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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Accomplishments
Experience
Director, 03/2007 - Current
University Of Maryland Berwyn Heights, MD,
  • Serve as the Financial System Modernization Solution leader for the Department of Homeland Security.
  • Responsible for new business development and solution delivery across component agencies including Transportation Security Agency (TSA), U.S.
  • Coast Guard (USCG), Federal Emergency Management Agency (FEMA) and DHS Headquarters.
  • Business Development:.
  • Generated $6 million in new annual business through successful capture of FEMA Financial System Modernization and DHS HQ Office of Financial Operations Systems Modernization.
  • Booked over $15 million in total revenue in 2016 Client Success:.
  • Led a team of over 15 professionals in the end to end reengineering of financial management business processes at U.S.
  • Coast Guard, streamlining operations and improving audit compliance.
  • Oversee FSM Program Management Offices at FEMA, TSA, and DHS HQ helping these clients successfully navigate both internal and external oversight requirements Key Accounts: Federal Emergency Management Agency (FEMA) - Financial System Modernization.
  • Serve as the Program Director in Charge of FEMA's Financial Management System Modernization Program Management Office (PMO).
  • Leading all aspects of Financial System Modernization planning including compliance with GSA's Unified Shared Service Management requirements and the DHS Systems Engineering Lifecycle (SELC).
  • Oversee the development of functional and technical requirements for the new solution and development of the requirements traceability matrix (RTM) U.S.
  • Coast Guard (USCG) - USCG A-123 IT Controls Assessment.
  • Led the assessment of 5 systems across 40 control requirements mapped to National Institute of Standards and Technology (NIST) and Federal Information System Controls Audit Manual (FISCAM) control requirements.
  • Facilitated a comprehensive control evaluation matrix for each of the systems to identify areas of control weaknesses and identified specific recommendations for remediating control gaps General Services Administration (GSA) - Billing and Accounts Receivable (BAAR).
  • Managed an effort to develop end-user accounting procedures for accounting processes, reconciliations, and financial reporting.
  • Led the development of over 100 end-user procedures to describe how end-users would perform their tasks in the new environment.
Senior Manager, 04/2000 - 03/2007
Livingston International Southfield, MI,
  • Led Oracle Federal Financials solution horizontal for BearingPoint Federal practice.
  • Managed efforts across Federal vertical accounts to identify and develop solutions, pursue new client opportunities and recruit staff for delivery.
  • As the Oracle partner liaison for the Federal practice, coordinated training activities, product demonstrations, joint sales efforts and other partnering initiatives to build practice momentum.
  • Business Development:.
  • Spearheaded capture for multiple large-scale strategic awards in the Federal practice, such as: $90 million, 5 year award of Oracle Federal Financials implementation across Department of Health and Human Services.
  • 20 million award of Oracle Implementation at the Army's Military Traffic Management Command (MTMC).
  • 40 million award of Enterprise-wide Scheduling and Registration system for the DoD Tricare Management Activity (TMA).
  • 5 million award of Oracle Federal Financials implementation at the U.S.
  • Army Medical Research and Materiel Command (MRMC) Client Success:.
  • Provided Senior Management oversight to delivery teams for Oracle engagements.
  • Led project resourcing efforts including the recruiting and on-boarding of numerous staff at multiple experience levels.
  • Ensured that portfolio of engagements achieved practice profitability targets Key Accounts: MTMC - Financial System Transformation.
  • Led the definition of "To Be" business processes for purchasing, accounts payable, accounts receivable, general ledger, and financial report.
  • Managed the subsequent implementation of these modules using the Oracle e-Business Suite - project resulted in a single, centralized financial management environment for MTMC with improved quality of data, streamlined business processes, higher quality financial reports, and improved integration with mixed financial systems USAMRMC - Oracle 11.5.10 Implementation.
  • Served as Program Manager responsible for delivery of a new cross-enterprise financial management environment utilizing the Oracle e-Business Application Suite (version 11.5.10).
  • Provided full life-cycle implementation support services including requirements definition, design and configuration, data migration, transition, and initial support services.
Principal Consultant, 02/1992 - 03/2000
Ianuly Talent Accelerators Sunnyvale, CA,
  • Provided engagement level leadership for multiple clients focused on transformation of their Federal financial business processes and systems.
  • Supported both SAP and Oracle in defining product enhancements to support Joint Financial Management Improvement Program (JFMIP) requirements.
  • KEY ACCOUNTS: U.S.
  • Agency of International Development (USAID) - IV&V over Financial System Implementation.
  • Supported the enterprise-wide business transformation effort, leading the IV&V of the implementation effort for USAID's new core financial management system.
  • Provided expert advice and assistance in the areas of federal financial management requirements, internal control compliance, financial closing and reporting, and validation of transactions NASA - Financial System Implementation Program Management Oversight.
  • Served as task lead for NASA's core financial management system implementation.
  • Led the definition of requirements for the new core financial system to comply with JFIMP (now FSIO) and NASA-specific requirements.
Education
MASTER OF SCIENCE: , Expected in
-
Virginia Tech - Blacksburg, VA
GPA:
BACHELOR OF SCIENCE: ACCOUNTING INFORMATION SYSTEMS, Expected in
-
Virginia Tech - Blacksburg, VA
GPA:
ACCOUNTING INFORMATION SYSTEMS
Skills
accounting, accounts payable, Accounts Receivable, Army, Agency, Billing, Business Development, business processes, business processes, closing, consulting, Client, clients, data migration, delivery, Department of Health, e-Business, Senior Management, Financials, Financial, Financial Management, Financial Management, Financial Operations, financial report, financial reports, financial reporting, functional, general ledger, leadership, Director, Office, negotiator, Enterprise, new business development, Oracle, processes, Program Management, Program Management, purchasing, quality, recruiting, reengineering, reporting, requirements definition, Research, sales, SAP, Scheduling, Shared Service, strategic, Systems Engineering, Transportation, validation
Professional Affiliations
Accomplished business leader with over 26 years of experience in large scale business development and program capture, developing and leading client practices, overseeing client delivery teams, and driving profit and growth. Practice area leader focused account P&L responsibilities, client relationship management, life-cycle opportunity and project management, solutions and delivery excellence. Adept at understanding the complexities presented in large, high profile projects by leveraging strong analytical skills and broad knowledge base. Ability to recognize the overarching client goals and develop action plans and creative solutions that result in on-time, on-track and on-purpose delivery. Business Development: Exceptional track record leading capture of multi-year, multi-million dollar contracts for clients across the Federal spectrum Demonstrated, successful experience leading all phases of program capture from deal identification and qualification, through strategic relationship development, proposal management and final negotiation Adept at developing client relationships in order to cross-sell solutions and radiate into new client areas Practice Management: Effectively orchestrates the interdependencies of the right team, talent and experience to create solutions to client challenges Provide oversight and mentorship to multi-disciplinary teams overseeing 20-30 consultants at any time Deliver real time feedback to team members leading to enhanced skills and ongoing career development Client Delivery: Repeated success in acquiring and organizing high performing teams that deliver results that exceed client expectations History of building trusted adviser client relationships that endure through multiple contract years Proven track record of receiving exceptional client performance ratings that have led to consistent exercise of options and follow-on contracts

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  • Virginia Tech

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