director education abroad resume example with 8+ years of experience

Jessica Claire
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Dynamic and motivated International Education Director with over 10 years experience in higher education policies, building partnerships, managing complex projects, developing study abroad programs, marketing, and recruiting. Areas of expertise include exceptional communication skills, and making critical decisions during challenges. A results-oriented leader with a high degree of tolerance for ambiguity, and the ability to develop opportunities that further establish organizational goals.

  • Critical thinking
  • Program management
  • Communication
  • Negotiation
  • Marketing
  • Project management
  • Decision-making
  • Leadership
  • Time management
  • Strategic Planning
  • Training and development
Director, Education Abroad, 03/2019 to Current
Dickinson CollegeCarlisle, PA,
  • Oversee the leadership and management of the Education Abroad Office in the Center for Global Engagement
  • Advocate and promote diversity and inclusion university-wide
  • Provide program management and development for 15+ faculty-led group study abroad programs annually
  • Establish new international partnerships and manage 30+ existing partner relationships
  • Implement risk management procedures and provide emergency response for students and faculty abroad
  • Execute marketing and outreach strategies for global learning initiatives to maximize student recruitment and retention
  • Present innovative ideas and leadership to enhance global engagement opportunities across the institution
  • Co-chair Advisory Group for Academic and Learning Experiences Abroad, Serve on FAU Prestigious Fellowship Committee, and serve as the Fulbright U.S. Student Program Advisor
Assistant Director, Education Abroad, 01/2015 to 02/2019
Florida Atlantic UniversityCity, STATE,
  • Managed student enrollment and processing for 15+ programs annually in partnership with universities abroad, third-party providers, faculty and staff
  • Provided excellent customer service and advising for 250+ students annually
  • Supported students through the financial aid process and other funding opportunities
  • Collaborated with university leadership and support services to best serve outbound study abroad students and inbound international exchange students
  • Assisted in 24-hour emergency and crisis support for faculty and students abroad
  • Coordinated campus events, outreach, communication, and marketing
  • Supervised student employees and managed training for all new employees
  • Oversaw internal department scholarship, served on external scholarship committees, and served as a national scholarship advisor
Coordinator, University Advising Services, 01/2013 to 01/2015
Florida Atlantic UniversityCity, STATE,
  • Provided academic coaching, individually tailored support, and academic progress tracking for 1,000+ first- and second-year students
  • Served as liaison to the College of Computer Science and Engineering, Center for Global Engagement, and Student Accessibility Services
  • Developed social media and marketing initiatives
  • Conducted freshman orientation presentations, communication and outreach
  • Coordinated and hosted prestigious award ceremony for 1,000+ attendees
Education and Training
Master of Education: Social Foundations in Multicultural Education , Expected in 12/2012 to Florida Atlantic University - Boca Raton, FL,
Bachelor of Arts: Intercultural And Organizational Communication, Expected in 12/2009 to Florida Atlantic University - Boca Raton, FL,
Certificate: Women’s Studies , Expected in 12/2019 to Florida Atlantic University - Boca Raton, FL,
Summer Study Abroad: Language, Culture, And Communication, Expected in 07/2019 to Universitat De Barcelona - Barcelona, Spain ,
Activities and Honors

Member, Association of International Educators (NAFSA) (2015-Present)

  • Attended Annual Conferences
  • Awarded 2016 Region VII Travel Grant
  • Attended Bi-Regional (III and VII) conferences

Member, Florida Association of International Educators (FAIE) (2017-2020)

  • Co-presented at National Conference
  • Attended National Conferences

Divisional Shining Stars Award Recipient, Division of Student Affairs (2017)

Student Learning Success Instructor (2016)

  • Taught freshman students on study skills, test taking strategies and university recourses

Member, National Academic Advising Association (NACADA) (2013-2015)

  • Co-presented at National Conference

Appreciative Advising Certification (2014)

  • Attended Appreciative Advising Institute
  • Co-hosted Appreciative Advising webinar

Cultural Council of Palm Beach County Intern (2012)

  • Gained non-profit experience for Palm Beach County’s official arts and culture agency

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Resume Overview

School Attended

  • Florida Atlantic University
  • Florida Atlantic University
  • Florida Atlantic University
  • Universitat De Barcelona

Job Titles Held:

  • Director, Education Abroad
  • Assistant Director, Education Abroad
  • Coordinator, University Advising Services


  • Master of Education
  • Bachelor of Arts
  • Certificate
  • Summer Study Abroad

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