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digital product manager resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Diligent Senior Product Manager with over 10 years of work experience in product roadmap development, market research and data analysis. Dedicated integrator of user feedback to provide strategic and optimally useful solutions to customers. Proven leader of projects that successfully land on time and reach a wide audience.

Skills
  • Product Management
  • Product Development
  • Leadership
  • Financial Forecasting
  • Product and Web Analytics
  • Strategic Planning
  • Market Analysis
  • Agile Development
Work History
01/2019 to Current
Digital Product Manager Deloitte Tampa, FL,
  • Managed scrum team with engineering and design to deliver new search application with improved design and on new tech stack.
  • Analyzed customer behavior to derive digital product performance insights and identify areas of potential improvement, increasing time spent in application by 350%.
  • Defined solution requirements to convert strategic ideas into actionable workflows
  • Collaborated with UX (User Experience) team to incorporate customer feedback into future patches and iterations, including enhancements to map and search results.
  • Participated in triaging production bugs and malfunctions, adjusting development milestones and release schedules accordingly.
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and improve user task completion rate.
  • Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
04/2016 to 01/2019
Senior Product Manager Alteryx Sacramento, CA,
  • Oversaw 6 successful product deployments from ideation to delivery.
  • Compiled product, market and customer data to create financial modeling and forecast sales and profit projections.
  • Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Recommended product changes to enhance customer interest and maximize sales.
  • Oversaw 6 new consumer facing product deployments from concept through delivery, including business case development, market research, defining and prioritizing needs, and working closely with engineering to deliver innovative solutions.
  • Led 30+ cross-functional team for complex product development in waterfall and agile environment, acting as key interface between IT and business.
  • Recommended product changes to enhance customer interest and maximize sales.
  • Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
  • Conducted research and development on existing and emerging products to highlight benefits and attract retention.
  • Contributed to product roadmap using design thinking, defining product based on market and consumer fit.
  • Collaborated with sales, service, finance and logistics to influence critical business growth outcomes.
  • Grew product sales by 33% in 2 year period by launching new products to diversify offerings.
  • Directed strategic support for senior leadership, providing detailed analysis for new business opportunities, while consolidating current business and building relations with target customers.
  • Worked with Marketing managers and Business developments to coordinate marketing activities focused on successful promotion of new discount plan .
10/2012 to 03/2016
Product Manager II Relx Group San Francisco, CA,
  • Liaised with clients to develop deep understanding of business needs and current market landscape.
  • Directed planning, budgeting, vendor selection and quality assurance efforts.
  • Spearheaded collaborative efforts between Sales, Operations and IT to bring products to market.
  • Defined and analyzed metrics to measure product performance.
  • Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Assessed vendor products and maintained positive vendor relations.
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from xxx, protecting company reputation and loyal client base.
  • Managed national relationship with specialty health network vendor worth over $24 million annually, including prioritizing and defining feature requirements.
09/2008 to 09/2012
Product Manager I Ust Global Richardson, TX,

Worked with product development team members to optimize product specifications.

Recommended product changes to enhance customer interest and maximize sales.

  • Introduced operational dashboard to analyze and trend product performance, including identifying metrics, sourcing data and visually translating data.
  • Analyzed operational and claims data to create ongoing monthly and ad hoc reports.
  • Conducted operations assessments and re-designed authorization process, resulting in 20% reduction.
  • Built internal Excel and Reporting training program to empower coworkers to easily monitor issue logs for each Self Funded account.
  • Designed Access database to track issue logs and generate automatic reporting.
  • Strategized approaches to meet objectives and capitalize on emerging opportunities.
Education
Expected in 2008 to to
Bachelor of Arts: Political Science
University of Chicago - Chicago, IL
GPA:

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Resume Overview

School Attended

  • University of Chicago

Job Titles Held:

  • Digital Product Manager
  • Senior Product Manager
  • Product Manager II
  • Product Manager I

Degrees

  • Bachelor of Arts

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