Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Focused Real Estate Loan with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid Financing background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
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- Provided nourishing and health-conscious food to customers under sanitary conditions.
- Followed standard recipes, menus and apportions according to established standards.
- Prepared food for special parties and groups, including and when someone is passing away /final meals with family.
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
- Actively promoted cooperative and harmonious working climate to boost morale, productivity and efficiency.
- Devised robust training programs to strengthen investigatory skills, legal understanding and motivational strategies of each supervisor.
- Implemented team feedback to recommend corrective action to senior leadership.
- Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in variety of ways.
- Developed performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals.
- Documented and updated job descriptions as well as implemented wage surveys.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Negotiated collective bargaining agreements.
- Spearheaded negotiation of union contracts as company representative.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Reviewed loan files and updated to match current standards.
- Planned and dealt with payment schedules.
- Recommended loan approvals and denials based on customer loan application reviews.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Developed prospects for new loans by conducting 300 cold calls weekly.
- Developed and maintained relationships with local real estate agents.
- Created strategies to develop and expand existing customer sales, which resulted in 100% increase in annual sales.
- Maintained organized, presentable merchandise to drive continuous sales.
- Maintained records related to sales, returns and inventory availability.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Developed prospects for new loans by conducting 300 cold calls weekly.
- Created strategies to develop and expand existing customer sales, which resulted in 100% increase in annual sales.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Developed and maintained relationships with local real estate agents.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained friendly and professional customer interactions.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Nish, Providing Learning Solutions Design to Enhance Professional and Organizational Performance.
- Institute for Leadership and Performance of Sales and Development
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School Attended
- NISH Common Virginia Commonwealth University
- Seattle Central Community College
- ICS Newport/Pacific High School
Job Titles Held:
- Dietary Cook
- Employee Relations Specialist
- Mortgage Loan Officer
- Loan Officer
Degrees
- No Degree
- No Degree
- High School Diploma
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