director resume example with 14+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
A goal-oriented and effective collaborative leader with demonstrated success in developing relationships and designing
strategies to support people and program management. Comfortable in a fast-paced and ever-changing environment.
Driven by my core values of personnel development, a mission-centric approach to metrics, and a commitment to
promoting a holistic and inclusive work environment.
Skills
Strategic Mindset
Planning and Coordination
Supervision & Leadership
Public Speaking
Active Listening
Collaborative
Problem Solver
Relationship Building
Conflict Resolution
Team Building
Reliable & Trustworthy
Training & Development
Education and Training
St. Mary's UniversitySan Antonio, TXExpected in 05/2012 ā āMaster of Arts:Educational Administration - GPA:
St. Mary's UniversitySan Antonio, TX, Expected in 12/2006 ā āBachelor of Arts:Exercise Science - GPA:
Experience
University Of North Carolina Greensboro - Director Fort Collins, CO, 04/2022 - Current
Establish and maintain relationships with employer partners, alumni, faculty, and campus liaisons to secure high-
quality internship and career experiences to enhance student employment opportunities
Plan and promote career and employment-related programs and events, fully coordinating job fairs, alumni
networking events, and career workshops
Advise and mentor students in career planning, academic goals, internship, and job placement.
Department Of Defense - Regional Director of Volunteer Services Groton, CT, 12/2020 - 04/2022
Directed all aspects of the Office of Volunteer Services (volunteer human resources) - including the recruitment,
onboarding, engagement, retention, and the appreciation and recognition of roughly 3,000 prospective and current
volunteers annually
Managed a fully remote team of six FTE (four talent acquisition & two learning and development) professionals
located across our 83 county Texas region
Worked with Senior Leadership as the subject matter expert to develop comprehensive recruitment, succession
planning, and engagement strategies for long-term implementation
Implemented orientation, engagement, evaluation, and retention programs to ensure volunteer readiness and
satisfaction
Engaged in hiring and exit interview processes as well as performance reviews for professional staff
Organized team-building events to increase employee and volunteer collaboration, trust, and communication
Led cross-functional teams through projects and processes to align ourselves to National Headquarters and
Southwest and Rocky Mountain Divisional standards
Facilitated 1:1 and group conversations with direct reports weekly that focused on strategic recruitment,
collaborative engagement, developing communication plans, and using metrics to develop strategies to inform
decisions
Hosted ongoing workforce planning meetings with our different business unitās leadership to ensure a seamless
transition from recruited to onboarded and engaged staff
Studied trends in volunteerism and used data to establish best practices and goals to the metrics
Led a regional culture and inclusion committee that implemented morale-boosting programs that promoted staff
engagement and positive culture
Guided managers and supervisors on resolving discipline issues and served as the primary conflict management and
resolution specialist.
University Of Baltimore (Md) - Senior Volunteer Recruitment Specialist Baltimore, MD, 06/2018 - 11/2020
Designed full-cycle talent acquisition strategies to meet the critical volunteer workforce needs for our humanitarian
response and relief operations
Fostered close relationships with hiring managers in the various lines of business to ensure a positive recruitment and
onboarding experience for their volunteers
Managed prospective candidate activity within the American Red Cross internal applicant tracking system
Recruited and screened candidates for entry level, management, and specialty positions through networking, social
media, and referrals
Hosted in-person and virtual recruiting events throughout the community to attract qualified candidates
Conducted new volunteer orientation and training sessions to discuss requirements and expectations.
Colorado Department Of Higher Education, University Of Colorado Denver - Retention and Student Success Advisor City, STATE, 12/2015 - 05/2018
Provided wrap-around support and guidance to a caseload of 175+ diverse college students annually (88% first-
generation, 90.5% students of color, and 63% female) as they transitioned through social and emotional growth,
career readiness, academic advising, and leadership development
Presented students with information and resources to promote academic progress and empowered students to take
responsibility for academic success
Developed reports on student progression and benchmark completion for internal and external partners
Collaborated with university offices, faculty, and administration to develop shared resources and opportunities to
enhance the student experience
Utilized personality assessments to better understand and relate to students, their communication style preferences,
and how to best advise them based on strengths and opportunities for growth
Demonstrated sensitivity to the needs of students of diverse social, cultural, economic, and education backgrounds
while maintaining strict confidentiality and abiding by federal and institutional regulations.
Central Catholic High School - Director of Enrollment City, STATE, 05/2013 - 06/2015
Fostered relationships with community partners and local schools while leveraging grassroots marketing initiatives to
target high school students and establish academic roadmaps
Facilitated communication with athletics programs and academic departments in support of enrollment
Organized admissions events, registration, information sessions and classroom shadowing
Advised prospective students and families on steps to complete enrollment and scholarship processes.
St. Maryās University, Office Of Community Engagement - Leadership Program Coordinator City, STATE, 05/2010 - 04/2013
Supervised a cohort of 65+ diverse student workers/interns to enhance the social awareness and civic engagement
across campus
Oversaw all core functions required to successfully implement a leadership and community engagement program -
including budget, recruitment, scholarship distribution, program development, and evaluation
Met regularly with program members to facilitate workshops, community building activities, and assess progress
towards leadership development
Designed, implemented, and assessed leadership development programs to realize tangible, measurable results to
strengthen student engagement in deepening campus culture and Marianist values
Provided instruction for class on Personal and Academic Transformation and Leadership Development.
St. Maryās University - Senior Admission Counselor City, STATE, 07/2007 - 04/2010
Managed assigned territory through recruitment travel, interviewing, application review, and awarding scholarships
to qualified candidates
Developed and maintained relationships with prospective students and families through one-on-one interactions,
group presentations, and campus programming
Led large group and individual tours to provide prospective students with better understanding of campus climate
and culture
Maintained detailed notes and office organization to support efficiency, professionalism, and performance objectives.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.