digital cable technician resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Goal-oriented Security technician dedicated to high levels of customer satisfaction and meeting aggressive business goals. Responsible Security technician proficient in wiring and Trouble Shooting systems . Passionate and motivated, with a drive for excellence. 8 years in installing and security positions. Computers and Electronics Customer and Personal Service Active Listening Critical Thinking Public Safety and Security Operation Monitoring Quality Control Analysis Installation Building and Construction Mechanical Complex Problem Solving Troubleshooting Judgment and Decision Making Telecommunications Repairing Equipment Maintenance Time Management Coordination Administration and Management Systems Evaluation Instructing Systems Analysis Sales and Marketing Mathematics

  • Programming
  • 02/2012
  • To 02/2017Security Installer
  • Defender Direct Inc – Charlotte, NC
  • Examine systems to locate problems, such as loose connections or broken
  • Insulation.
  • Test backup batteries, keypad programming, sirens, and all security features in
  • Order to ensure proper functioning, and to diagnose malfunctions.
  • Mount and fasten control panels, door and window contacts, sensors, or video
  • Cameras and attach electrical and telephone wiring to connect components.
  • Install, maintain, or repair security systems, alarm devices, or related equipment,
  • Following blueprints of electrical layouts and building plans.
  • Feed cables through access holes, roof spaces, and cavity walls to reach fixture
  • Education
  • Outlets; then position and terminate cables, wires and strapping.
  • Inspect installation sites and study work orders, building plans, and installation
  • Manuals to determine materials requirements and installation procedures.
  • Adjust sensitivity of units, based on room structures and manufacturers'
  • Recommendations, using programming keypads.
  • Demonstrate systems for customers and explain details, such as the causes and
  • Consequences of false alarms.
  • Prepare documents, such as invoices or warranties.
  • Consult with clients to assess risks and to determine security requirements.
  • Mount raceways and conduits and fasten wires to wood framing, using staplers.
  • Test and repair circuits and sensors, following wiring and system specifications.
  • Drill holes for wiring in wall studs, joists, ceilings, or floors.
Digital Cable Technician, 07/2017 - 12/2021
Genesee & Wyoming Inc. Peoria, IL,

Drove transit van to customer residence to fix any problems they may have. Trouble shoot determine problems and fix. Load van every morning with equipment to do my job.

  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
  • Trained customers on equipment use, setup procedures and troubleshooting strategies.
  • Prepared for daily work assignments by requisitioning equipment and supplies from warehouse and stocking vehicle.
  • Cared for and maintained company assets to avoid breakage, misuse or theft.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Security Adviser , 11/2012 - 07/2017
Defender Direct Inc. City, STATE,
  • Gathered, organized and analyzed information to support written reports.
  • Empowered others to use judgment and knowledge to solve problems and concerns.
  • Obtained additional information and clarification from staff members to resolve concerns.
  • Prepared program summary analyses, evaluative reports and recommendations to support retention initiatives.
  • Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
  • Helped resolve problems by addressing problems analytically and with real-world data.
Truck Operator, 02/2005 - 06/2012
Commercial Works City, STATE,
  • Drove non cell box truck to haul office furniture, unloaded set up new office location delivered items it local businesses
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Delivered customer orders to homes and places of business within established time frames.
  • Retained valid proof of insurance and registration in vehicles.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Read and interpreted maps to determine vehicle routes.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
  • Reviewed transportation and shipping tags to verify accuracy of inventory counts.
  • Planned and adjusted optimal routes based on traffic and weather conditions to reduce distribution time by [Number]%.
Education and Training
OSHA Outreach Training Course for the Construction Industry : OSHA Safety Courses: , Expected in 09/2016
University of South Florida - Tampa, FL
Status -
High School Diploma: General, Expected in 05/1979
South Point High School - Belmont, NC
Status -

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Resume Overview

School Attended

  • University of South Florida
  • South Point High School

Job Titles Held:

  • Digital Cable Technician
  • Security Adviser
  • Truck Operator


  • OSHA Outreach Training Course for the Construction Industry : OSHA Safety Courses
  • High School Diploma

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