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digital marketing coordinator resume example with 6+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I have hands on experience creating content, reviewing analytics, building web pages, and working on projects and accounts with customers. I am passionate about solving problems, telling stories, and connecting with customers.

Skills
  • Database Management
  • Salesforce, Hubspot and other CRM Software
  • Strong Analytical and Problem Solving Skills
  • Data Entry
  • Canva
  • Adobe Creative Suite
  • Google Analytics
  • SQL
  • Content creation
  • Email campaigns
  • Coding
Portfolio
  • Jessicaqmarketing.com
Experience
01/2023 to Current Digital Marketing Coordinator Abbvie, Inc | OR, State,
  • Developed and implemented digital marketing plans to incorporate SEO, social media platforms and video campaigns.
  • Oversaw social media accounts for diverse range of clients and implemented successful strategies to drive activity.
  • Measured and reported performance of digital campaigns to assess against goals, ROIs and KPIs.
  • Assisted in setting up or optimizing analytics tools for tracking visitors' behaviors.
  • Prepared and presented reports to update stakeholders about success of each strategy.
05/2022 to 02/2023 Social Community Content Intern Astera Credit Union | Lansing, MI,
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
  • Completed time-sensitive writing assigned on short notice and consistently met deadlines.
  • Brainstormed, researched and contributed content ideas that appealed to target audience.
  • Focused on growing social media presence through engaging content and using data and customer insights to guide process.
  • Identified and communicated with influencers to drive posts about company's brand and products.
  • Planned and obtained original shots.
08/2021 to 05/2022 Member Service Representative Idaho Central Credit Union | Boise, ID,
  • Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Maintained confidentiality of bank records and client information.
01/2021 to 07/2021 Customer Account Administrator and Marketing Coord Gold's Gym International, Inc. | Webster, NY,
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Created advanced automations in Hubspot
  • Updated Products in Shopify for multiple Ecommerce websites
  • Input data into CRM system to manage existing portfolios and potential leads.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Improved advertising efforts by developing email campaigns.
  • Managed social media platforms and utilized metrics to increase engagement and campaign performance.
  • Maintained customer records to document communications and sales activity.
  • Updated web pages and social media profiles to reflect proactive strategies and engage customers.
01/2020 to 12/2020 Mortgage Servicing Specialist Ascena Retail Group | Pleasant Prairie, WI,
  • Monitored loans to verify adequate and current insurance coverage.
  • Delivered prompt, knowledgeable solutions to address customers' loan service issues.
  • Funded and delivered an average of 20 mortgages per day.
  • Prepared mortgages satisfactions.
03/2017 to 01/2020 Member Specialist First Bank Online | Birmingham, AL,
  • Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Maintained confidentiality of bank records and client information.
08/2016 to 01/2020 Stylist Sales Associate Maurices | City, STATE,
  • Maintained store to exacting visual standards by building attractive displays and merchandising products.
  • Embodied strong sense of fashion, enthusiastic attitude and brand aesthetics to generate interest in offerings.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
09/2016 to 06/2017 Teller Covantage Credit Union | City, STATE,
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Entered customer transactions into computer.
Education and Training
Expected in 05/2020 Associate of Science | Digital Marketing Northcentral Technical College, Wausau, WI GPA:
  • 3.8 GPA
  • Presidents List 2017,2019,2020
  • Graduated with High Honors
Expected in Bachelor of Science | Digital Marketing University of Wisconsin-Stout, Menomonie, WI GPA:
  • Major in Digital Marketing Technology
  • Expected Graduation Date 05/22
Certifications
  • MOS Excel
  • MOS Access
  • Process Automation Specialist/Trail Head By Salesforce
  • Social Media Marketing Technical Diploma/Northcentral Technical College
  • Google Ads Certification

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Resume Overview

School Attended

  • Northcentral Technical College
  • University of Wisconsin-Stout

Job Titles Held:

  • Digital Marketing Coordinator
  • Social Community Content Intern
  • Member Service Representative
  • Customer Account Administrator and Marketing Coord
  • Mortgage Servicing Specialist
  • Member Specialist
  • Stylist Sales Associate
  • Teller

Degrees

  • Associate of Science
  • Bachelor of Science

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