Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 9 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Dialysis Treatment
Adverse Reaction Reporting
Infection Control Measures
Water Quality Testing
Dialyzer Priming
Hemodialysis Care
Safety Protocols
Compliance with Regulatory Guidelines
Pulse Oximetry
Maintaining Dialysis Equipment
Decontamination and Sanitation
Phlebotomy Procedures
Blood Sample Collection
Work History
Dialysis Patient Care Technician, 10/2012 - Current Davita – Humble, TX,
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs and offered qualified support.
Collected and transported specimens to prepare for lab testing.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Cleaned and connected fistulas, grafts, and catheters to prevent infection.
Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
Recorded patient's pre-dialysis weight, vitals and any new medical conditions.
Conducted equipment and safety checks on hemodialysis equipment and supplies.
Performed routine quality control and safety checks on all equipment.
Set-up equipment for dialysis and primed dialyzer in preparation for use.
Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Provided in-patient care for 10 dialysis patients simultaneously focusing on providing clean, safe and comfortable treatment environment.
Administered Heparin, oxygen, and saline as prescribed.
Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
Cashier/Stocker Associate, 06/2004 - 10/2012 Truepill – San Francisco, CA,
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked identification for proof-of-age for alcohol and tobacco sales.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Maintained current knowledge of store promotions and highlighted sales to customers.
Set up new sales displays each week.
Customer Service Associate, 09/2003 - 12/2004 Walmart – City, STATE,
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services and company information.
Internet Technician/DSL Technician, 01/1999 - 10/2002 Business Telecom Inc. – City, STATE,
Presented usage findings to third-party service vendors, suggesting improvements to better handle usage fluctuations.
Provided feedback on web asset compliance with best practices specific to industry.
Reviewed marketing and promotional communications for quality assurance and compliance issues.
Maintained record of updates and applied fixes for online assets such as email, providing data
Reviewed user feedback and customer support tickets to identify pain points within public user base.
Set up hardware and software in optimal configurations to meet network performance requirements.
Education
No Degree: Phlembotomy, Expected in - Johnston Community College - Smithfield, NC GPA:
No Degree: EKG, Expected in - Johnston Community College - Smithfield, NC GPA:
Bachelor of Science: Business Administration And Management, Expected in - Saint Augustine's University - Raleigh, NC GPA:
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