created and updated records to document employee and participant information.
Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
Recruited and trained top-quality educators and support staff to maximize program success.
Motivated and encouraged team members to communicate more openly and constructively with each other.
11/2014 to 08/2015Front Desk SupervisorFirst Hospitality Group Inc | Toledo, OH,
Performed balancing of hotel accounts at the end of the day.
Generated reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
Directed all front desk operations with focus on hotel reputation, staff productivity and operational efficiency.
Managed guest check-in and check-out procedures, reservations and payments.
Worked with room service, housekeeping, maintenance and security to meet all guest needs.
Corrected guest issues in a timely and professional manner with knowledgeable and friendly service.
Facilitated front desk operations for busy high-volume hotel.
01/2009 to 11/2014Preschool TeacherKentucky Masonic Homes | Louisville, KY,
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Created and implemented developmentally appropriate curriculum addressing all learning styles.
Distributed quarterly progress assessments and milestone reports to each parent.
Maintained daily records of individual activities, behaviors, meals and naps.
Taught children foundational skills such as colors, shapes and letters.
Organized and led activities to promote physical, mental and social development.
Identified early signs of emotional and developmental problems in children.
Incorporated music, art and theater into lesson planning.
Completed TSR program.
8/2007 to 01/2009Preschool TeacherKentucky Masonic Homes | Shelbyville, KY,
Enforced behavior expectations at all times.
Observed children to record development.
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Maintained child-friendly environment with access to outdoor activities.
Observed children, using Anecdotal method to record development, interests and skills.
Developed professional relationships with parents, teachers, directors and therapists.
Created and implemented developmentally appropriate curriculum addressing all learning styles.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Education and Training
Expected in to to High School Diploma | Midland High School, Midland, TXGPA:
Expected in to to Associate of Arts | Early Childhood EducationMidland College, Midland, TXGPA:
Expected in to to | Childcare Administration & Management Childcare World Wide, Dallas,TX, GPA:
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